technical writing services uk

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Technical writing services

3di helps businesses around the world communicate clearly about complex products. We know that great technical documentation adds value to your product and improves your customer’s experience. Whether you need an operating manual for an industrial woodchipper, online help for a walking robot, or  API documentation  for a digital payment platform, 3di has a proven track record.

Find out more below or get in touch with our team. We’d be more than happy to hear from you.

How we produce great technical writing

Good  technical writing  creates clear information about complex products, machinery, software and processes. It delivers significant value because it adds to the customer experience, reduces risks, and supports digital transformation. At 3di, our technical writing services focus on four key pillars of good technical writing:

Easy to find

Easy to understand

Easy to maintain

Challenges with technical writing you may have experienced

• No resources dedicated to technical writing; other employees write documentation “on the side”
• Poor communication between engineers and content creators
• No confidence that what you publish is actually what customers need
• Planning, writing, reviewing, publishing, translating and updating your content is messy and painful
• Your product is improving rapidly, but your manuals are getting left behind
• A once-perfect manual is now out of date and too scary to try and fix

Our technical writing and authoring services

Product Documentation

Software User Help

Customer and Partner portals

Process and Procedures

Technical Content Strategy

Want to find out more, award-winning technical documentation writing services.

At 3di, we’ve been providing  award-winning  technical writing services since 2002. We can help you clearly communicate with your customers, employees and partner organisations about your complex product and how your organisation works. Our in-house team of professional technical writers have experience in many industries and have received numerous accolades at the  UK Technical Communication awards  for creating  information portals , writing  API documentation  and providing fully  outsourced technical writing services .

Find out more about our services and who we work with below:

“A very impressive entry; clear and logical; well thought out and implemented. Road maps and detailed plans show how much care and consistent work have been applied.”

UKTC judges panel

“A good quality entry. Various types of software have been used to produce this entry yet the final result is seamless. It is a good quality product.”

UKTC judging panel

Expertise in many industries

Software development, high-tech equipment.

Medical devices

C ommunication technology

Financial Services

Consumer electronics, industrial machinery, six reasons to work with us.

1. Outsourcing to a qualified authoring team

Outsourcing to us allows your best people to remain focused on your core business, where their time is much better spent working on your product.  Technical writing  is what we do every day, so we have lots of experience. Setting up tools and processes yourself is risky and time-consuming. We already have these in place and ready to deploy. We know what’s needed to make your content even more valuable than it is now. We save you the trouble and the headache of figuring everything out yourself.

2. Accelerated time to market – We are fast!

Your product is almost ready, and now would be the perfect time to write the content. But you cannot devote core resources to it and cannot wait to hire dedicated staff. Using us as a service provider makes you move faster because we are set and ready to go.

3. Compliance and safety

With complex and advanced products, comprehensive documentation is a must. We have experience following compliance rules for a given industry and making sure your documentation meets all required certification criteria.

4. Information design

To create information that really works, it needs to be designed. Within our niche field, best practices have emerged over the years and 3di has become an expert at knowing how to combine and deploy these for our customers. We have proven Information Models for solving the needs that you’ll have, and we’ll adapt these based on Discovery sessions and reviewing any current documentation. We’ll be recommending a flexible, modular mix of text, graphics, illustrations, and video to be used across the range of outputs you’ll need.

5. Content marketing

Your technical and user documentation can be a powerful contributor to your content marketing strategy. We design and create information that can support the buying process, onboarding, day-to-day use and throughout the customer lifecycle.

6. Content analytics

Our design expertise ensures we focus on creating information that’s really needed. After it’s published, we use a range of techniques to check how the content is actually being used. The more we understand about the impact of the content, the easier it will be to deliver the returns on investment you expect. 3di will be able to focus our time on the content that matters, and recommend what’s worth writing, translating and publishing.

Case studies

Oxford Instruments

Bespoke manuals ready to ship with complex machinery.

Oxford Immunotec

3di improved Oxford Immunotec’s framework for creating user documentation

A new design and process for manuals localized into 27 languages.

Related articles

Why would I outsource technical writing?

Should you outsource your technical writing? Find out more here.

Technical writing – what is it and where can I find it?

How has technical writing evolved over the years? Find out more here.

How Tech Comm Keeps Business Healthy (and Growing)

We discuss why technical writing is thriving now more than ever.

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Technical Writing Services. Fast & Precise.

Trusted by global brands in technology, medical, and manufacturing industries, Stepes provides high quality and cost effective technical writing services for a variety of subject matter fields. Stepes enables our clients to more efficiently communicate with their global customers .

Are you looking for an experienced and cost effective technical writing service that also works fast to meet your professional content authoring needs? Then look no further than Stepes, a modern, on-demand document writing service on the cloud. We’ve simplified the content creation and delivery process so you can obtain quality technical documents quickly to accelerate time to market for your products. Contact us today to receive a technical writing quote.

End-to-End Technical Writing Solutions

Stepes provides a complete spectrum of technical writing solutions, from initial content strategies, requirement analysis, and content design, to copywriting, single source publishing, and content management. For clients that deploy products globally, Stepes also provides professional document translation services in over 100 languages.  In addition to user guides and product documentation, we also write for your social media presence on Instagram and Facebook to meet today’s digital economy requirements.

Your Extended Writing Team

Stepes has developed a highly versatile online technical writing service model that allow you to easily turn our writing staff into your extended authoring team members. Throughout the writing process, you’re able to collaborate with our writers online and view content progress in real time. This ensures complete transparency so you never end up with surprises when it’s time to deploy your content. Our technical writing model is also highly flexible, providing remote and online, as well as onsite support for all of your documentation needs. In addition to traditional document writing services, we also provide our clients with bespoke workshops and trainings on content strategies, branding, and content management.

How It Works

We have simplified technical writing services into a modern online process. Simply provide us with your product demos or high-level requirements, we’ll take care of the rest. Stepes has developed an online authoring workbench so the entire writing process is conducted on the cloud, allowing access to your content anywhere and anytime. Upon completion, simply download the final documents in PDF, Word, or XML format.

Stepes’ expert writing professionals have complete experience in conducting scope assessment, functional requirement analysis, branding design for the best UX/UI, content developing using agile and controlled language, and single source publishing using conditional tagging. Since Stepes writers work online using our cloud-based authoring environment, it facilitates seamless collaboration with your product development team allowing real-time exchange of information and progress tracking.

DITA, Single Source, and Authoring Technology

Stepes technical writing solutions are all about applying modern authoring technologies to achieve the highest content accuracy and consistency while improving technical writing efficiency and reducing costs. In addition to supporting DITA, single source publishing using conditional text, and off-the-shelf tools like MadCap Flare, we’ve developed the world’s largest online terminology management system to ensure technical accuracy of industry terms in over 1,700 subject fields. Our cloud-based authoring system allows our writers to leverage existing content for the highest content development efficiency.

