problem solving techniques training ppt

Problem-Solving Training Course Materials for the Workplace

Our Problem-Solving training course materials are for freelance and corporate trainers to run sessions on how to solve fairly complex problems as workplace training. These materials are suitable to train leaders, managers, and employees at any level.

The materials guide the participants through a seven-step problem-solving process and introduce them to some useful techniques (some creative and some more analytical) they can apply to help them find solutions to their problems.

This training package is:

• Fully customizable and editable
• US English & British English compatible
• Downloadable immediately
• Can also be  adapted to use for online teaching  and training in virtual classrooms.
• and you will own the rights to edit and reuse it for as many of ‘ your own courses’  as you wish

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5 steps of problem solving .

Description  

There are many approaches to problem solving. Although the Six Sigma DMAIC and 8D problem solving methodologies are highly rigorous and require quite a fair bit of tools for data and statistical analysis, these techniques are more suitable for engineers and other professional/technical staff. 

However, for shopfloor supervisors, technicians and operators as well as office/administrative support staff, a lighter and simpler problem solving approach is more suitable. The Five Steps of Problem Solving process was developed specifically for this purpose.  

Based on the Plan-Do-Check-Act (PDCA) approach, the Five Steps of Problem Solving consist of: 

1. Define the Problem 2. Analyze Root Cause 3. Develop Countermeasures 4. Implement Solutions 5. Evaluate & Follow Up. 

The 12 tools covered in this presentation are the more commonly used ones in problem solving, process improvement and kaizen activities. They include Brainstorming, Stratification, Bar Chart, Line Graph, Pie Chart, Radar Chart, Check Sheet, Pareto Chart, 5 Whys, Cause & Effect Diagram, Histogram and Scatter Diagram.

Learning Objectives​

​1. Acquire knowledge of key concepts and principles in PDCA problem solving. 2. Understand team dynamics and define roles within the problem-solving team. 3. Familiarize with the five-step problem-solving process and tools.

4. Discover key strategies for successful problem-solving.

1. Key Concepts & Principles

2. Problem Solving Teams & Roles

3. Five Steps of Problem Solving

4. Problem Solving Tools

5. Practical Tips for Success

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PDCA Problem Solving Process & Tools

5 Steps of Problem Solving

Business Process Reengineering (BPR)

Problem Solving & Visualization Tools

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Reducing the Cost of Quality

Problem Solving Skills

Nov 27, 2014

5.83k likes | 13.47k Views

Problem Solving Skills. Problem-Solving Steps. Recognize that there is a problem Identify the problem Generate alternative solutions Choose among the alternative solutions Implement the chosen solution Evaluate the solution. Techniques for Recognizing Problems. Comparison against others

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Presentation Transcript

Problem-Solving Steps • Recognize that there is a problem • Identify the problem • Generate alternative solutions • Choose among the alternative solutions • Implement the chosen solution • Evaluate the solution

Techniques for Recognizing Problems • Comparison against others • Monitor for weak signals • Comparison of current performance with objectives or past performance • Checklists • Inverse brainstorming • Listing complaints • Role playing

Identify the Problem: Ask Who? • Who says that this is a problem? • Who caused or is causing the problem? • Whom does it or will it affect? • Who has done something about the problem?

Identify the Problem: Ask What? • What happened or will happen? • What are the symptoms? • What are the consequences to others? • What circumstances surround the occurrence of the problem? • What is not functioning as desired?

Identify the Problem: Ask When? • When did it or will it happen? • When did it first occur?

Identify the Problem: Ask Where? • Where is the problem occurring? • Where did it or will it have an impact?

Identify the Problem: Ask Why? • Why is this a problem? • Why did it or will it occur? • Why was nothing done to prevent the problem from occurring? • Why did no one recognize and do something about the problem sooner? • Why is a response needed now?

Identify the Problem: Ask How? • How should the process be working? • How are others dealing with this or similar problems? • How do you know this is a problem; what supporting information do you have?

