hsbc case study interview

Get 25% off all test packages.

Get 25% off all test packages!

Click below to get 25% off all test packages.

What To Expect At An HSBC Assessment Center

HSBC is a British multinational bank with global reach.

HSBC currently employs over 85,000 people worldwide to support the operations and growth of the business. As a result, the recruitment process is competitive and candidates will be put through their paces in a rigorous process including interviews and aptitude tests, and ending with the HSBC assessment center.

Whether you’re applying for a role in banking or HR, and for an internship or a full-time job, you’ll be asked to take part in the assessment center (sometimes known as ‘Super Day’), so it’s good to know what to expect and how to best prepare.

Why does HSBC use assessment centers?

The assessment center is your last chance to impress and show HSBC’s hiring managers why you’re the best person for the role.

While previously you’ll have been assessed individually through your resume, aptitude test results and interviews, the assessment center gives employers a chance to see how you work as part of a team, and what role you tend to naturally play in larger groups of people.

The exercises on the day look particularly at presentation skills, teamwork, active listening and general behavior and conduct.

As much as it’s a chance for employers to get to know you, it’s also an opportunity for you to learn more about the team and the role, and ask any final questions you might have.

What skills is HSBC looking for?

what to expect at an hsbc assessment center

Whether you’re applying for an internship or a full-time role, there are certain key skills and qualities HSBC will be looking for, which link back to their organizational values:

We value difference

We succeed together

We take responsibility

We get it done

Therefore, HSBC employees need to show evidence of soft skills including strong interpersonal skills, accountability, teamwork and hard work.

Then there will be skills that are more closely related to the position you’re applying for. This could be numerical reasoning , logical thinking or financial reasoning .

Before attending the assessment center, it’s really important you’re clear on the key skills the HSBC employers will be looking for so you can be sure you’re demonstrating the personal strengths you possess that marry with what they’re looking for.

HSBC assessment center format

The HSBC assessment center is a chance for senior managers at HSBC to assess people in person, and put you through your paces in a variety of different skill areas.

Exercises may vary depending on the role, but typically include the following:

HSBC case study

This is a written exercise that requires you to read through a case study detailing a particular problem or challenge, before preparing a response.

You won’t have long to do the exercise, so you’ll need to read quickly while noting down key bits of information.

When writing your response, make sure you write as legibly as you can and ensure you have time to check your spelling and grammar. Keep an eye on the clock as you’ll be assessed on your ability to complete the task on time.

HSBC group exercise

This exercise primarily looks at teamwork. There’s a fine balance to be found between making sure your ideas are shared and your voice is heard, while not taking over or failing to listen to other members of the team. And this is precisely what the HSBC hiring managers will be looking for.

A few things that might help are: thinking carefully about your points before vocalizing them, building on other people’s arguments, asking probing questions, and sharing your ideas with confidence and as articulately as possible.

HSBC presentation exercise

For this exercise, you’ll be given a case study on which you’ll need to prepare a presentation according to a set criteria.

Presenting skills are crucial in many roles, and this part of the assessment center is an opportunity for hiring managers to assess your confidence, competency and how comfortable you are sharing your ideas and answering questions on a particular subject.

The key competencies you’re being examined on are: communication, the depth of your work, how well you’ve solved the problem, and the planning and organization skills present in your response to brief.

HSBC strengths-based interview(s)

And finally, you’ll also be interviewed again to give the HSBC hiring managers a chance to ask any final questions and ensure they have everything they need to know before making any decisions.

This interview usually focuses on your motivations for applying and your reasons for wanting to work for HSBC. Questions therefore could include things like: ‘Why HSBC?’ and ‘How will your past experience help you do the job?’ .

You should also come prepared with a few of your own questions in case there’s time to ask them at the end.

Tips for passing the HSBC assessment center

1. Present yourself well

That means everything from turning up on time, to ensuring you’re smartly dressed and ready to get stuck into the day’s activities. First impressions really do count, so try to be friendly and professional with everyone you meet, including your fellow applicants.

Preparation is really important if you want to get the most out of the assessment center.

It’s a good idea to read up on HSBC, the role you’re applying for and the wider goals and objectives of the business. You’ll want to ensure you have your own questions prepared should there be time to ask them at the end of your interview.

It also helps to familiarize yourself with each section of the assessment center so you know what you’ll be doing, and the competencies you’ll be assessed against.

3. Be a team player

This involves not speaking over the other attendees, really listening to other people’s ideas and opinions, and asking thoughtful questions where appropriate. It also means being polite and friendly to everyone you meet on the day, whether they’re assessing you or not.

4. Show your enthusiasm

Employers want to be met with people who want to work for them.

Being enthusiastic doesn’t have to mean being over the top. Those who express genuine interest and passion for HSBC through being engaged, asking thoughtful questions and being able to answer why they want to work there will be remembered for all the right reasons.

5. Confidence is key

If you’ve made it to the assessment center, you’ve made it further than most so have confidence in your abilities and your place there.

Of course, these things can be nerve-wracking but try and boost your self-esteem by reflecting on the qualities that make you right for the role, and ensuring they’re evident to the assessors.

Enjoy what you’ve read? Let others know!

Share on whatsapp
Share on linkedin
Share on twitter
Share on facebook
Share via email

By using our website you agree with our Cookie Policy.

8 Tips to Prepare for a HSBC Interview

Preparing for an HSBC interview involves a combination of technical knowledge, interpersonal skills, and understanding of the industry. Here are eight items to focus on:

HSBC Interview Preparation

Remember to tailor your responses to your own experiences and the specific requirements of the position you’re interviewing for at HSBC

1. What Do You Know About Us?

This is a common interview question. The interviewer wants to know if you’ve done some research on your potential employer. Talk about anything factual that comes to mind. Also, make it a habit to know more about your potential employer ahead of the interview in preparation for such common opening questions.

Sample Answer

Sir Thomas Sunderland founded HSBC in 1865. It stands for Hongkok Shanghai Business Corporation and is currently the seventh-largest bank worldwide in terms of assets. With over 48 million customers in 66 countries, HSBC qualifies as one of the largest banking and financial services organizations. It is listed on the London Stock Exchange as the Hong Kong Stock Exchange.

2. Tell Us About Yourself

This is yet another opening question whose answer should always be at your fingertips. The interviewer has given you a chance to sell yourself. Talk about your past and present work experience and include how it would benefit you in the job you are interviewing for. You can also talk about your hobbies, interests and anything that will portray you as valuable.

I am an accountant with seven years of experience. I have worked in several departments, with the recent one being credit and loans. I have vast experience with different accounting software that will benefit me in this job. Being in different teams also means that I can fit well in team settings and deliver in collaborative work. I believe that all the skills I have gathered over time have prepared me for this job.

3. Why Do You Want to Work Of Us?

This is where the interviewer expects you to reveal your intentions. What makes HBSC your first choice? Is there something praiseworthy about the organization that makes you want to be part of them? There are lots of things to talk about when answering such a question. You can touch on the work environment, company culture , policies or chances of advancements. All in all, ensure that whatever you mention convinces the interviewer that you will be a good fit.

I want a career in banking and feel that this is the best place to grow my career and be better at what I do. I have also had the chance to talk to some of your former and current employees, and they all agree that this is the best workplace for anybody who wants to advance. Additionally, I would be proud to work in a company that has been featured in the Times repeatedly. I will use all my skills, expertise and experiences to succeed in this job.

4. Why Should We Hire You?

This is the best chance to sell yourself. Failing to answer this question right may make you lose your chance to represent the company. Reread the job description and identify the critical skills and experience that the employer is looking for. You then need to convince the interviewer that you have all these skills. Ensure that you talk positively about yourself and convince the hiring manager that you deserve the position.

I am a customer service executive with over ten years of experience. I have strong communication skills that will help me efficiently manage inbound and outbound calls and resolve customer queries. I am also a quick learner and can work well under pressure. I can electronically process data and respond to any customer queries touching on banking transactions across the world.

5. Some of Our Positions Have Routine Tasks. What Do You Think about Such?

There are several positions at HSBC that have repetitive tasks. As a taller, you will mostly be doing the same things every day, which can be daunting and demotivating. The interviewer wants to know if you can perform these tasks well every day. You can also talk about past positions where you thrived in routine jobs. Focus on the positive aspects and explain why such tasks are important.

I believe that I handle routine work quite well from my previous experience. I usually stay in the moment and remain focused all through, which allows me to satisfy customer needs. I also maintain high levels of accuracy and timeliness regardless of how repetitive the jobs are. Additionally, I believe that repetitive jobs become easier with time.

6. Do You Believe That Offering Tailored Customer Service is Important? How Would You Prioritize That if Given a Chance?

You should understand that customers have unique financial situations and personalities and therefore, customizing the services you offer makes them feel more valued. This is especially important if you are a personal banker . Show the interviewer that you will be interested in knowing your customers and exercise high levels of empathy when dealing with them.

I understand that customers have unique financial needs and situations and, therefore, a one-fits-all approach can’t work. I would work with every person on their terms and strive to understand them and their needs, which should help me know how to help them achieve their goals. Additionally, I will listen to them and understand their frustrations and make them understand just how much I want to help.

7. Have You Ever Demonstrated That You are Trustworthy?

The interviewer wants to know if you are reliable. Remember, you will be dealing with lots of money and cheques given that this is a banking institution. Give an experience relevant to the position you are interviewing for and convince the interviewer that they can trust you.

I am proud of the fact that everyone can trust me. The main job in my last role was reconciling the banking at the closure of the business. I realized an overage at one point and reported to the management. We collaborated and discovered the discrepancy and coached the team member who was responsible for the mistake. We then made the proper adjustments.

8. Can You Go Above and Beyond for Customers?

The interviewer wants to know if you can offer top-tier service to customers. Can you go the extra mile for one, especially if you were not mandated to? Remember, such exceptional service helps the bank stand out from the competition. Show the interviewer that you saw it important to take the action you undertook and reveal the outcomes.

While working for an online shop, a customer came to inquire about her order, which was late by a few days. I could have simply looked it up and told her that we would be in touch soon. However, I took her contacts and address and assured her that I’d get in touch with the person handling delivery. He tracked the item and shipped it the same day. The customer was delighted. I felt that it was the right thing to do, especially since she was a loyal customer.