Highly Talented Team

We hire the best technical writers the industry has to offer. Our experienced technical authors are versatile and quick learners who are always willing to work with your in-house team to acquire the necessary product knowledge so Stepes can develop high quality content that resonates with your customers. We’re so confident you will like our technical writing services that we offer complete customer satisfaction.

We Author These Content

• User Guides
• Instruction Manuals
• DITA Topics
• CMS Modules
• User Experience Documents
• Quick Start Guides
• Owner’s Manuals
• Software Release Notes
• Information For Use (IFU)
• Installation Instructions
• Online Help
• Training Documents
• eLearning Materials
• Social Media Articles
• Press Releases

Example Work

Software User Manual

User guide for comprehensive product functions, features, and technical specifications for a major cloud platform for a leading software company.

WFP’s Scope User Guide

Instruction manual for United Nations World Food Program to train local government agencies and organizations to help understand the purpose and intended applications of Scope.

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Expert freelance technical writing services

How do you make data, drill bits or user manuals fun?

Hint — don’t just use as much jargon as possible. No matter the topic, technical writing should do one thing:

Bridge the gap between your technical subject matter and your reader.

This means crafting informative technical communications that speak to real people. It forms a key part of content marketing strategies, creating persuasive yet helpful copy that doesn’t alienate your users. At all times, technical writing should take the complex and make it simple.

That’s where a professional technical writer comes in.

Katie Lingo: Your freelance technical writer

At Katie Lingo, we’ve covered lots of techy topics. Our very own Craig Taylor has a Master’s degree in Computer Science and loves diving into AI, software, cloud computing and cybersecurity.

But this technical knowledge only helps us understand the subject better. The most important thing? Taking the techy stuff and turning it into accessible, compelling, easy-to-digest English.

After all, a complex subject doesn’t have to mean a dull or confusing end-user experience. Our technical writing services keep your audience — the human reader — in mind.

Writing skills aside, bringing a freelance technical content writer onto your project brings other benefits:

• A blend of technical and marketing backgrounds. The perfect mix of tech-savvy and linguistic prowess
• Flexibility. No long-term commitments. Outsourcing by the project or ask about our retained services pricing
• Speed. Tight deadline? In-house team swamped? Experienced technical writers here to step in and get the job done
• SEO-optimised web content that helps your page attract the right visitors.

What technical documentation do you need?

Technical writing involves many skill sets — from digital marketing and copywriting to guides and tutorials. In the past, we’ve helped small businesses, medium-sized companies and global organisations with their technical content creation, including:

• High-quality technical blog and landing page copy
• Knowledge base, online help and FAQ documentation services
• SaaS features, technical information and competitor comparison pages
• API and software documentation, and instruction manuals
• Technical author thought leadership pieces, whitepapers and case studies
• Technical manuals, templates and standard operating procedures (SOP)
• Thorough end-to-end user guides.

From complex to clear

Technical writing services offer more than just words on a page. Done well, they help your readers genuinely understand and engage with your service. With a knowledgeable yet human approach, your key messages will reach their target audience with clarity.

Ready to start? Get in touch and let’s make the complex clear.

Call me on 07703 403056

Robert Mitchell

Technical writing at its best.

“Robert’s technical writing is superb, with a tremendous ability at translating complex information into easily understood & inspiring material for a range of audiences."

I am a highly experienced ISTC-certified Technical Writer and Business Analyst - researching, analysing, writing, editing and publishing high-quality material that helps people to understand and use processes, systems, products and services.

The material ranges from online help (for a variety of formats, including mobile), regulatory policies, procedures & governance material, API documentation, user guides, troubleshooting and training guides - all the way through to support handover guidance, sales & marketing content, white papers, knowledge bases, wikis and blogs.

For over 25 years, my work has saved organisations money, helped boost revenues and minimised regulatory risk.

Please contact me to discuss how we can work together to transform the effectiveness of your organisation.

“Robert is a highly skilled Technical Author. He is able to work with SMEs in producing accurate, interesting and engaging content. Coupled with this, he is also able to use MadCap Flare to present content in a range of quality formats, including desktop, tablet and mobile phone, as well as print-ready files. I am happy to recommend him to future clients."

“robert is a highly effective writer & communicator. his approach to all aspects of the technical authoring process is exemplary. he comes with my strongest recommendation.”, “as a user of core business systems & platforms, i was on the receiving-end of robert's technical writing, such as user guides, faqs, on-screen help, procedures and training material. as such, my colleagues & i found his writing to be of an extremely high standard: straightforward, focussed, concise and accurate.”, testimonials.

Let's talk about your opportunity.

Fill in the form and I will contact you.

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07703 403056

[email protected]

Communication Arts

Technical writing services for small business

Communication Arts provides professional, friendly technical writing services to clients large and small. If you want a software user manual, process or procedural handbook, training guide or tutorial, web page, newsletter, leaflet, brochure, report or information sheet, I am confident that, as an experienced technical author, I can design and write it to your satisfaction.

Lois Wakeman,  BSc

Find out more

Originally established in 1982, Communication Arts has been writing for clients large and small, with great success. I pride myself on the enduring relationships I have built with customers. Although based in Devon, UK, and happy to provide face-to-face services to local small businesses, I also work with national and multinational companies; using the internet for most communications.

Click on the links to find out more about me and my documentation services:

• Writing and publication services
• My qualifications and experience

… and on these links to find out a bit more about how we might work together:

What does a technical author actually do?

• Using a freelance author to document your product or processes

“Lois, you did a great job – as always. You think, you are proactive, you follow up, you are committed, and you deliver excellent work!”  — BH, validation manager at a pharmaceuticals company, of a project to document an in-house software product to QA clinical trial data

Writing and publishing services

I specialise in information — how to organise it, how best to present it to different audiences and in different media, and of course, how to write clear, punchy instructions to help people understand the things they need to know.

I specialise in software user and training guides, procedures and process manuals, but also write corporate newsletters, technical articles, flyers and brochures. Today, most clients want the finished product as electronic copy (usually Acrobat PDF  files or web pages), but I can also arrange for typesetting, printing and binding etc.

If you need any information analysed, processed or presented, just ask. If I can’t do it myself, I may well be able to advise you how to, and who can, do the job.

Here are more details of the main areas where I can help people with writing and publishing their information in an effective and appropriate way:

Software manuals, training guides and user guides

I trained as a software technical author with  ICL  (now Fujitsu Services), and have over 30 year’s experience of writing user manuals for all levels of user, technical specifications, training guides and tutorials. From first outlines to the finished text, or any stages in between, I can help.

Process and procedure documentation

With extensive experience in pharmaceutical, healthcare and general business environments, I can turn my hand to capturing your business and technical procedures and processes in easy-to-read, accessible handbooks. (I have specific experience in processes for clinical trial data capture and management, clinical decision support, programme office and document production.)