Problem Identification: Final Questions • How will you know the problem is solved? • What does the desired state look like? • What data will you need to answer these questions?

Techniques for Identifying the Problem • Talking to others • Consensus building • Fishbone diagram • an analysis tool that provides a systematic way of looking at effects and the causes that create or contribute to those effects • When should a fishbone diagram be used? • Does the team... • Need to study a problem/issue to determine the root cause? • Want to study all the possible reasons why a process is beginning to have difficulties, problems, or breakdowns? • Need to identify areas for data collection? • Want to study why a process is not performing properly or producing the desired results? A Fishbone Diagram

Techniques for Identifying the Problem • Why-Why Diagram • a Tree Diagram where each child statement is determined simply by asking 'why' the parent occurs

Problem Statement • The end result of problem identification. • Brief, clear, to-the-point identification of the specific problem to be addressed, including the key rationale for why it should be solved.

Individual Techniques for Generating Solutions • Analysis of past solutions • Fresh eyes • Mind mapping • a diagram used to represent words, ideas, tasks or other items linked to and arranged radially around a central key word or idea

Individual Techniques for Generating Solutions • Sleeping on it • Visualization • process of creating internal mental images • What if? • a page with a list of words. Start with "What if it was..." and insert a word form the list to see what new insight it can give you about your problem.

Advantages of Using a Group • Shared knowledge and experience will broaden the search and generate more alternative solutions. • Leads to a better understanding of how and why a decision was made and it will be accepted more readily. • Members who are willing to take more risks and those who avoid risks contribute to the scope of possible solutions and move each other to the middle ground of risk taking in choosing a solution for implementation. • Collective judgment is usually better than that of an individual.

Limitations of Using a Group • Pressure to conform may negatively influence decision-making. • One person may dominate the group. • A group requires more time to reach a decision than do individuals. • Groups generally don’t make better decisions than an expert or someone with special knowledge and skills.

Group Techniques for Generating Solutions • Brainstorming • a group creativity technique designed to generate a large number of ideas for the solution to a problem • Alternative brainstorming method • Brainwriting • similar to Brainstorming. The general process is that all ideas are recorded by the individual who thought of them. They are then passed on to the next person who uses them as a trigger for their own ideas • Brainwriting pool • Each person, using Post-it notes or small cards, writes down ideas, and places them in the center of the table. Everyone is free to pull out one or more of these ideas for inspiration. Team members can create new ideas, variations or piggyback on existing ideas. • Nominal group technique • a consensus planning tool that helps prioritize issues

Choosing Among Alternative Solutions • How practical is the idea? • Is it realistic? • How cost-effective is it? • Can it be easily implemented by a limited number of individuals, or does it require that large numbers of other people be convinced that it is a good idea? Will they be easy to convince? • Is the idea consistent with the directions already undertaken by the organization?

Implement the Chosen Solution • What resources are needed? • Who else within the organization needs to approve the solution to the problem, and what will it take to win their approval? • What has to happen in order to implement the solution; what are the steps in implementation? • Who is going to be involved, and what will they do? • When will the various phases of implementation take place?

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Home PowerPoint Templates Diagrams Problem Solving Stages PowerPoint Template

Problem Solving Stages PowerPoint Template

The Problem Solving Stages PowerPoint Template is a concept diagram design prepared as a presentation template for presentations on problem-solving topics. The problem-solving presentation template shows a linear process flow diagram containing four individual process cycles. Various problem-solving techniques & frameworks are available, depending on the issue’s complexity or corporate structure. Because some problems are small and can be resolved quickly while others are complex and need more research.

This presentation of 4-step problem-solving model provides a basic decision-making approach for solving a problem at hand. This diagram shows four main components of any problem-solving model in a horizontal process. These components include Understanding, Brainstorming, Strategy, and Solution. This problem-solving diagram could be used for personal, professional, and organizational difficulties. For example, threats, challenges, product quality, and risk management.