9. How Would You Respond to a Client’s Complaint?

Industries such as banking and hospitality value the services extended to their customers since exceptional customer service means more business. How you respond to a customer’s complaint will tell the interviewer if you will be a good fit for the organization. Like the previous question, convince the interviewer that you will be empathetic to the customer’s plight and do everything in your power to make them satisfied.

I believe that customers should always be made to feel valuable. If one comes to the bank with a complaint, I will listen actively and ask questions for clarification. I would then apologize and work on how to help them. Showing empathy allows customers to know just how valuable they are; something that every establishment should strive to do. I wouldn’t also shy from asking for help from the manager or supervisor if I cannot help them.

10. How Has Your Education Prepared You For This Role?

Can you correlate what you learnt in school with the role you are interviewing for? The right answer will tell the interviewer that you have a perfect understanding of what your role entails and how your learning experience has prepared you for it. Talk passionately about what you learnt in school and convince the interviewer that you are proud of your education.

I pursued Bachelor of Commerce, Accounting option, which taught me most of the things I needed to know regarding accounting. I later did different certifications on some of the aspects of this career that have helped me be better at my job. I have also enrolled on a Masters Program in Business Adminisntaryaion, which I also know will come in handy, especially for future roles.

11. Can You Mention Some of Our Products?

This question will tell the interviewer if you have familiarized yourself with the banking institution. Such information can be easily obtained online.

You have a range of products. These are asset management, commodities, investment management, wealth management, private equity, risk management , credit cards, equities trading, insurance, mortgage loans, and mutual funds.

12. Could You Guide Us Through Your Decision Making Process?

You need to understand that HSBC requires its employees to have effective decision-making skills. Convince the interviewer that you can make sound personal and work decisions. Therefore, think through your answer and give a response showing that you won’t struggle with making decisions.

I believe that I am a good decision-maker. Whenever I have to decide on several alternatives, I step back, think hard, weigh the results of each alternative before I decide on the best. I may also involve my team members since I believe that collaborative work leaves little room for mistakes. All in all, I must first determine the results or effects of the decision or every choice of action before I make up my mind. I usually choose the one with the least repercussion or best results.

13. Why are You Leaving Your Present Job?

The interviewer will always want to know why you are quitting your present job. Why doesn’t it appeal to you anymore? Be careful when answering such a question since it usually tells the type of employee you are. Badmouthing your employer or its company’s values shows that you are an ungrateful person. Talk proudly about the job you are quitting and keep your answer as positive as possible.

I enjoyed working with my last employer. The job allowed me to learn a lot about this industry. I also got to work with some of the most renowned bankers. However, after five years, I felt that I needed a different working place with new challenges. I was slowly slipping into a comfort zone, which I wanted to avoid. HSBC will expose me to the challenges I am looking for and let me get better at this job.

14. What Are Your Strengths?

You have definitely come across this question several times in the interviews you have attended. The interviewer wants to know some of your positive skills, attributes and qualities that make you a good choice for the position you are interviewing for. Ensure that you proudly talk about yourself and convince the interviewer that you have what it takes to fit at HSBC. Also, the strengths you mention should relate to the job position you are interviewing for.

I am a good communicator who can pass information easily and help customers out with their queries. I believe that this is important as it ensures the effective relay of information and ideas. I am also customer-focused in everything I do. I usually ensure that every customer I come into contact with walks out of the bank a happy person. Additionally, I am a hard worker who can’t stop at anything before achieving what I have planned. I believe that these strengths will help me deliver in this new job.

15. Have You Ever Had a Conflict with a Team Member? How Did You Handle It?

Teamwork is important in the bank setting. The hiring manager must ensure that you can fit into team settings and get along with other team members. This is a chance to highlight your teamwork and conflict resolution skills.

I once disagreed with my team leader on an approach. He allowed the team to debate and they ended up settling on my suggestion. I later realized that the leader had felt belittled. I approached and talked to him, assuring him that I had no malicious intent and everything I did was for the benefit of the team.

16. Do You Know Our Values?

The interviewer wants to know if you are aware of the fabric that holds this company together. Always strive to find out as much as possible about institutions by visiting their websites.

Yes. I know about your values. You believe in succeeding together, taking responsibility, getting things done and valuing difference, which helps you seek different perspectives. Taking responsibility also means holding yourself accountable.

17. What’s Our Main Purpose?

What does HSBC strive to achieve every day? All this information is found on the company’s website. Therefore, research extensively.

Your primary purpose is to open up a world of opportunities to the customers by using unique expertise, capabilities, perspectives and breadth.

18. Do You Have any Strategies? Do They Match Ours?

You should know this company’s strategies before answering such a question. Make sure that you correlate them afterward.

One of your main strategies is focusing on your strengths. I also tap into my abilities and strengths when dealing with customers and handling different aspects of this job. It helps me deliver.

19. What is Your Greatest Weakness?

We all have our flaws. You should not, therefore, shy away from sharing yours with the interviewer. Mention any of your shortcomings but ensure that it is not critical to the job you are interviewing for.

I usually get impatient at times, especially if people do not meet deadlines. However, I have been improving since I started going for therapy. I believe that I will be more patient once I am through with my sessions.

20. One Of Our Values is Succeeding Together. How Will You Uphold It in the Workplace?

This question is all about teamwork. Are you willing to work together with your teammates to ensure that everyone succeeds? Tell the interviewer.

I will collaborate with every team member to ensure that we succeed. I don’t also mind working together with employees from other departments. Lastly, I will work with every customer and ensure that they get the services they need.

21. What Are The Most Important Qualities That An HSBC Employee Should Possess?

An HSBC employee should possess excellent communication skills, strong analytical and problem-solving abilities, and a customer-centric approach. They should also be able to work well in a team and be adaptable to changing situations.

22. What Is Your Experience With Customer Service, And How Would You Handle A Difficult Customer?

I have extensive experience in customer service, and I believe that the key to handling difficult customers is to remain calm and patient. I would listen carefully to their concerns, empathize with their situation, and work with them to find a mutually beneficial solution.

23. What Is Your Understanding Of The Current Banking Industry Trends, And How Do You Think HSBC Can Stay Ahead Of The Competition?

The banking industry is currently undergoing significant changes, with digital transformation and customer experience being the key focus areas. HSBC can stay ahead of the competition by leveraging technology to provide innovative solutions to customers, investing in employee training and development, and fostering a culture of innovation and collaboration.

24. What Is Your Experience With Data Analysis, And How Would You Use It To Improve HSBC’s Business Operations?

I have extensive experience in data analysis, and I believe that data-driven decision-making is critical to improving business operations. I would use data analysis to identify areas of improvement, optimize processes, and enhance customer experience. I would also use data to monitor key performance indicators and track progress towards organizational goals.

25. What Is Your Experience With Project Management, And How Would You Ensure That Projects Are Completed On Time And Within Budget?

I have extensive experience in project management, and I believe that effective planning, communication, and risk management are key to ensuring that projects are completed on time and within budget. I would work closely with all stakeholders to define project scope, timelines, and budgets, and ensure that everyone is aligned on project goals and objectives. I would also use project management tools and techniques to monitor progress, identify risks, and take corrective action as needed.

These are some of the common interview questions at HSBC. Go through them once more and come up with unique answers based on our suggestions. We wish you all the best in your upcoming interview.

6 Ways To Prepare For A Career Change
Continuing Education for Nurses: A Guide
The Most Attractive Career Choices for High School Students
What To Do If You’re Being Sexually Harassed At Work

most recent

Creditors Clerk Interview Questions and Answers

HSBC Assessment Centre Preparation: Case Study, Interview & Numerical Reasoning Test

Prepare for your assessment centre at hsbc with jobtestprep..

Learn how to shine during HSBC case study and group exercises and interviews.

About the PrepPack™

Most candidates applying for a graduate scheme, a summer internship, or any other graduate or student position at HSBC Holdings are required to participate in an assessment centre . This is the final and most crucial stage of the recruitment process at HSBC as it will determine whether or not you will be offered a job with the company.

This pack was developed by JobTestPrep to provide you with all the preparation materials you need to successfully pass HSBC's assessment centre. It offers immediate online access to comprehensive guides with important insights and tips for the different types of activities you may encounter: a case study or an interview.

To help you better prepare for the HSBC case study, we have also added two complete case study practice tests with recommended solutions and scoring forms to the pack. You can use these scoring forms to evaluate your performance according to the criteria real assessors look for. These practice tests are accompanied by detailed explanations and study guides. Together, these materials offer a comprehensive learning experience. Please note that these case studies are generic and not company-specific.

Looking For Other Finance Tests?

HSBC, CEB, SHL and other trademarks are the property of their respective trademark holders. None of the trademark holders are affiliated with JobTestPrep or this website. Our materials are designed to help you prepare for the types of assessments you will encounter, but they are not identical to them.

20 HSBC Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at HSBC.

HSBC is one of the world’s leading banks, with operations in over 70 countries and territories. If you’re interviewing for a job at HSBC, you can expect to be asked questions about your experience, your skills, and your knowledge of HSBC’s products and services.

To help you prepare for your interview, we’ve compiled a list of sample HSBC interview questions and answers. These questions will give you a good idea of what to expect during your interview and help you show off your skills and knowledge to the HSBC interviewer.

HSBC Interview Process

The interview process at HSBC is long and difficult. It can take weeks or even months to get through all the interviews, and the questions can be very challenging. Overall, the experience is positive, but it can be frustrating at times.

The first step in the process is usually an initial phone screen. This is followed by an in-person interview with a panel of HSBC employees. The panel will ask you questions about your experience and skills. After that, you may be asked to complete a case study. Finally, you will have a final interview with a senior HSBC executive.

Overall, the interview process is time-consuming and challenging. However, it is a good way to assess your skills and experience.

What is your biggest weakness?
Describe a time where you had to prioritize, how did you choose what comes first?
How would you describe your leadership style?
Do you have experience working in an international environment?
Tell me about yourself and why you think you’d be a good fit for this position at HSBC.
Give us an example of a time when you went above and beyond for a customer/client.
What do you know about the banking industry?
Are there any specific areas of finance that interest you?
What are some current trends in the financial market?
Describe your experience with handling money and operating a cash register.
Can you tell me about a time when you were under pressure and how you handled it?
Do you work well on a team?
When was the last time you used analytical skills in problem-solving?
If hired, how would you use social media to promote our products and services?
Have you worked in a fast-paced environment before?
How would you go about improving customer service?
Tell us about a time when you disagreed with a decision made by management.
Provide an example of a time when you had to deal with a difficult customer or situation.
Tell me about a time when you helped someone achieve their goal.