Writing for the web

I can design and write web pages for many purposes, and can also advise on processes for publishing and maintaining information, once it is on the web.

Copy editing

If you have a document written by many different contributors, or which needs polishing, I can edit the text so it reads consistently, is formatted properly, conforms to any standards, is properly indexed and so on.

Jobs like this often require “quick and dirty” editing — although the perfectionist approach is admirable, it is often out of the question for time or budget reasons. Although it may seem contrary to common sense, you need a real expert to do this — being able to do “the best job in the time” is a skill that only comes with experience.

I can write to your own corporate house style, or propose a suitable approach and design for an individual project, perhaps providing custom templates to support your own staff.

Publication

If you want printed manuals, I can help you find a printer and manage the production.

Copywriting and desktop publishing

As well as full-blown projects, I am happy to undertake small-scale jobs: newsletters, flyers, brochures, leaflets etc. Whether you need a few black and white copies of your latest price list, a programme for an event, or a full-colour newsletter to announce something to your company, I can do it.

After reading for a degree in Geology (BSc first class Honours from the University of Wales, Swansea) and some short-term programming for  BP , I was trained as a technical author by  ICL , where I worked for six years producing all kinds of software user manuals and procedural documentation. (At the time, ICL was generally acknowledged to offer one of the best industrial training schemes in the UK, and provided well-trained authors for many companies in the Thames Valley. It is now part of Fujitsu.)

I went freelance in 1985, and have worked for many clients including The Dorset Safety Camera Partnership, The Cauldron, gradwell dot com, Boehringer Ingelheim in the UK, Germany and USA, Orange Personal Communications, Somerset County Council, SFGL (a French software house specialising in CASE technology) and as an associate of Parity TMS, for various government, police and commercial and financial organisations. More recently, I’ve specialised in helping local small businesses, including Lyme Bay Arts, Bridport Cottages, Uplyme Parish Council and East Coker Neighbourhood Plan Groups.

I analyse, design and write all kinds of information — for print, online documents and web sites, especially in the pharmaceutical, healthcare, tourism and office procedural markets. I have had formal training in Information Mapping®; a structured technique for effective communication.

I specialise in documenting software for end-users, writing user guides, training guides, process and procedure handbooks (business and technical), and creating effective, accessible web pages. But I have also written informational leaflets, data sheets and case studies, reports, marketing copy, and general and technical newsletters and brochures for clients large and small.

In my spare time, I enjoy going out and taking photos (see more on my personal web site, https://lois.co.uk ), and making pottery, not to mention reading and walking on the coast, which I assume everyone will do given the chance  🙂

Lois Wakeman, LRPS, BSc Hons

I am sometimes asked why anyone needs to use a technical author (TA), when most people can write English, and someone who develops a technical system or process (a programmer, financier, or engineer for instance) is bound to know it better than an outsider like me.

Making common sense of complex technical information

Well, the first answer I give is that a technical author is like a translator. He or she takes a body of technical information — whether on paper or in the subject matter expert’s (SME’s) head — and translates it into terms that are meaningful to the intended audience. For example, a functional specification is little help to the end user of a piece of software — the user does not generally care how or why it works, but just wants to know how best to use it to achieve a result. And different audiences may need a different slant on the same information — for example, in a medical system, clinical staff will have very different requirements from the technical support people.

Knowing what information is important for the reader

The second part of the answer is that being very close to a subject is not always the best position from which to describe it to others. If you know a lot about something, the tendency is to put it all in writing. A good technical author will be able to see what knowledge is essential to using a product successfully, and what is not. He or she will not be afraid to ask those stupid or embarrassing questions that would never occur to an expert. “Well, why does it work this way, and what happens if I do this instead?” “I don’t understand why I need to fill in these fields.” “The functional spec. isn’t the same as the real thing. Will you be changing one or the other?” The answers to these can add incalculable value to the content of a document, and sometimes to the usability of a product (see below).

Writing clearly, consistently and quickly

A third point that I am usually too tactful to mention is that not everyone is very good at writing information down anyway. Good technical writing is not just a matter of sticking to the rules of grammar and good usage. It is also about finding the right tone for an audience, making sure information is presented consistently in a logical order, is easy to find, and nicely presented. (All this without labouring for hours over each paragraph, of course.)

Testing usability – a free extra

As a bonus, a good author can also be a source of free usability testing for your product. Most of us will (if asked), point out any problems we notice in using or trying to describe the product.

Using a freelance author

How a document is written.

Whatever information you want written professionally, the process for using a freelance technical author (TA) is much the same. The usual series of steps is listed below, but for a small job (a newsletter or a brochure for example), each one will be pretty informal. Note that getting the finished document requires input from the client well as the author!

• Agreeing a proposal for the job, detailing how long it is likely to take, who is responsible for providing what, and a summary of the scope of the job. For complex jobs, a formal synopsis of the documentation will usually be produced.
• Preliminary information-gathering by the author. Sources may include system/technical specifications, interviews with experts, and/or using a product to see what it does and how it works. Concurrently, a project plan and schedule will be worked out in consultation with the client.
• Writing a first draft. The draft may contain questions or comments about alternative approaches for the reviewers.
• Commenting on/reviewing the first draft. At this stage, the technical experts will usually be asked to correct any errors or confusion, and marketing experts will comment on the general approach.
• Writing the second draft, incorporating comments and, if necessary, reconciling conflicting opinions.
• Client review of the draft again. At this stage, comments should be relatively minor.
• After incorporation of the final comments, preparation and approval, by the client, of the final draft.
• For electronic documents, the final step is for the author to prepare the finished article (for example, a Word document, an Adobe Acrobat ( PDF ) file, or web pages. For paper documents, the author produces the necessary input, and may liaise with the printer to get the finished article.

Working with a remote contractor

I normally work mostly from my own office here in Devon, but with visits to client sites as necessary, for example to review comments and collect source material. Using the telephone, email and remote connections for the rest is usually an efficient way of running a documentation project.

If you are unused to working this way, you may be concerned that you do not control the job as closely as you are accustomed to. All I can say is that my clients are very satisfied with my work, and that, this way, you get 100% of what you pay for — I log all the time I spend on each job, and you are not charged for overheads like drinking coffee, checking email or non-work telephone calls. And since I work on my own, there is little opportunity for idle gossip around the water cooler!

The average production rate for an employed TA (insofar as such measurements mean anything) is about 10–12 A4 pages a week (not just drafting, but the whole process from initial information-gathering to finished draft), but I reckon on being able to do about 15 for most projects; more, if the work is straightforward.

Craggan Consulting

Technical Writing Services

Writing has been a constant and central theme throughout my long career spanning engineering, consulting, IT Service Management and project management. Over the years I’ve generated a huge number of documents for my various employers and clients, including software descriptions, technical reports, operational procedures manuals, process flowcharts and descriptions, user guides, proposals, problem investigation reports (PIR), monthly service reports, technical contract annexes – the list goes on. As a manager I was also responsible for the output of my team members and so proof-reading was another essential skill acquired along the way.