The 4-step PowerPoint diagram template is a useful tool for demonstrating problem-solving techniques, frameworks, and strategies as a learning experience. Further, it is suitable for organizations to outline their systematic approach to identify complications. And provide a visual roadmap to tackle them. The diagram of the problem-solving model illustrates an intensive thought process. The users can copy this diagram template to another presentation.

The problem Solving Stages PowerPoint Template contain 5 slides of various infographic icons. These graphics are a visual representation of each process. The first slide gives an overview of diagram while additional 4 layouts highlight each stage individually. Furthermore, all PowerPoint shapes are editable objects. Therefore, users can change icons and colors including backgrounds.

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Problem Solving For Employees

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Top 10 Problem Solving Templates with Samples and Examples

In today's competitive business world, excelling at problem solving is crucial for achieving success. A recent study by McKinsey has shown that companies that are skilled at problem solving tend to outperform their peers in terms of revenue growth and shareholder returns. In fact, the top quartile of problem-solving organizations achieved 50% higher revenue growth and 33% higher total returns to shareholders compared to the bottom quartile. Therefore, it's clear that mastering problem solving is essential for any business to thrive.

Finding effective solutions to business challenges, however, can be daunting. That's where SlideTeam's Problem-solving Templates come in to provide a step-by-step approach enabling you to break down complex issues into manageable parts and develop effective solutions. We offer a range of templates, including SWOT analysis, Fishbone diagrams, and Root Cause Analysis, that will equip you with the tools you need to tackle any business problem.

Problem-Solving Templates

If you're tired of struggling to find solutions to the challenges your business faces, explore these Problem-Solving Templates. Don't let obstacles hold your business back – try our templates today and take your business to the next level.

Let’s begin.

Template 1: Organizational Problem-Solving Tool PowerPoint Presentation

For an organization, problem-solving is required in all its operational aspects-right, from planning, controlling, marketing, and manufacturing to managing financial aspects, products as well as customers. This PPT template presents slides that enable an organization to analyze information across all its operations and departments and identify problems and then solve these problems. This editable PPT Template enables an organization to plan its progress path by allocating the right people and resources to solve problems.

Download Now!

Template 2: Problem Solving Approach Business Organizational Analysis Assessment Systems

This editable PPT Template with its attractive graphics and design, enables any business to adopt the right approach to problem-solving. The template enables any organization to analyze different approaches like three-phase approach, collaborative approach, strategy-based approach, etc.

Template 3: Sample A3 Problem Solving Report Collection of Quality Control Templates PPT Diagrams

This easy-to-use PPT template helps organizations solve problems related to quality control. Using this template, an organization can identify the root cause of the problem and the background of the problem and formulate a plan of action to solve the problem. It includes sections for the current situation, checking, acting, and rectifying the errors.

Template 4: Sample A3 Problem Solving Report

This customizable and readily downloadable PPT template enables an organization to solve problems that are reflected in quality assurance reports. Any business can identify a quality-related problem, its background, its cause, as well as other aspects of the problem and then find the best solution to the problem using this template.

Template 5: Optimizing Transformation Strawman Proposal

For any organization, it is important to achieve operational efficiency. However, several issues are often faced when it comes to the operational aspects of a business, and identifying these is mandatory for an organization. Using this PPT Template, an organization can analyze its operational problems and discuss in detail how technology can be used to solve the problem and bring about a transformation that can help to enhance operational efficiency.

Template 6: Collaborative Problem Solving and Assessment Approach

This PPT template, available for instant download, helps an organization to use a collaborative problem-solving and assessment approach to analyze problems related to new products, technologies, ideas, etc., and adopt the best practices to solve the problem.

Template 7: Situation Complication Resolution Framework for Problem Solving

This attractive PPT Template, with its colorful graphics, enables an organization to adopt the framework model to solve a problem. This model enables any business to analyze the current situation, identify the complications associated with the situation, and then find the solution or the best way to resolve the problem.