1. Why HSBC?

This question is a great way to show your interest in the company and how you can contribute to its success. When answering this question, it’s important to highlight what attracted you to HSBC and why you think it’s an excellent place to work.

Example: “I chose to apply for a position at HSBC because I was impressed with the company culture. After researching the organization, I found that it has a strong commitment to diversity and inclusion, which is something I’m passionate about. I also learned that HSBC offers competitive salaries and benefits, so I know I would be able to provide for my family while working here. Additionally, I noticed that HSBC values customer service, which is something I pride myself on as a professional.”

2. What is your biggest weakness?

This question is a common one in interviews. Employers ask it to learn more about you as a person and how you might fit into their company culture. They also want to know that you are aware of your weaknesses and actively working on them. When answering this question, be honest but try to focus on a weakness that isn’t too important or relevant to the job.

Example: “My biggest weakness is my attention to detail. I am always very thorough when completing tasks, but sometimes I rush through things without double-checking them. I have been trying to work on this by taking extra time to check my work before submitting it.”

3. Describe a time where you had to prioritize, how did you choose what comes first?

This question is a great way to see how you prioritize your tasks and responsibilities. It can also show the interviewer what kind of skills you have that are important for this role. When answering, it can be helpful to mention two or three things that were most important and why they were more important than other tasks.

Example: “In my previous position as an assistant manager at a restaurant, I had to manage many different tasks at once. One day, we ran out of several ingredients for our dishes, which meant I had to delegate who would go get each ingredient while I prepared the orders. This was one of the first times where I had to prioritize multiple tasks at once, so I made sure to focus on the most urgent tasks first.”

4. How would you describe your leadership style?

This question can help the interviewer determine how you would lead a team of employees at HSBC. Your leadership style is an important part of your overall personality, so it’s important to be honest about what type of leader you are.

Example: “I believe in being a strong and empathetic leader who supports my team members while also holding them accountable for their work. I think that having this balance between support and accountability is essential to helping employees grow and succeed. In my last role, I had a team of five people, including myself, and we all worked together to achieve our goals. We were able to accomplish more than expected because we supported each other and held each other accountable.”

5. Do you have experience working in an international environment?

HSBC is a global financial institution that operates in over 50 countries. The company wants to hire employees who are comfortable working with people from different backgrounds and cultures. Your answer should show the interviewer you have experience working internationally. You can talk about your previous international work experiences or discuss how you would adapt to an international environment.

Example: “I’ve worked for my current employer for five years, but I also spent two years working abroad as a freelancer. My first job was at a small marketing firm where I handled all of their social media accounts. When they started getting more clients, they hired me back on as a full-time employee. However, I still did some freelance work for them while I traveled around Europe.”

6. Tell me about yourself and why you think you’d be a good fit for this position at HSBC.

This question is a great way for employers to get to know you better and see if your personality would fit in with the rest of their team. It’s important that you are honest about yourself, but also highlight any skills or experiences that make you an ideal candidate.

Example: “I’m currently working as a marketing manager at a small startup company, where I’ve been able to use my creativity to develop new campaigns and strategies. My previous experience was in advertising, so I have plenty of knowledge on how to create effective ads and content. I think these skills would be beneficial to HSBC because they’re such a large corporation, and I’d love to help them grow even more.”

7. Give us an example of a time when you went above and beyond for a customer/client.

This question is a great way to show your dedication and willingness to help others. When answering this question, it can be helpful to mention the specific actions you took that helped the customer or client.

Example: “When I was working as an assistant manager at my previous job, one of our customers called in because they were having trouble with their account. They said they had been trying to get through for hours but couldn’t reach anyone. I stayed on the phone with them until we figured out what the problem was and fixed it. The customer was so grateful and told me how much she appreciated my help.”

8. What do you know about the banking industry?

This question is a great way for the interviewer to assess your knowledge of the industry and how you might fit in. You can use this opportunity to show that you have an interest in banking, but also that you are aware of some of the challenges it faces.

Example: “I know that the banking industry has been facing many challenges recently, including new regulations and competition from other financial institutions. I am committed to working hard to ensure that HSBC remains one of the top banks in the world, and I believe my skills and experience make me well-suited to help achieve this goal.”

9. Are there any specific areas of finance that interest you?

This question can help the interviewer determine if your interests align with the job description. It also helps them understand what you might be able to contribute to their company. When answering this question, it’s important to show that you have a passion for finance and are eager to learn more about the specific role.

Example: “I am passionate about accounting and financial analysis. I enjoy learning how businesses operate and finding ways to make them more efficient. I find that understanding the numbers behind a business is an excellent way to predict future trends and ensure the company remains profitable. I would love to work in a position where I could use my skills as an accountant to support the operations of a large corporation.”

10. What are some current trends in the financial market?

This question is a great way to test your knowledge of the financial market and how it’s changing. It also shows that you’re up-to-date with current events in the industry. When answering this question, make sure to mention some trends that are relevant to the position you’re applying for.

Example: “I believe one of the biggest trends right now is the rise of digital currencies. More and more people are using cryptocurrencies like Bitcoin as an alternative to traditional currency. I think this trend will continue to grow over the next few years because of its convenience and security. Another trend I’ve noticed is the growth of online banking. People are becoming increasingly comfortable with managing their finances from home, which has led to many banks offering online services.”

11. Describe your experience with handling money and operating a cash register.

This question is a great way to assess your experience with handling cash and other financial transactions. It also helps the interviewer determine whether you have any prior experience working in a bank or similar setting. When answering this question, be sure to highlight your relevant skills and how they can benefit the company.

Example: “I worked as a barista at a coffee shop for three years while I was in college. During that time, I learned how to operate a cash register and handle large amounts of money. This skill has helped me become more comfortable when handling larger sums of money and performing math calculations quickly.”

12. Can you tell me about a time when you were under pressure and how you handled it?

This question is a great way to assess your problem-solving skills and ability to stay calm under pressure. When answering this question, it can be helpful to think of a time when you were faced with an unexpected challenge at work and how you overcame that challenge.

Example: “At my previous job, I was working on a project where we had to meet a tight deadline. The team was making good progress until one day the computer system went down for several hours. This meant that all our work was lost and we had to start from scratch. While everyone else got frustrated, I took charge and helped them get back to work as quickly as possible so we could still make the deadline.”

13. Do you work well on a team?

Teamwork is an important skill for employees at HSBC. The company values collaboration and cooperation among its staff members, so hiring managers may ask this question to see if you have experience working in a team setting. In your answer, try to explain how you contribute to the success of a group. Share examples of how you worked with others on projects or tasks in previous roles.

Example: “I’ve always enjoyed collaborating with my colleagues. I find that it’s more efficient to work together than alone when trying to solve problems or complete assignments. At my last job, I was part of a small marketing team where we all had different responsibilities. For example, one colleague would create content while another would design it. We each provided feedback and support to one another as needed.”

14. When was the last time you used analytical skills in problem-solving?

This question is a great way to assess your analytical skills and how you apply them in the workplace. When answering this question, it can be helpful to provide an example of when you used your analytical skills to solve a problem at work or school.

Example: “In my last role as a customer service representative for a software company, I was tasked with helping customers who were having issues using our product. One day, I received a call from a customer who said they couldn’t access any of the features on their account. After asking some questions about what operating system they were using, I determined that they had installed the wrong version of the software. Using my analytical skills, I was able to troubleshoot the issue and help the customer get back up and running.”

15. If hired, how would you use social media to promote our products and services?

Social media is a popular way to connect with customers and promote products. The interviewer wants to know how you would use social media to benefit the company. Use examples from your past experience that show you can create engaging content for social media platforms.

Example: “I have used social media in my previous role as an account manager at a marketing agency. I created campaigns for several brands, including HSBC. In one campaign, I helped increase engagement on our brand’s Instagram page by 50% through creating relevant content that was visually appealing. I also increased followers by 10%. I plan to do the same thing if hired here.”

16. Have you worked in a fast-paced environment before?

This question can help the interviewer determine if you are a good fit for their company. They want to know that you have experience working in a fast-paced environment and how you handled it. Use your answer to highlight your ability to work quickly while still maintaining quality results.

Example: “I’ve worked in a fast-paced environment before, but I prefer to work at my own pace. In my last role, we had to meet certain deadlines each day, which forced me to work faster than usual. However, I was able to adapt to this change and learned how to work more efficiently so I could complete tasks on time. This helped me develop new skills that I can use in future roles.”

17. How would you go about improving customer service?

Customer service is an important aspect of working in retail. Employers ask this question to see if you have any ideas for improving the customer experience at their company. Use your answer to highlight a few ways that you would improve customer service and show how these methods helped you achieve success in previous roles.

Example: “I believe one way to improve customer service is by making sure all employees are knowledgeable about the products they’re selling. I’ve worked in several retail stores where we had monthly training sessions on new products or services. These trainings allowed us to learn more about our products, which made it easier to help customers who were looking for specific items. Another way I would improve customer service is by implementing a rewards program. This system encourages positive behavior among employees and makes customers feel appreciated.”

18. Tell us about a time when you disagreed with a decision made by management.

This question can help an interviewer determine how you handle disagreements and whether you’re willing to voice your opinion. It’s important to show that you can disagree respectfully, but also support the company’s decisions when appropriate.

Example: “In my last role as a customer service representative, I disagreed with management about our call-time policy. Management wanted us to answer calls within 30 seconds or less, which was difficult because of the high volume of calls we received. I voiced my concerns to management, who agreed to change the policy to 60 seconds. This helped me provide better customer service while still meeting the needs of the company.”

19. Provide an example of a time when you had to deal with a difficult customer or situation.

This question can help the interviewer determine how you handle conflict and whether you have experience working with customers. Use examples from your previous work or school experiences to highlight your communication skills, problem-solving abilities and ability to remain calm under pressure.

Example: “In my last job as a customer service representative, I had a customer who was upset because they didn’t receive their order on time. They were very rude when speaking to me, but I remained calm and explained that we would be happy to resend the package at no additional cost. The customer agreed and calmed down after hearing this news. I also offered to give them a discount code for their next purchase.”