The quality of my output has always been recognised and commented on by clients, colleagues and senior management and now, as a freelance technical author, I am providing this experience directly to the market. Please browse the pages in this website to get an idea of my capabilities and writing style and contact me to discuss any projects upon which you may require assistance or input.

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• Technical Writing / Technical Authoring

Orchid’s UK based technical writers (technical authors) will deliver professional , high quality technical documentation that is clear, concise and unambiguous. We aim to improve your company image and enhance your target users’ experience . Our services help reduce support costs , help meet legislative requirements and enables you to release your team from the burden of producing manuals . Your and your team can focus on core tasks, safe in the knowledge that your documentation is in experienced hands.

We employ experienced technical writers ( technical authors ), editors , proofreaders and training specialists . Our technical writers are skilled individuals who write clear, concise and unambiguous text. We liaise with your engineers, technicians, software developers, architects, and designers to write your technical documentation . We can provide technical writers to support your in-house documentation team and to meet those all-important deadlines.

Typical Documentation Types

Our customers come to us because they can rely on our technical writing expertise and experience. They know that we have the necessary technical writing skills and resources to write the technical manuals or online help that they need.

Our technical writers , provide a high-quality service, writing and compiling an extensive range of technical manuals:

For a more detailed look at the types of technical document we produce, see Document Types .

Technical Writing  / Authoring Skills

Our technical writers ( technical authors) , editors and training specialists have the skills for the most challenging job:

• write clear, concise unambiguous text
• use jargon free, simplified English where possible
• write to the industry specifications
• write new copy to an agreed standard or style
• convey information appropriately for the target audience
• work closely with your staff, or independently, to produce clear technical writing
• update text in the same style and level of detail
• redesign and reformat existing documentation

Our technical authors work with our technical illustrators who produce graphics, diagrams and illustrations to clarify accompanying text.

Our editors and quality assurance checkers ensure that text is clearly understood, concise and consistent.

Text Origination and Editing

We work with our customers throughout the project lifecycle. We cover the whole project lifecycle from planning, information gathering, research, design, writing, editing, revision, quality assurance, production and maintenance. Our editors review initial drafts and final copy before delivery. Customer revisions are carefully managed to ensure the integrity of the document.

Writing Software Tools

Orchid are experts with many technical writing software tools. Of course, we are proficient with the ever popular Microsoft Word, Adobe InDesign and Adobe Acrobat. We are also proficient with more specialist tools such as Adobe FrameMaker, Adobe Robohelp and Madcap Flare.

Technical Writing / Authoring Experience

Orchid have technical writers with process, electro-mechanical and software experience. They write technical manuals for some of the most demanding industry sectors including, for example, Software, Industrial Products, Commercial Products, Energy and Water.

See Industry Profiles for more industry specific information.

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Switchboard: +44 (0) 1763 244007

Email: [email protected]

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Freelance technical writer - Craig Wright

Do you need a writer who can explain how your products and services work? Someone who understands your customers and is comfortable with technology?

I can help.

As your technical writer / content designer, I’ll make sure your user guides, help pages, and UI text are easy to understand and designed to meet your customers’ needs.

Specialist in customer support content

Technical writing services.

As a technical writer, I specialise in creating clear documentation that helps your customers to understand your products and services. This could be traditional user guides (instruction manuals), knowledge base articles, web pages, or online help content. What sort of information do you need to provide?

Online Help

Take your documentation online with an HTML5 help centre. Searchable, user-friendly content that works on mobile, tablets. and computers.

User Guides

Clear, accurate, and user-centred instruction manuals and tutorials. Fresh, modern designs and accessible content.

Help Centre Articles

Are you using Zendesk or a similar customer support centre? I’ll make sure your articles are helpful and user-centred.

Need microcopy for your software or app? I’ll make sure your content is concise, precise, and helpful.

Content Design

For accessible web pages that are designed to help users achieve their goals. Similar to technical writing, but for non-tech content.

Web Content

Need your website to be easier to understand and more helpful to customers? I’ll make your content more user-friendly.

"Craig combined professionalism with a conversational style in his writing that engaged the reader, often of subject matter that was both complicated and dry, but always managing to make it interesting and accessible.

His ability to converse with technical staff and illicit the finer points of the subject was excellent and combined with his attention to detail meant that nothing was left un-said or ambiguous in the text."

Steve O'Hara

Chief Technical Officer, 4energy

The technical writer you've been looking for

Of course, when you hire a freelancer, you need to be sure you have the right person for the job. Someone who has experience of working on other projects, knowledge of best practices, and a proven track record. I like to think I check all of those boxes.

As your technical author (or content designer), here's what I bring to your project:

• 20+ years' experience in software and hardware documentation
• Expertise with popular tools, including MadCap Flare and Paligo CCMS
• Understanding of user-centered content and information design
• Experience of structured content, content reuse, single sourcing
• Hands-on experience as a technical support agent
• Degree technical communication and information design
• Trained content designer (Content Design London)
• Trained copywriter (Success Works)

If you're looking to make better content for your customers, I have the skills and experience you need.

Fellow of the ISTC

I keep up-to-date with industry trends and best practices.

Paligo User

I have created documentation for Paligo and worked in their customer support.

Certified Flare User

I’m an experienced Madcap Flare user and certified for v11.

CDL Trained

Trained by Content Design London.

Craig has done an excellent job of refreshing our approach to product manuals. He researched our products and created clear and logically structured technical information, in a style that matches our branding as well as the needs of our end users. Craig produces content that works."

Laura Johnson

Marketing Director, Timecode Systems

Let's talk about your project

If you're interested in hiring me as a freelance technical writer, UX writer, content designer or something else, please get in touch.

Use the form below or visit the contact page for other ways of getting hold of me. Sorry about the captcha, got to keep the spambots at bay.

Consent to use email address

Latest blog posts

Tips for creating a knowledge base

Tips for working in customer support

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TECHNICAL WRITING SERVICES

Simplified and streamlined technical content fully optimized for SEO and end-user experience.

LIKE GEEK SQUAD, BUT FOR CONTENT.

" * " indicates required fields

We've created over 4,808 pieces of website content for Software clients in the past year

Writers with an experience working in the Software industry

Writers with 5+ years of experience in the Software industry

Most clients get their first piece of content to review within 48-72 hours.

bypass your communication firewalls

• Verblio’s technical content writers simplify complex topics and generate easy-to-follow instructional guides and blog posts.
• Our technical writing services include high-quality SEO content for end-users and industry professionals alike.
• We understand your lingo, and we excel at turning it into practical and digestible content for your business customers and website visitors.
• Let us compute an effective content marketing strategy that drives traffic to your blog with our clear, concise technical business writing.

