administrative assistant skills on resume

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11 Best Administrative Skills...

11 Best Administrative Skills for Your Resume (With Examples)

11 min read · Updated on February 15, 2024

Discover the top administrative skills to make your resume stand out

Having strong administrative skills means you're able to plan events and projects, manage time, and keep things organized and running like a well-oiled machine. It also means you come to the table with the ability to communicate and engage with the customers, clients, and stakeholders of a company.

Though administrative skills are necessary for jobs like Administrative Assistants, Receptionists, and Office Managers, they also add value to virtually any position across the various industries you might find yourself employed in. Since they're highly valued by employers, it benefits you to ensure you highlight sought-after administrative skills on your resume.

In this post, we cover:

What administrative skills are

Why administrative skills on resumes are important

Some of the most in-demand administrative skills for resumes

How to highlight administrative skills on resumes

Where to include administrative skills on resumes

Administrative skills defined

Administrative skills are a series of qualities that, when combined, allow you to help manage a business or department or run an office. They include both hard skills, like knowing how to use a specific software application, and soft skills, like communication and problem solving. Examples of essential administrative tasks might include communicating with employees, filing, running reports, calendar management, and answering client questions.

Why administrative skills are important to employers

People with strong administrative skills tend to be reliable self-starters with the ability to organize and manage time well. With a diverse skill set, they're valued by employers because they help organizations to maintain productivity and keep things running smoothly - they're a cornerstone of a company's success. Any successful business will not only have administrative staff with strong administrative skills on their resume, but will also have other employees throughout the organization that apply these types of skills in their various jobs.

Administrative skills are also some of the most transferable skills between industries and job types. Administrative skills required for a role in the marketing sector would be applicable and transferable to the energy sector, for example.

What are some of the most in-demand administrative skills for resumes?

When it comes to administrative skills on resumes, there are many that can make you stand out to hiring teams. Here are 11 of the top administrative skills to consider for your resume, and why they're important.

1. Communication

Communication - both verbal and written - is a daily requirement for virtually any position. Those in administrative positions often need to communicate in different forms with a variety of people, both internal and external to the business, from employees and executives to clients and contractors.

2. Microsoft 365

We're all familiar with certain Microsoft 365 applications, like Microsoft Word and Outlook. However, those with solid technical administrative skills on their resume tend to be knowledgeable in how to use all applications in the suite, including Excel, PowerPoint, and OneDrive.

3. Organization

With the many plates employees often have spinning all at once, it's vital they hone in on the administrative skill of organization. In fact, it's one of the most important administrative skills to ensure things run smoothly within a team, department, or business. When you're organized, you tend to have good time management and planning skills as well, which are also sought-after administrative skills on resumes.

4. Problem solving

We're constantly solving problems every day, including at work. A good problem solver identifies the problem, proposes solutions, chooses the best solution, and implements the it. Strong problem solvers support business continuity, innovation, and inspiration, making it a highly valuable administrative skill on resumes.

5. Scheduling

Though essentially all employees have to maintain their schedules, administrative positions, in particular, often have the daunting task of keeping up with several schedules at once. In addition to calendar management, Administrators often have to coordinate and schedule meetings, travel arrangements, and events for the teams or individuals they support, making scheduling a vital technical skill to have.

6. Flexibility

Change is the only constant, as they say, which requires flexibility. Employees need to be flexible to successfully adapt to changing priorities, demands, and requests. Without flexibility, work can be more stressful and productivity can take a hit.

7. Working well under stress

Tight deadlines, quick turnaround times, multiple requests, several projects all at once, and day-to-day tasks can feel like a lot for any employee. Being able to work well under stress is necessary to stay on top of things without becoming overwhelmed, which can slow things down. When you work well under stress, you also tend to be good at multitasking, another valuable administrative skill.

8. Customer service

For positions that are customer and client facing, strong interpersonal and customer service skills are necessary administrative skills. This is especially true for service and support-oriented positions.

9. Teamwork

Though administrative professionals tend to be on point to keep things operating as needed, they do so as part of a team. The same goes for individual contributors who, while being responsible for their own tasks and activities, contribute to the department and generally work as part of a team to accomplish department and organizational goals and objectives.

10. Detail orientation

When you're managing calendars, sharing business information, planning events, or drafting presentations, you must pay attention to the details to ensure accuracy and efficiency. Mistakes in these areas can be costly - if not in terms of dollars, in terms of added stress and lost time. As such, employers want to know they can trust you to adequately cross all the t's and dot all the i's when they hire you to do a job, making attention to detail an in-demand administrative skill.