20. Tell me about a time when you helped someone achieve their goal.

This question can help the interviewer get to know you better and understand how you might fit into their organization. It also helps them see if your skills could be beneficial for helping others at work.

Example: “When I was working as a manager, one of my employees came to me with an idea for a new product that would help customers save money on their bills. He had been working on it for some time but wasn’t sure what to do next. I helped him develop his idea further by asking questions about why he thought this product would be useful and how we could make it more appealing to our target audience. We eventually presented the idea to upper management, who decided to move forward with production.”

20 AmerisourceBergen Interview Questions and Answers

20 safeway interview questions and answers, you may also be interested in..., 20 keller williams realty interview questions and answers, 20 state of arizona interview questions and answers, 25 gallery assistant interview questions and answers, 25 technical account manager interview questions and answers.

Frequently Asked Questions

Hsbc graduate scheme interview questions.

Updated May 13, 2024

All products and services featured are independently selected by WikiJob. When you register or purchase through links on this page, we may earn a commission.

Approximately 250 graduate trainees are hired by HSBC each year, from about 15,000 applicants.

Interviews and assessment day s take place from January to March at the company's Canada Square assessment centre in London and Bricket Wood centre in Hertfordshire.

HSBC Interview/Assessment Process

The interview process for HSBC is as follows:

Online application/candidate questionnaire
Online numerical reasoning aptitude tests
Assessment day (including case study )

Online Application

The HSBC online application will ask you to provide basic personal information such as: Name, Address, Contact Telephone Number and University Qualification. You will also be asked to upload your CV.

Make sure that your CV details the following:

All your work experience to date (voluntary, internships, part-time work)
Positions of responsibility
Extra-curricular activities
Academic details
Scholarships or other awards.

Candidate Questionnaire

The candidate questionnaire is used to assess your abilities in terms of key competencies . These are skills or particular personality traits that HSBC recruiters think are important for employees to possess, in order to do the particular job you have applied for.

Online Numerical and Verbal Reasoning Aptitude Tests

After successfully completing your online application, you will participate in the HSBC online immersive assessment. This assessment involves analyzing written as well as numerical data, along with situational judgment questions that ask how you would react in particular work situations.

These aptitude tests each take about 20 minutes to complete. You are allowed to take the tests at any point within a five-day time frame and because they're online, you'll be able to take them at a time and in a place that's convenient for you.

The tests are provided by SHL and you will be given the chance to take practice papers before you start the real thing.

If you successfully complete the online immersive assessment, you will move on to Job Simulation, an online assessment with questions related to the business area you are specifically interested in. This will involve analyzing numerical data, as well as writing and verbally recording answers.

Practice HSBC Assessment with JobTestPrep

If you are successful at the online testing stage, you will be asked to choose a date and time for an interview. This may be face to face, or you may be given a telephone interview .

Before the interview, you should re-read your CV, application and remind yourself of the particular graduate programme you have applied for. You should also further research the firm and think about why you want to work there. You should also be prepared to talk about your skills, hobbies and interests, and about yourself more generally.

First-round interviews are competency-based .

You will be asked to talk about specific examples of when you've used your skills and experience, your leadership skills, and your ability to work with others ( teamwork ).

Telephone Interview

The HSBC telephone interview is a highly structured competency-based interview .

You will be asked competency-based questions such as:

Give me an example of a time when you were involved in a teams in the past? How were you involved?
Give me an example of a time when you have had to lead a team. How did you manage this team successfully?
Tell me about your experiences dealing with customers and clients. How did you behave towards their demands?
Tell me about your decision-making process. How do you make decisions? Who do you turn to when making decisions?

You will need to give specific examples of experiences from your life, to answer these competency questions.

Your interviewer will feed on your answers and may often ask you to explain specific details in further detail.

Your interviewer will have a strict time limit to keep to. If they feel the example you're giving them isn't providing them with the information they're looking for, they may interrupt and ask for another one.

Equally, they may feel you've given plenty of evidence, and move you on to the next question. Don't be offended if you get cut off during a response, just move on.

You will only be asked competency-based questions during this interview. You won't be asked questions like "why do you want to work for HSBC".

If you need to prepare for a number of different employment tests and want to outsmart the competition, choose a Premium Membership from JobTestPrep . You will get access to three PrepPacks of your choice, from a database that covers all the major test providers and employers and tailored profession packs.

Get a Premium Package Now

Face-To-Face Interview

Wherever possible, your interviewer will be a line manager from your chosen business area. Face-to-face interviews are structured and competency-based .

You will be asked to talk about specific examples of when you've used your skills and experience to demonstrate particular capabilities that your interviewer is looking for candidates to possess.

Assessment Day

The HSBC assessment centre comprises a case study and other exercises that give you the chance to display your skills and capabilities.

You'll also have an opportunity to find out more about HSBC, the work you will be doing and the division you have applied for.

Most of the activities you will be involved in during the assessment day are simulated scenarios.

For example, you will be asked to imagine being in a meeting with your new managers (your assessors) in which you need to make an important strategic decision.

You'll also take part in a simulated customer or internal colleague meeting, where your assessor will play the role of a customer/colleague.

The assessment day will begin early (8:30 a.m. to 9:00 a.m.) and once you have met with your assessors/recruiters you will be asked to fill out some paperwork.

You will then be taken to a meeting room for tea/coffee, biscuits and a welcome talk from a member of the HR team, with an opportunity to ask questions at the end.

Group Exercise

Candidates are separated into teams of four and will be allowed to ask two questions as a group, about a pack of cards which has one or more cards missing from the deck.

Your group must then work out which card is missing from the answers you've received, following a further five minutes of discussion time. You will then have a 15-minute break before then next activity.

After the break you will once again form groups of four and be asked to make something that resembles what you (your group) thinks of HSBC, using a box and a collection of art materials: pipe cleaners, paper clips, paper, card, etc.

This test will last for one and a half hours. You assessors will be watching your progress. Furthermore, the finished product your team produces is not important. Assessors will be more interested in how you debate, how your group forms decisions, who takes leadership and whose ideas are used, than the finished product.

Once this task has been completed your group will be asked to present the product and design. This will be followed by questions from your interviewers and the other candidate teams.

This completes the morning half of the assessment. You will then have an opportunity to take a break and lunch will be provided.

Take this time to talk to other candidates and if possible, talk to graduate trainees already working at HSBC.

You will learn more from current trainees than from anyone else regarding what you will be doing once you have received an offer, and what it’s really like to work for HSBC.

Once the afternoon assessment session begins, the candidates will be split into two groups. Half will then be given one-to-one interviews, while the other half gives individual presentations. Presentations will be on a subject you will be told to plan for before the assessment day. The subject is often your greatest achievement of the last 12 months .

After this, the two groups will switch and a final Q&A session will follow, where candidates may ask anything about the company, recruitment process or training process at HSBC. The day is generally relaxed, and your interviewers and assessors will be friendly. They will not be trying to catch you out.

Remember that the subject of presentations is not as important as your presentation skills. Your greatest achievement of the last 12 months does not actually have to be an amazing achievement itself, but you do need to present with confidence, intelligence and personality, and be able to answer questions as required.

During group exercises make sure you keep to time limits. Working within deadlines is a very important skill for employees to possess, and something HSBC recruiters will no doubt be looking out for.

Remember to maintain your enthusiasm throughout the whole day. Interviewers will be looking for candidates who can work hard at all times, not just in the morning, or during an exercise that may be particularly enjoyable.

You do not need any specific technical banking knowledge to be successful at this stage (or any stage) of the assessment process.

Why should I join HSBC?

HSBC has more than 220,000 full-time equivalent staff in 64 countries and territories and is a well-known global financial institution – which is just one of the reasons that you should join HSBC.

With a culture that celebrates differences and values that strive for learning and collaboration, HSBC is a destination for graduates and experienced professionals who want to get further in a banking or financial career.

Alongside a competitive salary and benefits that include support for families, private healthcare, and an understanding of the benefits of hybrid working, HSBC also offers a world-class HQ in Canary Wharf in London.

Roles are available in retail, private, commercial and investment banking, but also in support roles like audit, compliance, risk management, legal, human resources, legal and technology – and with a drive for learning together thanks to more than 20,000 online courses on the HSBC University site, it is the perfect launchpad for a school or college leaver looking for a student or graduate program.

What is the hiring process at HSBC?

The basic hiring process at HSBC is broadly like other financial roles, but there are some differences depending on the role you have applied for. The steps in the application process could include:

Online application
Candidate questionnaire
Online tests – The exact tests that you will need to complete will match with the requirements of the role you have applied for. You are very likely to take an immersive test that includes situational judgement a, verbal reasoning , and numerical reasoning . This is sometimes followed by a job simulation assessment.
Interview – These can take place either over the telephone or face-to-face. The questions are competency-based.
Assessment day – You can expect to take part in group exercises, further interviews and you are likely to be asked to complete an individual presentation on a topic that you will be given beforehand.

What type of questions are asked in the HSBC interview?

The HSBC interview , whether you are taking a face-to-face interview or answering questions over the telephone, has the same type of content – competency-based questions.

You can expect to be asked about examples from your past experience that demonstrate when you have worked as a team or taken the lead.

Preparation is key here, look for the key competencies and skills that are listed in the job description and you will know what abilities you will have to demonstrate through appropriate examples.

How can I prepare for the HSBC Interview?

To prepare for the HSBC interview , you need to make sure that you know what to expect – and it is slightly simpler because in the interview the only type of questions you will be asked are competency-based.

Competency questions are designed to draw out your aptitudes and skills through examples from your past experience, whether at work or in your personal life.

To help you prepare the right examples, you can look for clues about what the recruitment team will be looking for in a candidate for the role in the job description.

You can also use general research about HSBC as a business to help you phrase your examples.

On the HSBC website, you will be able to find information like the business purpose and values, which you can use to think of other examples that show your values match the business values, which according to the HSBC website include:

We value difference
We succeed together
We take responsibility
We get it done

What is the next stage after HSBC's online assessment?

If your online application form matches the requirements of the role you have applied for, you will be invited to complete a series of online assessments .

The exact assessments will depend on the abilities and skills needed for the role you have applied for, but they usually be an immersive test that combines numerical and verbal reasoning assessments with situational judgment tests and a job simulation.

If you are successful in the online assessments, the recruitment team will be in touch to arrange a suitable time and date for an interview.