Professional technical writing requires a high-level understanding of concepts like computer programming, software, and cybersecurity, to name a few.

We decode these deep topics to engage and educate your customers.

We’ve got 91 technical writers with 5+ years of experience in data/IT security , software, and engineering.

Most of our technical team has been in the industry since the pre-Facebook era. Nearly 70% of our writers have 10+ years of experience in all three areas.

We’re not done yet—Verblio has a total of 189 writers with experience in any of these three fields .

Happy writers create better content

Our writers talk, share resources, give tips, and cheer each other on. The result? Better writing.

Our writers say

• I love it here. It's a job and a community I cherish.
• This is probably the best platform available for freelance writers.
• The best platform in the digital marketing industry.
• I feel valued here and I love contributing.

Verblio’s ongoing investment in building a true community

• Coaching & career development
• Community forum to build camaraderie with peers
• Ability to earn company equity and share in our collective success

INCLUDED IN EVERY POST

• Engaging, well researched content from highly skilled technical content creators.
• Unlimited edits at no extra cost.
• SEO best practices in every keystroke.
• Built-in WordPress and HubSpot publishing tools.
• Helpful, human support from the Verblio team. We love bots, too, but we handle our own customer service.

Our writers are digital content gurus. We've written and sold 4,808 technical pieces in the past year. Or, to put it another way:

const numOfPosts = '4,808'; console.log('Number of technical posts written in the past year: ' + numOfPosts);

Our web of Writers Includes:

• Technology directors for Fortune 500 companies
• IT technicians
• Microsoft and Adobe trainers
• Software engineers
• Digital preservation specialists
• Experts in graphics software and device drivers
• Network administrators
• Technical consultants
• Linux enthusiasts
• Speakers of Python, Java, PHP, and other languages
• Photoshop and design gurus
• Technical project managers
• ...and more!

The ability to explain advanced concepts in layman's terms is critical to a technical writing website. We take profoundly perplexing technical ideas and turn them into consumer friendly content.

Verblio technical writers have these key writing attributes:

• They deliver on the intended purpose, keeping content within the scope of your stated objective.
• Our writers reference only the most up-to-date information and data available.
• They keep their content concise and maintain direction. They'd never allow a smartphone blog post to wander off into SpaceX territory (unless you ask them to!).
• Verblio's technical team always, always , cites reputable and trustworthy sources of authority in the tech industry.

Our writers also possess one more very important skill—a keen ability to cut through the tech industry's acronym clutter. They know an API from a CPU, and they can go on all day about AWS and VLAN's.

we’ve produced over 4,808 pieces of content for technical clients in the past year

Talk to a technical content expert.

Let's connect

We can break this stuff down...

• Mobile app development
• Engineering and space tech
• Cloud computing
• Graphic design software
• Operating systems
• Internet of Things
• Web servers
• Computer programming/coding
• Business intelligence
• Software and web development
• UX and UI design
• Data architecture and analysis
• Machine learning and artificial intelligence
• Network security
• Cryptocurrency and blockchain
• Version control

...and deliver it like this:

• User help guides
• Tutorials & how-to articles
• Informative, educational blog posts
• News recaps
• White papers
• Properly cited reports & reviews
• Case studies
• Product guides
• Software comparisons

Yeah, but...

I need writers who actually know what they're talking about..

Ours do. They include seasoned industry veterans in the fields of engineering , IT, programming, design, and technical project management. Let’s just say, they’ve seen a bug or two. These dedicated tech pros have plenty of experience explaining specialized programs, software, and concepts.

Verblio’s technical content creators are dedicated, though maybe not as dedicated as Pat Vaillancourt of Quebec, who holds the world record for most URL’s tattooed on his body (10,012 of them to be exact) .

How does it work?

Writers in the technical industry find you and create quality, customized content for your business or blog. Most clients get their first piece of content to review within 72 hours to one week for more technical topics. That means you’ll have traffic-driving content live on your website in less time than it takes to crack the average password.

You can review your drafts and accept, decline, or request unlimited edits at no extra cost. Take a look at the controls   here . 

How do I tell your writers what I want?

You know your business better than anyone, but our team is highly skilled in technical writing, digital marketing, and SEO. Verblio’s onboarding and content request processes help you communicate intent, audience, voice, and personality. You can lay out your exact specifications to ensure your content speaks to exactly the right crowd.

Do I pay per article?

You build a monthly plan based on the technical content you need—including number of articles, word length, and any optional services . Verblio subscriptions are flexible, month-to-month plans with no contracts. See pricing .

Can you write for my specific industry niche?

Most likely. The tech industry is incredibly broad, and we’ve built out a strong team of diverse and talented writers to cover it from every angle. We welcome the challenge of unique and specialized tech topics.

Our writers spend a lot of time in communities like Stack Overflow, Hacker News, Product Hunt, and Kaggle. (Where they go on the dark web, however, is none of our business.)

Who owns the content?

As soon as you buy a content piece from Verblio, it’s exclusive to your blog or site. You own 100% of the rights , and our writers can’t submit the piece to any other client—ever.

Does that mean you check for plagiarism?

You bet. To get technical, all content submissions are rigorously screened for potential plagiarism using our platform’s native screening algorithm. In addition, our community of writers is encouraged and incentivized to report plagiarism. We’ll never pass along a piece of content that is not unique to our customer.

What topics should I cover with my content?

You should ask for whatever topics you think will capture your audience . Our writer pool is highly diverse and incredibly bright. As tech junkies themselves, they’re always excited to tackle new and intriguing topics.

What's your favorite programming language?

We believe all program languages have their merits and no single language is superior to another.

But, Python is the best.

Can I see some sample content?

Of course! We scattered links to some great samples throughout this page.

When you’re done checking those out, you can see even more here, in this practical proxybroker tutorial . (Bonus: this piece also contains a sample summary video from our new Verblio Vids service )!

Why choose verblio?

Subject-matter expertise

48 -72 hour turnaround

Easy-to-use system

Only buy the content you like

Still Not Convinced?

Technical marketing content can help highlight your company's success with a certain product or service. Great content also helps establish trust and credibility with your audience.

Techie Testimonial

This writer consistently writes in clear, concise prose that adequately expands upon all points in the provided resources. Keep up the great work! [Content satisfaction rubric:] Understanding of Topic: 5/5 Adherence to CRF: 5/5 Writing Syntax: 5/5 Writing Style: 5/5 Tone: 5/5.

All systems go?

Questions check out our faqs or contact us ..

Technical writing and technical editing

Do your customers struggle to use your instructions? Do your staff comply with your standard operating procedures? Is your support team overworked? TechScribe can help you.

Read these testimonials from customers . Then, contact Mike Unwalla , the principal of TechScribe.

Important note for UK customers: IR35 compliance (the off-payroll working rules) .

Technical writing

TechScribe writes and edits procedures and processes . Usually, the procedures and processes are supplied as user guides or reference manuals . Although most customers want these documents as Word files or PDF files, TechScribe can supply online documentation .