11. Event coordination

Administrative professionals, in particular, are often responsible for planning events of varying sizes. Coordinating company events, holiday parties, staff meetings, and more can all fall under the administrative umbrella. What's great about highlighting event coordination skills is that you're showing several other administrative skills at the same time, including organization, communication, multitasking, collaboration, and problem-solving.

Additional administrative skills for resumes

The above list is just a launching point to help you get started with your own list of administrative skills to include on your resume. Below are some additional hard and soft skills often found on administrative resumes to provide even more inspiration.

Administrative hard skills for resumes

Office equipment use

Database management

Videoconferencing

Expense reporting

Google Docs

File management

Administrative soft skills for resumes

Decision-making

Interpersonal skills

Prioritization

Active listening

Critical thinking

Open-mindedness

How to highlight administrative skills on your resume

Make a list of your administrative-related skills and accomplishments. Using this post as inspiration, sit down and thoughtfully list all of the administrative skills you possess. From there, make a list of all of the administrative duties and responsibilities you've held, as well as any work accomplishments related to administrative skills you've applied or positions you've held.

Refer to the job description. Review the job description you're interested in and highlight any administrative skills and experience required. Then, compare that to the list you created based on your work history. Be sure your resume includes the administrative skills and experience you have that align with the job description. This is a great way to incorporate keywords into your resume to pass an employer's applicant tracking system , or ATS, and grab the attention of hiring managers.

Showcase soft and hard (technical) skills throughout your resume. For maximum benefit, highlight both hard and soft administrative skills throughout your resume. Hard skills are measurable and learned skills, whereas soft skills are intangible and difficult to measure, though vital for job success. We discuss where and how to include hard and soft skills in the next section.

Highlight soft skills through on-the-job accomplishments and achievements. Unlike with technical skills, you don't want to merely list soft skills on your resume. Instead, you want to show off your soft skills through the achievements you choose to highlight. For example, consider the following:

Oversaw and coordinated a 5-hour corporate event for 1,000 employees, showcasing the executive team and highlighting employee achievements and milestones for 2023

This achievement highlights organization, time management, attention to detail, critical thinking, and creativity administrative soft skills, to name a few.

Where to highlight administrative skills on your resume

Now that you know how to come up with administrative skills to include on a resume, where can you incorporate them? Any of the following are excellent options:

Resume Summary

Skills or core competencies section.

Experience section

Certifications section

Additional sections.

Your resume summary , that sits just below your contact information, is where you can pack a punch to entice resume readers to keep reading. Here are a couple of examples of how to include administrative skills in your resume summary:

Administrative professional example

Administrator with over 5 years of experience working with C-suite executives to navigate organizational challenges and provide solutions to maintain business continuity and operations. Managed up to 15 calendars at one time using effective scheduling, time management, and organizational skills.

What are some of the administrative skills this summary speaks to? How about:

Communication

Organization

Problem solving

Time management

Stress management

Multitasking

Non-administrative individual contributor example

Focused engineering professional with 10 years of experience in the oil & gas sector. Leverages solid problem-solving skills to address concerns in high-stakes environments, with the flexibility required to adjust priorities and maintain productivity. Organized and led a $2M pipeline construction project to upgrade pipeline requirements, meeting current industry standards.

Some of the administrative skills that this summary highlights include:

Prioritizing

Flexibility

Attention to detail

It can be beneficial to include a Core Competencies section just below your resume summary to showcase your technical skills, as well pertinent soft skills. For example:

Core Competencies

Alternatively, the hard skills listed could all also go under a Technical Skills section near the end of your resume:

Technical Skills

Avoid being repetitive and listing the same skills in both a Core Competencies and Skills section - only choose one of the two if you don't have different skills to include in each list.

Work Experience section

Another section to highlight your stellar administrative skills is in the Work Experience section. Here's an example that showcases focus, stress management, communication, filing, organization, switchboard management, time management, and more, all in just three bullet points!

Receptionist

ABC Company, Houston, TX

July 2021 - Present

Managed switchboard for three office buildings housing over 750 employees

Answered client questions regarding products and services, handling a high call volume of 40 to 50 calls per day

Spearheaded development of a new filing system for improved organization of client cases related to issues and concerns

If you hold any administrative-related certifications, you can choose to include them in a Certifications section on your resume. Relevant certifications not only showcase acquired administrative skills and knowledge, but also indicate your dedication to professional development.