The interview, whether in person or over the phone, will have competency-based questions that require examples of your abilities from your past experiences in work or your personal life.

The interview is usually the penultimate stage of the process, followed by the assessment day .

How much time does it take to proceed to the interview after the HSBC tests?

The length of time that it takes to get from the online tests to the interview at HSBC depends on several factors.

Some roles will have more applicants to get through than others, and the workload of the recruitment team might mean that it takes longer to get to the interview stage.

You will be kept informed through the entire process via the email address that you supplied in your initial application, so make sure you check this regularly (including your junk mail) so you don’t miss any important updates.

How much time does HSBC take to give feedback on an interview?

The recruitment team will keep you up to date on the status of your application via email, using the email address you gave them in your application form.

In most cases, you will receive some form of feedback within a couple of weeks, but patience is the key word as it can take several weeks or even months for some roles, such as the graduate program.

When can I try to apply for the second interview at HSBC if the first attempt was not successful?

You can reapply for any role at HSBC if you are unsuccessful, but for any student or graduate positions like internships, you will have to wait until the next recruitment cycle which happens once a year.

HSBC is happy for unsuccessful applicants to try again, or to go for a different position, but look at your feedback to see where your application might have failed and be sure to work on those skills before you apply so you have a better chance for success.

Why do you want to work at HSBC?

The question “Why do you want to work at HSBC ?” is sometimes used in the application process to assess your motivation for applying, but the answer can sometimes go much deeper.

On a superficial level, getting hired by a leading global financial institution is a string in the bow of anyone looking for a career in finance – and while that is a great answer, you might want to think a bit more about what it means to you as a person.

The question should make you think about why you chose that role in particular – do you want that as your forever career, or is it the starting point of a development journey? Did you choose HSBC because you are interested in a particular part of the business? Did you choose this role because of the qualification you could achieve as part of the company?

Try and link your answer to things that you know about the role, about HSBC, and about the wider financial industry – and show that you are thinking about your future and development in accordance with what the business is planning for its future.

How do you get a job at HSBC?

Getting a job at HSBC means getting through a thorough application process that has several steps – but it all starts with a job search online.

All the available jobs at HSBC can be found on their dedicated career site and that is where you will find all the necessary qualifications and experience that you need to apply.

Once your application has been received, the recruitment team will review it. If you meet the minimum criteria, you will be invited to take some online aptitude assessments.

The next stage, if you pass the tests, is the interview. This might be via the telephone, or face to face at an office.

In some cases, particularly graduate placements, the final stage is an assessment day which includes group exercises, individual presentations, and interviews.

The process can take several months, but you will be kept in the loop about the status of your application via email so you know what to expect and when.

Can you work from home at HSBC?

HSBC understands the value of flexible working, and according to the website, encourages hybrid working where possible.

About 70% of roles at HSBC offer some combination of working from home and working in the office, which the company describes as 'hybrid working'.

How long does the HSBC recruitment process take?

It is difficult to define how long the HSBC recruitment process takes because there are a lot of stages and moving parts – and for some job postings there can be hundreds of applicants.

Reports from other applicants have suggested that from initial application to job offer can take anywhere from 30 days to several months.

When you move through the process, you will be kept informed about your application status via email and given appropriate updates, including when you can expect to get feedback throughout the process.

You might also be interested in these other Wikijob articles:

Tips on How to Prepare for a Job Interview in May 2024

Or explore the Interview Advice / Company Interview Questions sections.

Guidelines to Write Experiences
Write Interview Experience
Write Work Experience
Write Admission Experience
Write Campus Experience
Write Engineering Experience
Write Coaching Experience
Write Professional Degree Experience
Write Govt. Exam Experiences

HSBC Interview Experience | On-Campus 2021(Virtual)

HSBC Interview Experience | On-Campus (Virtual)
Virtusa Interview Experience (On-Campus) 2021
HSBC Interview Experience | On-Campus 2021
HSBC Interview Experience (On-Campus) 2023
HSBC Interview Experience for TSE | On-Campus 2021
HSBC interview Experience | Set 2 (On-Campus)
HSBC Interview Experience 1 (On campus)
Virtusa Interview Experience (On-Campus)
HSBC Interview Experience for TSE | Off-Campus 2021
HSBC Interview Experience For TSE (On-Campus) 2024
HCL Interview Experience (On-Campus) 2023
HSBC Interview Experience (On-Campus)
HSBC Interview Experience (On Campus)
Barclays Interview Experience | On-Campus 2020 (Virtual)
TIAA Interview Experience | On-Campus 2020

HSBC visited our college for campus hiring.

CGPA : 6.82+
Branches allowed : all UG
Profile : Trainee Software Engineer

Round 1 (Online Aptitude and Coding Assessment): The test had the aptitude and coding sections. Aptitude was categorized into 3 sections namely verbal ability, logical reasoning, and technical MCQs. Technical MCQs covered questions on topics like data structures, OS, DBMS, code snippets, and a few on CI/CD and cloud.

The coding section consisted of 2 questions :

One easy level question related to cards.
Reorder an array according to given indexes

Around 154 students were shortlisted for the next round.

Round 2 (Online HSBC Values Assessment): This was a behavioral round consisting of MCQs to judge our abilities and how well we map with the values of the company. Most of the questions were situation based. Even though this was an elimination round, all students were shortlisted for virtual interviews.

Round 3 (Technical Interview Round): The virtual technical interview of HSBC was a bit different from the normal interviews we have seen till now. After the basic introduction, the interviewer asked the interviewee to tell which topics he/she should ask questions from. The ball was completely in our court. Whatever we respond to, the next question will be related to it. (You can completely take account of your responses and turn the interview in your favor.)

Since the call was on Zoom, students were asked to share their screens and display their projects from GitHub. Then a brief discussion on the technology used in the project. Also, if someone mentions their interest in competitive coding, they had to open their profiles from either hackerrank , geeksforgeeks, or any other platform where they code. They checked how regular we are in coding etc.

Some students who mentioned JavaScript in their resume were thoroughly asked questions on it plus made them code with screen share.

Tips: Make sure you know everything you have mentioned in your resume with a backup of it on Github. Anything you mention on the resume will be asked.

Round 4 (HR Round):

Tell me something about yourself.
Where do you see yourself in the next 3 years?
Little discussions on family background.
How will you be an asset to HSBC?

33 students were selected at the end.

Tips: Be confident and reading about the company beforehand will turn out to be beneficial. The resume can make or break your chances, so prepare your resume wisely.

Please Login to comment...

Improve your Coding Skills with Practice

What kind of Experience do you want to share?

philippines

Case studies: FedEx and HSBC's revamped performance management approaches

main#clickShareSocial">email
main#clickShareSocial">telegram
main#clickShareSocial">whatsapp
main#clickShareSocial">wechat
main#clickShareSocial">pinterest
main#clickShareSocial">line
main#clickShareSocial">snapchat
main#clickShareSocial">reddit

Eric Tan, Managing Director, FedEx Singapore, and Vishesh Dimri, Lead - HR Consulting, HSBC, both place importance on trust, honesty, transparency, and ownership in their approaches, as we find out in these interviews.

Fedex singapore’s new management system drives trust & transparency.

Eric Tan, Managing Director, FedEx Singapore, shares insights into this performance review approach — from its inception, to what it entails, along with what employers could consider in the intended shift to such a model.

Delivery service provider FedEx Singapore (FedEx) is a keen advocate of a culture of continued engagement and transparency at its workplace, one where open communication and trust thrive amongst its over 1,000 employees.

This is done through a series of engagement initiatives such as its ‘Open Door Policy’ and ‘Survey Feedback Action’ (SFA), says Eric Tan, Managing Director, FedEx Singapore (pictured above, left) . “This allows our employees to understand the big picture and the part they play in the success of the organisation. FedEx lives up to our corporate philosophy of ‘people-service-profit’: By taking care of our people, they will provide outstanding service for our customers, which enables business growth, and we reinvest this revenue back into our people. All programmes and policies, at every organisational level, synchronise with this philosophy,” he affirms.

One way the company has been driving this is through a change in its performance management system — from a conventional performance appraisal system that utilised a comparative 10-point rating scale leveraging the bell curve methodology, to an enhanced performance review structure, which focuses on the work that employees accomplish (goals), and how it is accomplished (competencies).

Tan explains: “As a ‘people’ company, FedEx strives to continuously improve its performance management processes to drive individual, team, and organisational performance. To achieve this, we assume a holistic approach towards performance management and the employee experience. With a continuous improvement mindset, FedEx across Asia Pacific proactively anticipates process and technological enhancements so as to enable us to successfully transition into a new performance management process.

"These are all part of our concerted efforts to sustain a workplace culture where our people stand at the centre of our corporate philosophy."

What this enhanced performance review structure entails

According to Tan, this enhanced structure is designed to provide an in-depth understanding of what success looks like for the employee. It adopts an absolute rating scale to evaluate employee performance, based on the ratings of “Exceeded Expectations”, “Met Expectations”, and “Did Not Meet Expectations”.

Competencies refer to observable behaviours that an employee exhibits in their role when applying their knowledge, skills and abilities. To ensure these competencies are applicable to employees’ job roles, varying competency models for frontline employees, professionals and managers have been built for their individual application. To illustrate:

Frontline employees are customer-centric and team-focused. Hence, the focus for them is to adapt to changes and communicate well to both internal and external customers.
For professionals, having a business thinking mindset is imperative, so they need to build on their analytical skills and make timely decisions and recommendations.
As for managers, it is critical for them to be equipped with the ability to lead, influence, inspire, and serve, as well as to cultivate exceptional team performance while ensuring their team members are valued and empowered in their day-to-day responsibilities.

No doubt, this change involved several key considerations, with the most impactful one being to instil a growth mindset that encourages employees to focus on future performance as opposed to reflecting on past performance.

It also came with its own set of challenges, with the main one being to manage this change as well as facilitate it. To address this, the HR team developed a collective approach to help prepare and support all employees through the transformation, ensuring a seamless process from start to end.

The employees responded “very well”, as a result. Tan notes: "We focused on employee engagement and concentrated our efforts on fostering genuine commitment between the manager and employee as we recognise the value in supporting our employees in their learning journeys as they develop and grow professionally. We believe this will, in turn, result in higher levels of productivity by our team members."