Template 8: Five-circle Arrow Process for Problem Solving

This adaptable PPT template, with its attractive design, provides a five-circle arrow process for solving problems related to any aspect of the organization. Using this PPT template, an organization can define a problem, generate new ideas to solve the problem, evaluate and select solutions and implement and evaluate the solutions to ensure that the problem gets solved in the most optimal manner.

Template 9: 3-Step Process of Problem-solving Analysis

The process of problem-solving is not always easy because, most of the time, a business fails to identify the problem. Using this customizable PPT Template, a business can adopt a 3-step approach to problem-solving. With the help of this template, an organization can implement the stages of problem identification, problem analysis, and solution development to solve the problem in the most effective manner.

Template 10: 6 segments of problem-solving model

This PPT template presents 6 steps to solve a problem that an organization may face in any of its operational aspects. This PPT template is easy to edit and enables any business to adopt the stages of defining a problem, determining the root cause of the problem, evaluating the outcome, selecting a solution, implementing the solution, and developing alternative solutions. This model, when adopted by an organization, enables it to find the most optimal solution to the problem.

The Final Word

Every problem is a gift - without problems, we would not grow." - Tony Robbins. This quote highlights the importance of embracing challenges as opportunities for growth and development. When businesses approach problem-solving with a positive mindset and a willingness to learn, they can turn even the most challenging situations into valuable learning experiences.

Now that you know how using problem-solving templates can assist you in streamlining the entire process, it’s time to download these templates and get started.

FAQs on Problem-Solving

What are the 7 steps to problem-solving.

A business, during its operations, may face several problems that need to be solved so that the problem does not impact the organization in an adverse manner. However, to solve a problem in the most efficient manner, a business must adopt a seven-step approach to problem-solving. These steps include:

• Identifying the problem.
• Analyzing the problem.
• Describing the problem and all its parameters.
• Identifying the root cause of the problem.
• Developing solutions to solve the problem.
• Implementing the solution that seems to be the most effective.
• Measuring the results.

Why is problem-solving important?

Problem-solving enables an organization to handle unexpected situations or face challenges that it may face during its operations. For every organization, problem-solving is important as it enables the organization to:

• Identify activities, processes, and people that are not working in an efficient manner.
• Identify risks and address these risks.
• Implement changes when required.
• Enhance performance and productivity.
• Innovate and execute new ideas.
• Make effective decisions.

What are the five problem-solving skills?

Problem-solving is not an easy task, and any consultant in the organization who works to solve problems needs to exhibit some specific skills. These skills include but are not limited to:

• Creativity that enables the consultant to assess and analyze the problem from various perspectives to come up with the best idea.
• Communication to ensure that the problem and its solutions are easily communicated with others in the organization.
• Teamwork so that everyone in the team can work to solve the problem.
• Critical analysis to think analytically about a problem and solve it in the best manner possible.
• Information processing to process and analyze all information that is associated with the problem.

What are the 4 steps of problem-solving?

Problem-solving needs to be carried out using a series of steps that include:

• Identifying and analyzing the problem so that its cause is known.
• Planning and determining how to solve the problem by finding various solutions.
• Implementing the chosen solution to solve the problem.
• Evaluating solutions to know whether the problem has been resolved or not. 

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Problem solving lesson presentation, free google slides theme, powerpoint template, and canva presentation template.

To have a better experience when teaching little kids at school, you can use resources such as slideshows so they keep focused on the lecture. Start editing this template containing pastel colors and simplified layouts! It's not focused on any subject in particular, so you can get the most of it by modifying according to the lesson you need to give.

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Problem Solving Presentation Templates

Present the problem-solving processes effectively with our premade problem solving powerpoint templates and google slides themes. crafted to guide you from problem identification to resolution, these free templates breathe life into complex strategies. they feature creative, fully editable infographics, like puzzles and light bulb designs..