Although TechScribe does not write instructions for machinery, TechScribe can edit these documents to make them as clear as possible.

Refer to Case study: good documentation decreases costs and increases sales .

Technical editing

Your experts write the technical documents. TechScribe edits the documents. Refer to these case studies:

• Improving instructions .

ASD-STE100 Simplified Technical English

ASD-STE100 Simplified Technical English is an "international specification for the preparation of technical documentation in a controlled language".

TechScribe can help you to comply with ASD-STE100:

• TechScribe can edit your documents to make them conform to ASD-STE100. Refer to Case study: text simplification for shipping procedures .
• You can buy licences for the TechScribe term checker for ASD-STE100 .

Read The case for ASD-STE100 Simplified Technical English , Unwalla and Dodd, in Current Practices and Trends in Technical and Professional Communication (https://istc.org.uk/homepage/publications-and-resources/istc-books/current-practices-and-trends-in-technical-and-professional-communication/) .

© TechScribe , Sheffield, South Yorkshire. Website updated 2024-01-19

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• Project management
• About TechScribe
• Case studies
• Technical writers' resources

Experienced Technical Authors

AST Authors are writers of technical documentation for construction projects,  manufactured products, engineering and software. 

We excel at collecting and understanding  technical information and formulating it into clear, easy to understand instructions.  

Our documentation cover everything from installation, operation, maintenance and troubleshooting. Written to CE, UKCA, BSRIA and ISO standards.

Our expertise will enable you to  focus on your core business while providing  quality, professional technical documentation to your end-user, complementing your own service and enhancing your overall delivery package.

Please take a look through our website, or simply use the form to contact us with your project or any questions.

We look forward to hearing from you about your documentation needs.

Technical writing services

• Documentation written for Products / Projects / Installation / Operation / Maintenance / Building maintenance...
• Specialists in manufacturing, engineering, construction and software documentation
• New bespoke user manuals
• User manual updates or development
• CMM's written to standardized English
• SOPs, Procedural Documentation
• After-sales update service to keep documents accurate
• Projects of any size
• Translation services
• Sub-contract technical writer sourcing

Typical documentation

Manufacturing – consumer – software….

Our clearly written documentation will enhance your customers experience of your product, allowing them to use all of its features as you have intended. We will help your customer find the right information easily and quickly, eliminating the frustration that can be caused by a confusing user manual.

You have created a great product, we will make sure your customer has an experience to match.

Building – Infrastructure – Engineering…

Installation, operation and maintenance manuals for construction and engineering projects are often complex documents. We will collect the different sources of information across the whole project. Organise it into a cohesive user manual introducing clear structure and navigation. Ensuring information can be easily and quickly found.

Provide everything your end-user needs at handover to operate, maintain and troubleshoot all parts of your project.

We are also writers of Homeowner user guides and software documentation. Please contact AST with your technical documentation requirements to see if we can help.

How your customer benefits

Here’s a few ways our documentation benefits your customer:

• Install and set-up your product correctly first time
• Use your product quickly
• Fully utilise all features of your product
• Likely to use your product more often
• Troubleshoot issues independently

How your company benefits

Here’s a few ways our documentation benefits your company:

• Prevent product damage or personal injury, due to misuse, incorrect installation or maintenance
• Your customer is likely to become brand loyal and recommend your product
• Reduction in customer service calls
• Reduction in warranty claims
• Increase your add-on sales of ancillary products like spare parts and accessories

Why you need AST Authors...

Infrastructure projects.

• AST Authors has filled the role of sub-contract technical authors on many major projects.
• Large projects require many specialist teams of experts to deliver successfully.
• They are too complex for any team to ‘have a go’ at any element outside their core competence.
• AST Authors are used to managing large volumes of information from multiple sources and of varying type and complexity.
• AST Authors are used to delivering documentation on projects with multiple stakeholders, working with multiple engineering teams sometimes spread over many locations.
• AST Authors will explore methods for improving the gathering, organising and processing of information, to streamline the process and maintain consistency.
• AST Authors can work with contractors to offer competitive tender pricing to help them win work.

Existing Manual Redevelopment

• Existing manuals can be improved further to match your customer expectations by incorporating customer feedback.
• Manuals become dated over time and fall behind product developments.
• International standards change and manuals need to change with them to achieve product certification.
• A common improvement to usability is to produce a subset from existing manuals. Making a more practical concise, quick reference alternative to the full manual.
• Re-positioning a manual for translation by reducing word count to reduce translation cost.
• Environmental focus may drive redevelopment to transition manuals online, reducing the reliance on paper use.
• You may wish to convert legacy manuals to online versions to improve access and navigation.

Outgrowing DIY manuals

• Successful companies eventually outgrow in-house generated manuals.
• As sales grow, product portfolios diversify, documentation volume becomes too great for staff to maintain.
• In-house staff become too busy with their main duties.
• Successful companies naturally desire more professional technical publications.
• Products become more technologically advanced, more feature rich, adding a new level of sophistication and complexity that increasingly becomes more difficult to document.
• Skilled professional authors are required to break down the features into processes in a clear, logical structured way.
• Customers need to be able to use all of the available features and maintain the product safely.

No documentation

• Early stage companies often provide little or no end user documentation with their products.
• Can you be sure your customer is using your product properly?
• Is your customer getting the most out of your product?
• Is your customer maintaining your product correctly?
• Professional documentation will add to the usability of your product.
• Absence of a user manual could be costing you repeat purchases and lost customer recommendations.
• All products are an investment, from development to launch, marketing to achieving sales. Professional documentation is the final investment adding the finishing touch complimenting your product.

Professional technical authoring will enhance your documentation with

• Consistency throughout
• Clear useable navigation
• Correct user manual structure
• Language tailored to the end-user
• Information and data correctly grouped by type and systemically organised
• Written using instructional language and use of 'plain English'
• Synergy across all documentation and company branding

Professional technical authoring will bring the following improvements

• Speed of access to information
• Logical and smooth flow
• Easier understanding of instructions
• Greater documentation usefulness
• Increased ability for customer to self-help
• Enhance your professional reputation

Sub-contract technical writers

AST Authors can provide sub-contract technical writers. From our pool of in-house staff and our sub-contractor network we can source the skills required.

• We retain a database of Technical Authors and technical workers in readiness for a requirement.
• Each sub-contractor is reviewed prior to entry in to our network.
• We will understand your requirement and vet suitable workers. Before putting forward the particulars of the most suitable options to ensure that:
• only suitable workers will be proposed;
• your time is used efficiently.

For your peace of mind we vet our independent contractors for right to work, insurance and legislative policy checks, and will work with you through the Deemed Employment path following the correct process and putting in place the correct solution, even pay-rolling contractors directly if necessary.

Contact us today

Quick links, get in touch.