Overall, this new system goes hand-in-hand both with FedEx’s rewards framework, and career development framework. Tan highlights: “Building a performance-based work culture not only serves to boost employee morale, productivity, and performance, but also prepares the company for strategic workforce planning. It is especially pivotal for us as industry leaders to look at a blend of individual and organisational components to instil a growth culture for our people to be successful.

"Every employee is given the chance to pursue their dream in FedEx, and support is always readily available to help maximise their potential, through training and development platforms accessible to all."

Words of advice

Like Tan and his team, more leaders are shifting away from “quantitative” rating scales, to a more “qualitative” approach to appraisals. Yet, there are still leaders who prefer the former approach. And as Tan points out, there is no perfect structure to follow, as every approach comes with its unique pros and cons.

Thus, he says, it is more important to look at the direction the organisation is headed and adapt a model that works best for both the employees and the organisation at each stage. "The goal is to move all stakeholders, including employees, in a concerted manner toward our collective goal that serves people growth and business profitability."

At FedEx, this also means that apart from working closely with key stakeholders including but not limited to HR and senior management teams, the management is well supported in performance, development, and management skillsets through avid training programmes.

This encompasses effecting a mindset change by shifting from system-related work to providing resources and tools, to empower managers to conduct effective and meaningful performance & development conversations, build manager-employee relationships, and consistently engage their team members by leveraging coaching and feedback skillsets.

Reflecting on the company’s experience, Tan shares his words of encouragement for employers intending to improve their own performance management processes. "Performance is an ongoing journey, and we need to recognise the importance of continuously looking at improving the overarching employee experience by encouraging ongoing learning and communication rigorously and regularly. In any scenario – whether personal or professional – one should not stop learning, developing and upskilling to make the most of their talents and grow on the right trajectory, thereby bringing value to their teams and peers.

"Human performance is the function of many influences: accountability, feedback, motivation, skills and knowledge, rewards and recognition. These influences are interdependent and ultimately result in the desired performance."

HSBC drives manager-employee ownership of performance & development

Vishesh Dimri, Lead - HR Consulting, HSBC, shares how a focus on digital enablement, process effectiveness, and people manager capabilities helps drive open and honest conversations during feedback, foster stronger relationships, and more.

Banking and financial services firm HSBC focuses on three key pillars in driving the new way of work — digital enablement, process effectiveness, and people manager capabilities.

These pillars are what help ensure a holistic approach towards performance management and enablement for both its employees and managers, Vishesh Dimri, Lead - HR Consulting, HSBC (pictured above, right) shares.

First, as part of digital enablement, HSBC has in place an HR mobile application that allows an "easy and simple" adoption of everyday performance on a real-time basis, where employees and managers are able to capture achievements and share regular, two-way feedback via the use of technology. More than an app, it is "a demonstration of flexible and remote working, without compromising on outcomes or comfort", Dimri highlights.

With this app, employees are able to access an HR to-do list, their everyday performance & development plans, online learning resources (Learning On-the-Go), manage personal and employment information, as well as view real-time people manager dashboards, HSBC connections, and the organisation chart.

Additionally, managers are empowered to handle key approvals on-the-go, as well as manage the personal and job details for direct functional reports.

Next, process effectiveness involves the use of everyday performance principles including goal setting and regular check-ins to facilitate the achievement of career aspirations as well as maintain productivity.

"It fosters stronger relationships between managers and colleagues. Managers can support their team members in the right ways and, at the right times, towards a meaningful year-end assessment," Dimri explains.

Finally, the third pillar of people manager capability is enhanced through constant engagement, coaching, and providing content support such as training and briefings, support resources, and guides.

One of the key elements of HSBC's year-end assessment is the 'Fairness Review', which has in place the following governance processes to ensure it remains unbiased:

seeking risk stewards’ inputs relating to non-financial performance,
senior management reporting,
audit checks, and
evidence of all Fairness Review meeting discussions.

Dimri and his team also make it a point to support people managers in carrying out these reviews, through scenarios-based, bite-sized videos available via e-learning; briefing sessions; by refining the HSBC values to align with its behaviour rating scale to reflect the focus on Fairness Review, as well as via a continuous feedback tool.

Elaborating on this tool, Dimri shares that the feedback functionality enables employees to give, request and receive feedback. This can be done on a continuous basis — for example, when an employee has completed a key meeting or project milestone — or he/she can request feedback on a specific activity.

"We believe that by receiving feedback from their people manager, team members or colleagues can help each employee to better understand how he/she is progressing against his/her goals and what he/she may need to do differently to be successful in the future."

The process also helps to present evidence of employees' performance & development outcomes for their year-end assessment, wherein f eedback employees receive can flow into their year-end review forms.

"With this tool, feedback can be requested and sent to multiple colleagues at the same time across a wider network. This supports teamwork, collaboration, and agile ways of working," Dimri notes.

Top tips for employers

Having benefitted from this revised performance management process, the leader shares his learnings and words of advice to employers looking to improve their own processes in this area.

First, he shares, managers must focus on everyday performance & development by having simple conversations throughout the year supporting performance, development, and wellbeing.

"A two-way open and honest conversation is the key to successful performance management, developing trusting relationships, and supporting career aspirations."

Next, he notes the importance of recognition in driving successful performance management. "Recognising our people not only for a job well done, but also for effort and even for taking up a challenging or difficult task. In HSBC Singapore, we have 'At Our Best Recognition', an online tool for employees to celebrate colleagues who bring HSBC values to life. The programme helps to promote a better understanding of values in everyday practice and enables a consistent and equal way of recognising people globally."

Last, he also adds that having enabling tools to help support the performance & development conversation is critical. At HSBC Singapore, this involves a continuous performance tool that helps employees to stay connected with their manager and colleagues, anytime, and anywhere, playing an even more critical role with the "majority of the workforce working from home.

This tool lets employees take ownership by:

Creating and tracking key activities, including regular conversations with managers, at their convenience; and sharing daily key activities with managers and documenting progress.
Facilitating regular feedback such as conversations that can be initiated by the employee, manager, or colleague to request, give, or receive feedback to recognise positive performance and behaviour or support future improvements.
Raising a topic for discussion — for example: discuss the strengths & development plan and focus on wellbeing development.
Capturing achievements — celebrate success and share experiences.

4 key steps to implement a performance management strategy that supports your business objectives

From the Human Capital Implementation Toolkit , we share a snapshot on how employers can work towards a performance management strategy that cultivates the right environment that connects employees with the organisation and motivates them to excel.

Step 1: Set a strategic performance management philosophy

HR plays a strategic role in ensuring that company goals can be met through Human Capital programmes.

Establish strategic organisational goals with senior leadership, detailing the key thrusts, KPIs and targets needed in the short, medium and long term to support their vision.

Step 2: Cascade and communicate goals

Provide a clear line of sight to create a more engaged and motivated workforce.

Cascade corporate goals through business units down to individual employees, enabling them to understand how their actions influence the success of the organisation.
Communicate strategic objectives and how each performance measure supports those objectives.
Develop training/development plans for employees to achieve the capabilities to reach these goals.

Step 3: Manage performance

Supporting managers as the main link between employee performance and business outcomes.

Differentiate rewards

Cultivate a strong pay-for-performance culture.
Communicate the wage structure so employees understand how it impacts them and how to change their behaviours.
Design discretionary monetary or non-monetary recognition schemes.

Empower managers

Empower managers to recognise and reward beyond targets and goals.

Reinforce desired behaviours

Address the past year’s performance gaps and set new goals for the next year.
Reinforce desired behaviours by recognising, rewarding and cultivating them. Identify role models within the organisation to be champions of certain desired behaviours.

Step 4: Evaluate and reward performance

Managers’ ability to evaluate and reward performance, and optimise touchpoints for growth and learning will be key to the success of this step.

Track performance

Track performance against targets and schedule periodic performance reviews.
Seek timely and multiple sources of performance feedback, e.g., managers, peers, customers, etc. to provide a fair and holistic assessment.

Equip and train managers to

Drive and evaluate performance.
Coach poor performers.
Conduct performance conversations.

Conduct performance conversations regularly at meaningful points

These allow managers to manage employee expectations, identify performance gaps, address performance concerns, discuss future growth plans, and enable employees to voice their opinions.

While systems and practices are essential, a key differentiator for an effective performance management practice is the alignment between culture, values and systems. This involves establishing an organisational culture that provides steadfast support to employees in their personal learning and development that views every touchpoint as a growth opportunity.

The performance management process should not be solely centred on employees’ past contributions but perform as future-focused stay conversations that support and engage employees in ways to grow, learn and improve.

FedEx Singapore and HSBC are Human Capital Partners in the Human Capital Partnership Programme .

The Human Capital Partnership (HCP) Programme is a tripartite initiative that brings together a community of exemplary employers in Singapore who have progressive employment practices in their organisations and are committed to developing their human capital.

Photos: Provided (L-R Eric Tan, MD, FedEx Singapore, and Vishesh Dimri, Lead - HR Consulting, HSBC)

Follow us on Telegram and on Instagram @humanresourcesonline for all the latest HR and manpower news from around the region!

Case Interview Study Samples

Share This: Share Case Interview Study Samples on Facebook Share Case Interview Study Samples on LinkedIn Share Case Interview Study Samples on X

These case studies represent cases across firm styles (McKinsey, Bain, BCG, Deloitte, & more), including interviewer-led and interviewee-led (candidate-led) cases. The video examples demonstrate the nuances of the virtual case interview and include feedback from an MBB coach. The sessions feature consultants or consulting candidates.

Office of Career Strategy

Visiting yale.

Español – América Latina
Português – Brasil

HSBC: Driving breakthrough compute capacity and speed with Dataflow running on Google Cloud

HSBC is one of the world’s largest banking and financial services organizations, serving more than 40 million global customers from offices in 64 countries and territories.

Tell us your challenge. We're here to help.

Hsbc delivers new counterparty credit risk (ccr) and derivative valuation adjustment (xva) engine with in-house built analytics library nola 2.0, powered by google cloud. the cloud-native risk management solution boosts calculation speed 10x by combining graph theory from mathematics and dataflow elastic compute from google cloud..