• Analytical Thinking: Breaking down a problem into smaller parts to understand its nature.
• Creative Thinking: Thinking outside the box to find unique and effective solutions.
• Decision Making: Choosing the best course of action among different alternatives.
• Team Collaboration: Working together to generate diverse perspectives and solutions.
• Communicate the problem statement clearly to stakeholders.
• Exhibit potential solutions and their implications.
• Rally teams around a unified strategy.
• Track progress and outcomes.

In such scenarios, the design and layout of your presentation matter as much as its content. And this is where Slide Egg steps in!

• Diverse Designs: From representing problem identification, business solutions, problem-solving techniques, and strategies to process steps, our slides have it all.
• Creative Infographics: Our slides are adorned with multicolor infographics like puzzle pieces, human brains, ladders, bulbs, stars, magnifiers, locks, and keys to captivate your audience.
• User-Friendly: Our problem solution slides  offers 100% editable features, allowing you to tailor the content to fit your narrative seamlessly.
• Cost-Efficient: For those on a budget, we provide free problem and solution slides so you can experience the quality of our offerings.

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How To Build A Problem Solving PowerPoint

We're here to help you, what is problem solving presentation templates.

Problem Solving Presentation Templates is a set of pre-designed PowerPoint slides that you can use to present and explain problem-solving strategies. The templates provide visuals and text that you can use to describe the problem-solving process, from identifying the problem to finding a solution.

Where can we use these Problem Solving Slides?

You can use these Problem Solving Slides for corporate meetings, educational classes, team-building events, or workshops. You can also use them to help facilitate brainstorming sessions and critical thinking activities.

How can I make Problem Solving PPT Slides in a presentation?

Start by creating a slide that outlines the problem. This should include the problem statement and a brief description of the context. Including brainstorming, researching, listing potential solutions, analyzing the data, and finally arriving at a solution. Suppose you want to create slides by yourself. Visit Tips and tricks for detailed instructions.

Who can use Problem Solving Presentation Templates?

Anyone can use Problem Solving PPT Templates to present a problem-solving strategy or process visually engagingly. These templates can be used by professionals, educators, students, business owners, and anyone looking to share a problem-solving approach with an audience.

Why do we need Problem Solving Presentation Slides?

Presenting a problem-solving Presentation slide helps illustrate complex concepts and issues. It can also engage an audience, provide visual context and simplify data. Problem-solving slides can convey ideas and solutions effectively and explore different solutions and alternatives.

Where can I find free Problem Solving Presentation Templates?

Many websites offer free Problem Solving Presentation Templates. Slide egg is one of the best PowerPoint providers. Our websites have uniquely designed templates that allow you to share the problem and help to track progress towards a solution.

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Problem Solving, Reasoning and Planning for Depth – FREE CPD PowerPoint for Primary School Maths

Anantha Anilkumar

Maths teaching is tough, and teaching Maths teaching is even tougher. Whether you’re a Maths Lead, a member of SLT or a teacher asked to deliver a CPD session on effective teaching of problem solving, the actual delivery can be a daunting prospect. 

At Third Space Learning we’re not just about providing quality maths interventions for pupils – we’re also about easing the considerable burden on teachers, including CPD. Some of you might already be familiar with the CPD videos on our online Maths Hub; to complement and expand on these, we will be releasing a series of CPD Powerpoints covering a wide variety of maths topics.

More details about upcoming PowerPoints can be found below, but we’ve already released our first CPD PowerPoint for free! Focused on ‘Problem Solving, Reasoning and Planning for Depth’, it’s perfect for covering this difficult topic during a staff meeting or INSET day.

A link to the PowerPoint can be found below, but if you’re looking for a breakdown of what it contains before you download, read on!

Problem Solving, Reasoning and Planning for Depth - CPD PowerPoint

A selection of slides to help improve teacher's understanding of how to teach problem solving and reasoning.