AST Authors Limited Business Technology Centre Bessemer Drive Stevenage Hertfordshire SG1 2DX

[email protected]

01462 481144

A gallery of previous work is available on request.

© AST Authors 2024

Technical Writing Services

• Cost-effective writing solutions
• Experts from every domain
• Different types of technical writing

Professional Technical Writing and Documentation

We are one of the most prominent technical content-writing companies offering specialized content-writing services for clients across the globe. We curate content with a customer-centric approach ensuring website, product or application attains maximum popularity

Our team of experienced writers implies exclusive steps to translate typical information into content with ideas:

We ensure the content is unique, plagiarism-free, and passes through strict editorial quality standards.

Types of Technical Content Writing

• Instruction Manual
• Safety Data Sheet
• Training Material
• Hardware & Software UI

Software User Help

• API Documentation

Instruction Manual Writing

We create instruction manuals from scratch in a simplified manner that provide clear and detailed instructions on performing a task, using a product, or operating a machine. Our experts design technical instructional manuals for websites, software, application, and machine tools to guide users step-by-step, allowing them to carry out complex procedures or tasks effectively. The two types of instruction manual writing include technical manuals and product manuals.

Technical Manuals

When the product you are launching is complex and needs high-quality supporting documentation, we have all the expertise to deliver accurate technical manuals and user guides reflecting the product and your brand well. Our technical writing services offer tailor-made manuals for various business industries and technologies. With the help of our experts, we produce high-quality manuals featuring visual aids such as diagrams, illustrations, and charts making it easier for users to grasp complex concepts.

Product Manuals

The product is almost ready, and it is time to write the manual– this is where we come in. We have user guide writers who do the work for you to move faster by understanding what you want the users to know about your product. We create product manuals for hardware devices, software applications, or other offerings. Our technical writers design product manuals that perfectly match product features and functionalities. Our experts focus on integrating comprehensive guidelines into product manuals, promoting safe usage.

Standard Operating Procedures Writing

We provide Standard Operating Procedures (SOP) writing services for various companies, which they can use to educate their employees on the company's work policy and goals. Our SOP writing services experts offer tailor-made solutions and work closely with the teams to gain a deep understanding of workflows and create SOPs that align perfectly with business operations. We ensure the SOP maintains accuracy and precision and is written in simplified language.

Safety Data Sheet Writing

We provide customized solutions for Safety Data Sheet Writing. Whether it is to create a straightforward SDS or a complex one, we have a team of project managers and writers focused on delivering quality work while keeping the cost as low as possible. We focus on developing work compliant with and backed by years of focus on the safety data sheet and the work of Hazard communication.

Training Material Writing

We provide writing solutions for training material as well. Our expert writers are skilled at creating customized training manuals that meet your training needs. Our training modules are comprehensive and updated as per the latest industry standards. We also provide support for changes that may be required in the future. We ensure to achieve your training objectives quickly and effectively. We also are equipped to create tailored solutions for your specific training needs. We guarantee the quality and timely delivery of our services.

Patent Writing

We provide patent writing services, where we develop the document from scratch. We work closely with our clients to ensure the patent is tailored to their specifications. We also offer the greatest possible protection. Our team involves experienced professionals who are knowledgeable in patent law. We aim to offer our clients a comprehensive and effective patent to protect their inventions and ideas.

Hardware and Software UI Writing

Our hardware and software UI writing services involve creating user-friendly interfaces and optimizing the user experience to enforce the highest level of usability and accessibility. We also provide comprehensive testing services that ensure the quality and reliability of our UI writing. Our UI experts will work closely with you to understand your needs and develop customized solutions.

We aim to create intuitive user interfaces offering easy navigation and seamless user experience. Our UI writing services are designed to save time and money while providing the best user experience possible.

We provide Software User Help Guides writing services to help you communicate the instructions for using the software, embedding it, and working with it to your target audience. We do it by partaking in the software development process and using our experience and insights to create clear and accurate software help and support manuals. We have expert writers with a background in technology who are well-versed in creating the manual in a simplified manner so that the users can understand and use the software effectively.

We offer API documentation, a reference resource allowing developers to work with your software application and integrate it into their API. We create these API documents in simple, well-designed, and easy-to-understand manuals. We ensure that the API documentation is understandable to its fullest extent so that the developers interacting with your API can use more features and become increasingly committed to using your API. We also ensure that the API documentation is updated with the latest features.

We can break down this stuff to

Why choose us.

WE ARE FAST AND CAN ACCELERATE THE PROCESS

COMPLIANCE AND SAFETY

We understand the importance of complying with industry rules and regulations, ensuring safe documents, and passing all required certifications. And we ensure both.

INFORMATION DESIGN

We do a series of user tests that help us develop the best content structure of information design, and we can then organize information into the group context of your knowledge ecosystem.

CONTENT MARKETING

We help you with content marketing, where we put your ideas into consumer terms and create a bridge between technical content and nontechnical consumers.

CONTENT ANALYTICS

We create content and focus on analytics to identify what needs more exposure and work and what is least necessary.

OUR TEAM OF WRITERS INCLUDES

• Experts in Graphics & Device Drivers
• Speakers of Python, Java, PHP, & Other Languages
• Digital Preservation Specialists
• Microsoft and Adobe Trainers
• Network Administrators
• Software Developers
• UX Designers
• Technical Consultants
• Linux Experts
• Technical Managers
• IT Technicians

How much do you charge for Technical Writing?

The cost of the writing depends on its length and complexity. However, we have kept our prices cost-effective. You can contact us to get a free quote for your technical writing requirements.

What are the Principles you follow while writing the technical stuff?

We follow 7 principles of technical writing: accuracy, clarity, accessibility, comprehensiveness, conciseness, professional appearance, and correctness.

How do you ensure the quality of your technical writing?

We do this with the help of our quality assurance team, who work closely with our writers. They are adept at paying close attention to detail, achieving an end product of the highest quality.

What are the types of technical Writing Services you offer?

We offer the following technical writing services:

• Instruction Manuals
• Standard Operating Procedures
• Hardware and Software UI
• Software User Help Manuals

Our Clients

We are proud to have served a diverse range of clients, from small businesses to large corporations, in our commitment to accessibility.

Clients Testimonials

Acadecraft has been an invaluable partner in our journey towards excellence in certification. Their commitment to delivering exceptional service, coupled with their unwavering dedication to timeliness and quality, has truly set them apart.

From the outset, their team has demonstrated a keen understanding of our needs, consistently delivering reports with meticulous attention to detail. Their responsiveness is commendable; whenever we've reached out with queries or requests, they've always been prompt and accommodating, ensuring a smooth and seamless experience.

One of the standout aspects of Acadecraft's service is their ability to deliver reports in a timely manner without compromising on quality. This has been instrumental in our decision-making processes, allowing us to make informed choices based on accurate and insightful data.