10 months from prototype to production
Calculation capacity and speed increased 10x while costs lowered
Solution expanding from two to 40 sites

Calculation capacity increased 10x to three billion calculations per second

Future-proofing risk management on the cloud

Counterparty credit risk (CCR) and derivative valuation adjustment (XVA) calculations are among the most computationally intensive and complex calculations in any bank. They require extreme compute capacity and billions of daily calculations that are critical to understanding, measuring, and controlling a financial institution’s counterparty exposure. The CCR/XVA calculations are used to capture credit, funding, and capital costs for derivatives and form a core part of trading, risk management, accounting, and regulatory requirements.

Following the financial crisis, HSBC, one of the world’s largest financial and banking institutions, scaled up its CCR management capabilities using on-premises IT systems powered by vendor-based analytics solutions. While this setup served the bank well for over 10 years, it was not capable of meeting future regulatory and business demands.

In January 2021, HSBC embarked on an ambitious program of work to enhance its Business and CCR management capabilities to deliver a faster, more efficient, and more cost-effective platform while meeting the new regulatory requirements introduced by Basel III.

“We knew we needed to make changes to our internal processes, and we wanted to build something using cutting-edge, cloud-first technology,” said Faisal Yousaf, Global Head of Treasury Risk Management & Risk Analytics at HSBC. “We wanted to be ambitious, to build a solution in a cost-effective manner that could adapt very quickly and respond to multiple regulations in the various jurisdictions we operate in.”

“We wanted to be ambitious, to build a solution in a cost-effective manner that could adapt very quickly and respond to multiple regulations in the various jurisdictions we operate in.”

Boosting compute capability and calculation speed by 10x with Dataflow

In addition to the calculation of CCR and XVA, HSBC wanted to develop a solution able to accurately measure the impact of new transactions and exposures and/or market scenarios on the fly.

“We knew that a cloud-native solution gave us the ability to scale and run at a reduced cost. We did a proof of concept using Google Cloud, and we quickly realized that this could be very successful,” said Dominic Williams, Global Head of Traded Risk Technology at HSBC.

HSBC’s solution, powered by an internally developed analytics library referred to as NOLA 2.0, uses an Apache Beam open-source pipeline running at scale on Google Cloud’s Dataflow . Dataflow’s unified streaming and batch data platform gives organizations the flexibility to define either workload in the same programming model, run it on the same infrastructure, and manage it from a single tool that’s fully managed and highly automated.

NOLA 2.0 is structured using a Directed Acyclic Graph (DAG) embedded with HSBC’s own pricing libraries encapsulated within the pipeline. “Dataflow enables the DAG, which is the DNA of everything we do, to be very well executed,” said Jean Jacques Kamdem, Global Head of Traded Credit Analytics at HSBC. “Dataflow’s auto-scaling elastic compute capability is critical when it comes to the most computationally intensive part of our use case, the sensitivity analysis.”

Working together through daily meetings, the team developed a solution that quickly scaled from prototype to production. “It was a great collaboration, with quite a few development teams involved, and response times were fantastic,” said Williams. “Google Cloud made sure we got out of the development curve and into the production and operations curve as quickly as possible.”

From prototype to production, it took only 10 months to launch NOLA 2.0 for HSBC’s key trading hubs in Hong Kong and London. The solution multiplies the previous calculation capacity, enabling increased analytical capabilities and greater risk management insight and control at lower operating cost.

Using internally developed analytics tools—rather than relying on an external vendor—HSBC can now achieve quicker time to market in response to emerging regulatory changes and business demands.

Taking a cloud-first approach to meeting regulatory requirements with Google Cloud

A key component of NOLA 2.0 is its ability to meet a variety of external regulatory and internal governance requirements, which are only expected to increase in the future. As part of the development process, HSBC assessed and validated the solution’s ability to successfully and securely transition data and compute to the cloud.

“HSBC adopts very stringent cloud data standards, and where appropriate, we obtained the relevant external approvals,” said Michele Marzano, Global Head of Traded & Treasury Risk and Analytics Transformation at HSBC.

Turning more active risk management into competitive advantage

NOLA 2.0 has resulted in a number of business and technical benefits for HSBC. “By boosting our compute capacity, we can run things faster and have greater risk visibility than ever before,” said Marzano. “Where required, traders and risk managers can have multiple rounds of accurate risk exposure numbers throughout the day, which takes us well ahead of our competition.” This framework supports full portfolio re-pricing intra-day and therefore better risk management and control for the bank.

As one of several projects HSBC has launched using Google Cloud, NOLA 2.0 has unlocked the ability to change at a velocity previously unavailable. “The fact that with a Continuous integration/continuous delivery (CI/CD) approach we can make changes to our analytics, build an image, deploy that image within minutes, and then run it at scale is just phenomenal,” Williams said. “When we were on-premises, the provisioning of infrastructure itself would take two weeks for virtual machines and months for physical machines. The ability to spin up new environments very quickly is a game changer.”

Increases in compute speed and launch velocity also provide long-term benefits for HSBC and its customers. “Now we will have the ability to look at different stress scenarios that could occur within the world, like the impact of climate change or of inflation interest rates,” said Yousaf. “We can run a whole host of scenarios and ask, how is our portfolio going to change? That allows us to partake in more active hedging, more active risk management, and to position the trading book to take advantage commercially.

Opening to the door to AI and opportunity

Going forward, as part of HSBC’s commitment to innovation, the team plans to leverage its engagement with Google Cloud to extend NOLA 2.0 beyond London and Hong Kong to 38 additional sites. HSBC is also planning to work with Google Cloud to develop and deploy additional technical solutions, including those using the power of artificial intelligence to support more complex calculations.

Beyond technical solutions, HSBC sees its collaboration with Google Cloud as opening a wealth of opportunities more quickly than anticipated. “The pace at which we've delivered this is particularly exciting. We've managed to make a very substantial change in what is a short period of time for any major organization,” concluded Yousaf. “We can really be ambitious now. We can be bold about what we want to do next. There are lots of ideas coming to the table, and we know we can deliver.”

“It was a great collaboration, with quite a few development teams involved, and response times were fantastic. Google Cloud made sure we got out of the development curve and into the production/operations curve as quickly as possible.”

Recently Active
Top Discussions
Best Content

By Industry

Investment Banking
Private Equity
Hedge Funds
Real Estate
Venture Capital
Asset Management
Equity Research
Investing, Markets Forum
Business School
Fashion Advice
Company Database
All Interviews (384)
All Salaries (688)
All Reviews (418)

Contribute to the database and get 1 month free* Full online access!

Contribute and get 1 month free!

2 days free for intern submissions

General Interview Information

Interview details.

Blurred content of Overall Company Rankings

Want Access to these HSBC Overall Company Rankings?

Free 1 month access by adding just 1 salary datapoint here
REAL salary bonus data across 1,000+ companies
Plus free 1 month access to 10,000+ interview insights

Was this interview insight helpful?

No votes have been submitted yet.

Other Interview Data

Similar companies.

Unlock WSO Database

1 month free. Add your own pay data.

Get Free Access

Get instant access to lessons taught by experienced private equity pros and bulge bracket investment bankers including financial statement modeling, DCF, M&A, LBO, Comps and Excel Modeling.

or Want to Sign up with your social account?

China’s answer to OpenAI is a Xi Jinping chatbot

Good morning. Clay Chandler here, writing from Hong Kong. Last week I noted that the world’s two big AI superpowers seem to be running the global AI arms race in opposite directions . U.S. lawmakers have balked at imposing even the most minimal restrictions on fast-moving new technologies. China, meanwhile, has established a dense regulatory framework for AI designed to eliminate all possible risks.

Those differences become even more starkly apparent this week.

In the U.S., of course, everyone is aghast at Scarlett Johansson’s allegation that OpenAI CEO Sam Altman used a voice “eerily” similar to hers for Sky, the chatbot mode featured in OpenAI’s latest ChatGPT upgrade. Few are buying Altman’s insistence that he “never intended” the chatbot to resemble her. The details of the case—that Altman approached Johansson with a request to license her voice, that she declined, that he persisted using a Johansson-like voice anyway—have fanned Hollywood’s worst fears about arrogant tech bros using AI to rip off creators.

In China, the week’s big AI story is that the nation’s internet regulator is rolling out a chatbot of its own, this one based on the thoughts of President Xi Jinping. The Financial Times reports that a research center reporting to the powerful Cyberspace Administration of China is developing a large language model trained on the Chinese leaders’ political philosophy, known as “Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era.” The Wall Street Journal says the chatbot will also be trained on six professional databases about technology.

It’s unclear whether the CAC’s chatbot—which both papers have dubbed “Chat Xi PT”—is meant to be used, or even whether it will be released to the public. But it’s not difficult to imagine how such a model might be employed as a tool for enforcing ideological orthodoxy.

Neither of these approaches to governing AI seems sustainable to me. At some point, U.S. voters are going to stop swallowing AI developers’ claims that the only way the U.S. can hope to compete with China, save democracy, and preserve the American way of life is to let giant tech companies use AI in whatever way they want. And surely Chinese officials eventually will figure out that too much state control over AI will slow the pace of innovation and leave China less secure not more. Or will they? For now, the technology keeps getting smarter faster than the people creating and using it.

More news below

Clay Chandler [email protected] Follow on LinkedIn

Saudi Aramco, the world’s largest oil company, is aiming for net-zero emissions while continuing to pump fossil fuels. Ahmad Al-Khowaiter, executive vice president for technology and innovation, says Aramco devotes 60% of its $800 million R&D budget to “sustainability.” But the company isn’t going to give up oil any time soon: “We need all sources of energy to meet the growth in demand, which is just tremendous in the developing world,” he says. Fortune

An even bigger Boeing cash burn

Boeing CFO Brian West warned investors that the planemaker is unlikely to generate any cash this year and will burn billions of dollars more than anticipated. The company is producing planes more slowly as it tries to uncover safety and production issues. Boeing shares fell over 7% on Thursday. Wall Street Journal

Back to the office

More banks are ordering more of their U.S.-based staff to be in the office five days a week, due to new regulations that make remote work more difficult. HSBC, Citigroup and Barclays are asking remote workers to come in for the whole work week. Banking executives say that ensuring off-site workers comply with regulations will be too difficult and too costly as the industry’s watchdog returns to pre-COVID norms for monitoring staff and inspecting workplaces. Bloomberg

AROUND THE WATERCOOLER

Ralph Lauren’s longtime CFO on preparing her successor—and what’s next after her COO tenure by Sheryl Estrada

5 telltale signs a CEO is a narcissist. Study finds LinkedIn profiles offer clues by Lila Maclellan

OpenAI’s week of chaos has reopened a festering wound at the $80 billion startup that was supposed to have healed by Sharon Goldman

Book excerpt: Gen Z ignores brand messaging by default. Here’s how to win their attention—and loyalty by Mitch Duckler

More than two-thirds of bosses are ‘accidental managers’—and their requests for proper training are being ignored by Eleanor Pringle

Venice’s ‘tourist tax’ is being labeled a ‘miserable failure’—and the project might not break even this year by Ryan Hogg

T his edition of CEO Daily was curated by Nicholas Gordon.