Problem Solving, Reasoning and Planning for Depth – Aims of the PowerPoint

While the overall purpose of this CPD PowerPoint is to improve teachers’ understanding of how to teach problem solving and reasoning, this can be split into several distinct aims:

• Establish a clear definition of what we mean by problem solving and reasoning.
• Outline the importance of problem solving and reasoning and the benefits of both.
• Explore some practical strategies.
• Clarify the principles of how to plan for problem solving and reasoning when approaching maths problems .

The order of these aims also reflects the most effective way to approach the topic; we identify exactly what we mean by the terms involved, why their teaching is important, how to go about teaching them, and lastly how to effectively implement them into your long-term planning.

Problem Solving, Reasoning and Planning for Depth – An Overview

With this order in mind, the slides begin with a series of interactive discussions centered on establishing how staff already approach problem solving, and why it’s important to teach pupils the same skills.

Reference is made to the National Curriculum’s key aims regarding pupils’ fluency with the fundamentals of maths and their ability to reason mathematically to solve problems, with example exam questions from both KS1 and KS2 involving a reasoning element.

This is followed by a more in-depth discussion of what exactly reasoning is, including how it may be interpreted and how skills such as metacognition can further enhance our reasoning abilities. This leads into a discussion of how to involve reasoning and maths problem solving in every lesson, with advice and examples of the kinds of questions that may be used.

From here the PowerPoint shifts to looking at how teachers can plan for deep embedding of problem solving and reasoning in their lessons. Initial focus is on how working together can help children develop problem solving skills, with a particular focus on the wealth of research underpinning this notion.

A wider discussion of how to develop group work in maths follows, with examples of strategies teachers may use. Another discussion considers the ‘curse’ of ‘real-life’ problems, and the importance of providing a range of problems to help pupils develop reasoning skills.

The final section of the CPD PowerPoint looks at how staff might practically plan and implement reasoning activities (as well as what should be avoided). Strategies for how a ‘simple’ problem can be adapted to involve reasoning components are covered, and a final activity involves planning out a reasoning activity (of any length) for use in maths lessons next week.

This was just a brief overview of what the PowerPoint contains – download it now to get to get all 52 slides and the guidance attached to each of them!

CPD PowerPoints Coming Soon

We’ll be releasing several more CPD PowerPoints for our Premium Maths Hub users in the near future. Below you’ll find some short summaries of what they’ll be focusing on.

1. Curriculum Design – Blocked Practice Vs Optimal Spacing 

This is about how to plan a curriculum.  By providing children with opportunities to revisit learning has been found to be better.  If learning is revisited too soon after the original learning they don’t need to work hard to retrieve knowledge that they have stored or processed recently.  (Dunlosky et al., 2013). Spacing can be implemented by dedicating part of a lesson to reviewing, re-exposing students to previously learned information or by using cumulative summative assessments.  

2. Mastery in Primary Mathematics

An overview of what mastery is in primary schools.  We look at research into maths mastery and the 7 points the NCETM paper from Oct 14 ‘Confidence and competence’ discusses.  Why we need mastery (ensuring children don’t rush through the curriculum, plugging gaps, making links etc). Also includes tips for planning mastery-based lessons at both Key Stage 1 and Key Stage 2.

3. Variation Theory

A slightly more technical CPD session. Starts with identifying what variation theory is and how it can be used to encourage reasoning in pupils. Comes with lots of examples to work through with the staff!  

4. Maths Talk and Questioning in Maths

Covers mathematical thinking , variation, scaffolding sentence starters to help pupils structure their ideas and more! Provides ideas of how to support memory of mathematical vocabulary (dingbats, etymology of words), ideas on enquiry and elimination and examples of barrier games.  Also discusses top questioning strategies to use (e.g. key problem solving maths questions as learning objectives, if this is the answer… what is the question?, just one more question).

You might also be interested in:

• KS2 Problem Solving
• KS3 Maths Problem Solving
• Why SSDD Problems Are Such An Effective Tool to Teach Problem Solving At KS3 & KS4

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All you need to know to successfully implement a mastery approach to mathematics in your primary school, at whatever stage of your journey.

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