Acadecraft has consistently exceeded our expectations with their exemplary service, timely responsiveness, and unwavering commitment to quality.

• Shradha Shetty
• Certification Manager, SISA

Acadecraft's Voice-Over service was amazing! The team provided accurate and culturally relevant recordings for what we expected. They showed true professionalism and expertise. We highly recommend Acadecraft for their excellent Voiceover services.

• Manav Malhotra
• Sr. Manager – Operations

Always impressed with Acadecraft's expertise! Their translation services play a vital role for our company to drive international growth within our team and clients.

• Alex Capizola
• Business Operations Executive

AcadeCraft's assessment content creation team was able to understand our unique requirements and created customized assessments that fit our needs. The team was prompt and professional, and the quality of their work was good.

Acadecraft have recorded several audiobooks for us. They have a wide range of talented artists with different accents who really bring our stories to life. Their work is of high quality, with good attention to detail.

Acadecraft are reliable, efficient and friendly. Their services are highly recommended by us.

• Mazlini Kirsty Louise
• Editorial Head

As a producer, I've had the pleasure of using Acadecraft for sourcing VO and liaising with artists for several film projects. They offer a wide range of VO profiles and the artists I have collaborated with all were talented and professional. The team at Acadecraft have supported me with great professionalism, responsiveness and creativity. I highly recommend their services.

• Katia Hérault
• Head of Production

Acadecraft has been helpful with connecting our editorial team with subject matter experts (SMEs) who help us QA assessments and create solutions for computational assessments. They have been able to find SMEs to meet our needs and our deadlines. We are happy to continue to partner with Acadecraft.

• Managing Editor

Acadecraft team is always very supportive, and we and Acadecraft corroborate to create educational contents for K12 Students in India.

We appreciate Acadecraft teams' professionality, punctuality, creation skills in each subject.

• Mikiko Matsuoka
• Content Manager

I am thrilled to share my testimonial for Acadecraft which creates interactive and engaging content. Working with this team has been an absolute pleasure from start to finish. Not only did they create outstanding content for our project, but they also went above and beyond to ensure that it was interactive, engaging, and effective.

Throughout the entire process, the team was highly cooperative and communicative, always available to resolve any issues or concerns that arose. They truly made us feel like partners in the project, and their dedication to delivering high-quality content was evident in every interaction.

Thanks to their exceptional work, our project was a huge success, and we couldn't be happier with the results. I highly recommend them to anyone looking for a team that is passionate, professional, and committed to excellence. Wishing them all the best in their future endeavors.

• Hemika Kumar
• Ed-Tech Program Lead

The team at Acadecraft has truly been an end-to-end service provider for us, providing content development services and their commitment, attention to detail and expertise have made the project a success. Their team's dedication, attention to detail, and expertise have been unmatched, making our partnership an absolute pleasure. We highly recommend Acadecraft to anyone looking for a reliable and efficient education solutions provider.

• Yogesh Malhotra
• Senior Manager Team - Program Management

Our experience working with Acadecraft has been great. Their highly knowledgeable team of experts was always available to answer our questions, provide guidance, and ensure we were delighted with the services. Their thorough, accurate assessments provided valuable insights that helped us make informed decisions about our exam performances.

We look forward to continuing our partnership with Acadecraft and leveraging their expertise to help us achieve our business goals.

• Sohail Ahmed
• Senior Manager

I recently used Acadecraft's Video Editing services and I am extremely impressed with the quality of their work. The team at Acadecraft was highly professional, attentive and skilled in delivering my company’s project on time and within budget.

Their attention to detail was impeccable, and they understood my needs and requirements very well. They were able to create a video that not only met my expectations, but far exceeded them.

Throughout the process, they kept me informed and updated on the progress of the project, and were always available to answer any questions I had. Their customer service was excellent, and they were always friendly and easy to work with.

I highly recommend Acadecraft's Video Editing services to anyone who is looking for a high-quality and professional video editing experience. They are truly experts in their field and I look forward to working with them again in the future.

• Senior Executive

The video creation team of Acadecraft is insightful. They understood my requirements carefully and delivered a winning video that perfectly aligned with my business needs.

With a good script, content, sound, and editing – Acadecraft helped me with the best video content to strategize my marketing and promotional campaigns. Their tremendous experience in video editing and professionalism in serving the customer before and after delivering services are commendable.

The passionate team knows great about getting into the details and providing impeccable video services. I am extremely impressed by the work Acadecraft has delivered to me.

I appreciate my collaboration with Acadecraft and look forward to availing of services again.

• Ganesh Sonawane
• Founder & CEO

I required an explainer video for my business, and I am mesmerized by the work Acadecraft’s video editing team delivered to me. The perfectly aligned video elements and superb editing demonstrate the experience, knowledge, and professionalism Acadecraft has.

Acadecraft’s 3d video solutions are amazing. They used a perfect blend of art, color, shape, sound, and editing to create the video, making the video engaging and immersive.

I have always been excited to explore the opportunities of videos in business, and it was my pleasure to make Acadecraft my companion for the best video solutions. I highly recommend this organization and would love to collaborate with them again.

With a holistic approach to creating powerful blended videos, Acadecraft delivered me a well-developed video solution. I appreciate the relentless efforts of the video editing team, whose in-depth knowledge and analytical skills effectively catered to my needs.

The services Acadecraft has given me exceeded my expectations; the team was effective and listened to my requirements carefully, and went the extra mile in researching and creatively developing awesome pieces of video content.

Not only from a quality perspective but on the management and delivery front, Acadecraft’s services are prolific. They stuck to the turnaround time and were constantly in touch with me throughout the creation process.

I recommend Acadecraft for video solutions as they have great hands-on use of animation, graphics, and other creative assets.

• Shweta Patidar

I am thoroughly astounded by Acadecraft's proficient skills! Their exceptional voiceover and translation services were instrumental in amplifying our marketing endeavors and video promotions. They enabled us to communicate effectively with varied audiences and significantly propelled growth across numerous media platforms.

• Sparsh Verma
• Marketing Strategist

Working along with Acadecraft has been an exceptional journey. Their meticulous attention to detail and commitment to maintaining the essence of the content in the transition from English to Arabic was truly impressive. The collaborative spirit and timely communication made the entire process smooth and enjoyable. Without a doubt, I wholeheartedly endorse their services for a remarkable translation experience.

• Yashashwini V Rathod
• Account Director

I am delighted to share my feedback with you on working on the editing and print layout of 9 documents under the KECF project. Overall, I am very happy with the speed with which these documents were edited and the fine attention to details. I also deeply appreciate the quick corrections that were made on our request. Particularly, working with Sanjana was a real pleasure, as I found her very attentive to our requests and her internal quality checks before she sent the documents to us greatly reduced my workload. So many thanks Sanjana! I look forward to working with your agency if such a need arises in future too. Many thanks to Sanjana and your entire team.

• Programme Management Officer

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