Latest in Newsletters

Can we afford to let AI companies ask for forgiveness instead of permission?

The rapid proliferation of deepfakes has security executives on edge.

Coinbase’s top cyber exec warns deepfake threat is growing

Why your business should put younger and older workers on the same team

Former U.S. president Donald Trump seen after a jury found him guilty on 34 felony counts at his hush-money trial.

Donald Trump’s history with women proves to be his downfall once again after guilty verdict in Stormy Daniels hush money case

Anu Duggal is the founding partner at Female Founders Fund, a venture capital firm that invests exclusively in female-founded companies.

This is the year to invest in women’s health. Here’s why

New Fortune reports explore the role of chief executives.

Great CEOs don’t just know how to make their companies more valuable—they know when it’s time to move on

Millennials’ midlife crisis looks different from their parents’ sports cars and mistresses—it’s a ‘crisis of purpose and engagement’

Reality star Judge Judy says Gen Zers are difficult to work with because they got too many trophies: ‘When I grew up, you ran a race, you came in first, you got a trophy’

A 35-year-old Chinese man has been tagged as the alleged mastermind behind a gargantuan botnet used to steal billions from zombie computers

A teacher suddenly quit her job after 24 years because parents drove her to a breaking point: ‘We didn’t sign up to be a glorified babysitter’

Two 39-year-old Estonian men are the alleged kingpins behind a massive half billion fraud targeting thousands of U.S. investors

Hedge fund billionaire Bill Ackman: Trump’s guilty verdict was the result of a political agenda and a kangaroo court

IMAGES

SOLUTION: Hsbc case study
HSBC_case_study
SOLUTION: Hsbc case study
Marketing Management mon pm w7 g5 HSBC case study
HSBC
HSBC Case Study Report Group HSBC 1 Slides Q1&2.pdf

VIDEO

EPIC CHARTER SCHOOL CAST STUDY INTERVIEW
HSBC India Business Case Programme: Unlocking future business leaders
HSBC case study
case study (interview)
HSBC Commercial Banking: How Singapore’s baby bottle maker built its own brand
[Livestream]

COMMENTS

What To Expect At An HSBC Assessment Center
HSBC case study. This is a written exercise that requires you to read through a case study detailing a particular problem or challenge, before preparing a response. You won't have long to do the exercise, so you'll need to read quickly while noting down key bits of information. ... HSBC strengths-based interview(s) And finally, you'll ...
6,508 HSBC Interview Questions & Answers (2024)
Interview. lengthy and unstructured process; took c.5 months in total and took 2 - 4 weeks between interviews; questions and case interviews were relatively easy compared to other banks but did not truly reflect the team's day-to-day work. Interview questions [1] Question 1. Market sizing, expansion; brain teasers.
Top 25 HSBC Interview Questions and Answers for 2024
Top 25 HSBC Interview Questions and Answers for 2024. Editorial Team. Career. HSBC is the second-largest bank in Europe, with an asset base of over $2.984 trillion. It has lots of job opportunities that you can check out provided that you have the right qualifications.
6,462 HSBC Interview Questions & Answers (2024)
HSBC interview details: 6,462 interview questions and 6,028 interview reviews posted anonymously by HSBC interview candidates. ... After Job sim, Final interview was 3 round 1 on 1 interview, 30 mins each, with Case study 7 mins to prepare and 7 mins to answer, No technical question. Interview questions [1] Question 1.
Why HSBC Interview Questions
HSBC Interview Application Timeline and Tips. Before providing sample questions and answers to HSBC's interviews, here is a general overview of its application timeline. It is essential to ensure you know the selection process steps to prepare in advance. 1. Prepare your CV and resume
HSBC Assessment Centre Prep: Case Study, Interview & More
Prepare for your assessment centre at HSBC with JobTestPrep. Learn how to shine during HSBC case study and group exercises and interviews. 1 Week £39. 1 Month £49. 3 Months £69. Case study: Two full exercises. Case Study: A complete guide. Interview preparation. Immediate online access | 24/7 Practice.
20 HSBC Interview Questions and Answers
The interview process at HSBC is long and difficult. It can take weeks or even months to get through all the interviews, and the questions can be very challenging. ... After that, you may be asked to complete a case study. Finally, you will have a final interview with a senior HSBC executive. Overall, the interview process is time-consuming and ...
HSBC Graduate Scheme Interview Questions
The interview process for HSBC is as follows: Online application/candidate questionnaire; Online numerical reasoning aptitude tests; Interviews; Assessment day (including case study) Online Application. The HSBC online application will ask you to provide basic personal information such as: Name, Address, Contact Telephone Number and University ...
HSBC Analyst Interview Questions
I interviewed at HSBC (London, England) in 1/1/2024. Interview. After the CV process First stage is numerical tests. It is an online exame of 10 minutes for 12 questions to test your logic, The speed of your thoughts and your mathematical reasoning. Interview questions [1] Question 1.
HSBC Business Consultant Interview Questions
2 stage interview process including case study and competency questions. Met the head of the team initially followed by a case study interview with two directors. Generally fair questions and progressed through the rounds quickly. However from then onwards the process was a debacle.
AWS Innovator: HSBC
HSBC on AWS. One of the largest banking and financial services firms in the world, HSBC builds on Amazon Web Services (AWS) to provide the global footprint, elasticity, and rigorous security its customers expect — and regulators require. HSBC first engaged AWS in 2017 for the creation of its open-banking channel, completing the project within ...
UX case study- HSBC and it's Business Account Onboarding ...
A case study on the user experience of HSBC's online business account application service. ... I conducted 1-1 interview with the end-users to gain a better insight into their needs and goals ...
HSBC Interview Questions (2024)
lengthy and unstructured process; took c.5 months in total and took 2 - 4 weeks between interviews; questions and case interviews were relatively easy compared to other banks but did not truly reflect the team's day-to-day work. Interview questions [1] Question 1. Market sizing, expansion; brain teasers. Answer Question.
Pass the HSBC Interview with ease!
Here's the FULL LIST of interview questions for the HSBC INTERVIEW: Q1. Tell me about yourself. SUGGESTED ANSWER: "Thank you for giving me the opportunity to be interviewed for this position with HSBC today. Before applying, I studied the job description carefully to ensure I had the skills and qualities to meet the expectations of the role.
HSBC Interview Experience
Case Studies in Designing Systems; Complete System Design Tutorial; Software Design Patterns; System Design Roadmap; Top 10 System Design Interview Questions and Answers; ... The virtual technical interview of HSBC was a bit different from the normal interviews we have seen till now. After the basic introduction, the interviewer asked the ...
Case studies: FedEx and HSBC's revamped performance management
From the Human Capital Implementation Toolkit, we share a snapshot on how employers can work towards a performance management strategy that cultivates the right environment that connects employees with the organisation and motivates them to excel. Step 1: Set a strategic performance management philosophy.
HSBC Business Specialist Interview Questions
Interview. Basic questions as expected within the role, good and chatty with friendly interviewers made it feel relaxed and calmed down nerves. As expected questions be ready for situations to hep. Interview questions [1] Question 1. Risk management, customer service and helping others. Answer Question.
HSBC Credit Risk Analyst Interview Questions
Credit Risk Analyst Interview. I applied online. I interviewed at HSBC. 1 hour for competency questions (around 6), i.e. Tell us a time you had to communicate with stakeholders. Case study looking at patterns in data, explaining their implications. Interview took around 1.5 hours but was scheduled for 2 hours.
HSBC Credit Analyst Interview Questions
Interview. In total 3 rounds...1st round was written, 2nd round was technical and 3rd round was hr. In case I was being asked to do credit research and address few questions. Interview questions [1] Question 1. About Financial statements , ratio analysis, industry analysis, case study. Answer Question.
Case Interview Study Samples
Case Interview Study Samples. These case studies represent cases across firm styles (McKinsey, Bain, BCG, Deloitte, & more), including interviewer-led and interviewee-led (candidate-led) cases. The video examples demonstrate the nuances of the virtual case interview and include feedback from an MBB coach. The sessions feature consultants or ...
HSBC Case Study
In addition to the calculation of CCR and XVA, HSBC wanted to develop a solution able to accurately measure the impact of new transactions and exposures and/or market scenarios on the fly. "We knew that a cloud-native solution gave us the ability to scale and run at a reduced cost. We did a proof of concept using Google Cloud, and we quickly ...
Intern Interview
The interview consisted of a three hour virtual interview, one hour each with the head of ECM, then a Director and finally a VP. After the interview with the VP, he explained a case study in which I had to build a stock analysis, following a template, with data that needed sorting beforehand. There was 1.5 hours time for the case study.
In-depth SWOT Analysis of HSBC 2024 Case Study
SWOT analysis of HSBC analysis its strengths, weaknesses, opportunities and threats. It deals with two factors: internal and external. Strength and weakness are based on internal factors whereas opportunities and threats rely on external factors of the bank. Below is a step-by-step detailed guide to help you with the SWOT analysis of HSBC.
China's answer to OpenAI is a Xi Jinping chatbot
In China, the week's big AI story is that the nation's internet regulator is rolling out a chatbot of its own, this one based on the thoughts of President Xi Jinping. The Financial Times ...
HSBC Investment Banking Summer Analyst Interview Questions
Average Interview. Application. I interviewed at HSBC (New York, NY) Interview. I had a phone call with HR, then another phone call with an analyst of the DCM team about fit. Superday lasted 4 hours, and the interviews ranged from fit to technical. Interview questions [1] Question 1. Tell me about the debt waterfall.
Live Updates: Trump Lashes Out After Conviction in Misleading Speech
After a five-year investigation and a seven-week trial, Donald J. Trump was convicted on Thursday of falsifying records to cover up a sex scandal. But that will not be the last word on the case ...