Examples of in-demand administrative certifications are:

Microsoft 365

Certified Administrative Professional (CAP)

Administrative Assistant Certification (CAA)

Microsoft Office Specialist Certification (MOS)

Certified Associate in Project Management (CAPM)

Professional Administrative Certification of Excellence (PACE)

Finally, some might choose to highlight administrative skills on their resume by including additional sections, such as:

Volunteer Work

Hobbies & Interests

Extracurricular Activities

Special Projects

Including additional sections on a resume can benefit those who have gaps in administrative work experience, skills, or education.

Top tip: why not check out our Office Administrative Assistant resume example ?

Administrative skills = valuable assets for any resume

Whether you're applying for an administrative position or any other type of position, administrative skills on resumes add value and tend to stand out to hiring managers. Now, you're equipped with some of the most in-demand administrative skills to include on your resume, as well as advice on how and where to incorporate them. With these tips, you'll be landing those interviews in no time!

Are you representing administrative skills on your resume appropriately? Why not submit it for a free resume review to find out?

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13 Administrative Assistant Resume Examples for 2024

Administrative Assistant Resume
Admin Assistant Resumes by Experience
Admin Assistant Resumes by Role

Writing Your Admin Assistant Resume

Emma had spent the past few years working hard in NYC, building skills and qualifications as an administrative assistant, but one day she realized she really wanted to move back home to spend more time with her mom. Proud of her progress so far, Emma began looking online for jobs in her hometown and quickly realized she’d need to build a resume that reflected everything she’d learned.

“Where do I begin?” she stressed, whipping up a quick set of search results—including our useful resume tips , which caught her eye immediately. Thanks to her understanding of how to combine large and small tasks for peak organization, she was able to quickly develop a resume and generate a cover letter to impress!

With some determination and our hefty stock of administrative assistant resume examples at hand, soon you can be following up with your brand-new boss, just like Emma!

Administrative Assistant Resume Example

or download as PDF

Why this resume works

Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.

Senior Administrative Assistant Resume

Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .

Administrative Assistant II Resume

Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field.
If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect.
Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).

Entry-Level Administrative Assistant Resume

For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
If you’re still working out how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.

Administrative Assistant No Experience Resume Example

Administrative assistant resume example with no experience as an administrative assistant

In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.

HR Administrative Assistant Resume

Now’s the time to radiate a modern and fresh vibe with the Elegant template! Use colors that catch the eye of any reader at first sight. Next, secure the job by adding all the digital HR tools like BambooHR, JazzHR, and Google Workspace to stay ahead of the competition!

Construction Administrative Assistant Resume Example

Flourish your construction administrative assistant resume with bullet points like “Managed site operations for a $10M+ infrastructure project” and “slashing misalignment errors by 13%” to highlight your ability to supervise large-scale projects and keep important metrics like misalignment errors at a minimum.

Real Estate Administrative Assistant Resume

Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.

Executive Administrative Assistant Resume Example

That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.

Medical Administrative Assistant Resume

We’d recommend formatting your resume using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
Include your specific experience verifying information, performing billing responsibilities, and recording data.

Administrative Assistant/Receptionist Resume

If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades.
Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.

Administrative Coordinator Resume

Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.

Administrative Associate Resume

Here’s a tip: highlight your achievements in light of the administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
Want to include more skills but don’t know how? Try adding a hobbies section to your resume to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.

Related resume guides

Front Desk Receptionist
Office Assistant
Receptionist

Confused administrative assistant surrounded by folders and challenges of managing day-to-day tasks

As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.

In this section, we’ll dive into four of the main tips we have for improving your resume, including:

Administrative assistant skills
Formatting your administrative assistant resume
Quantifying your previous impact
Customizing your resume for each job

1. Include your administrative assistant skills wisely

If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.

Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters. Your resume will be rejected if you don’t have enough matching keywords.

This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right resume skills . You can do this by focusing on the administrative assistant job description .

Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours:

Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply!

Compare the list of skills you wrote down from this job description with ours :

Scheduling and organization
Communication
Process automation
Independent worker
Detail-oriented
Health insurance
Computer software

The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.

Some of the following admin assistant skills will likely pop up in job descriptions:

Microsoft Office
Data analysis
Financial reporting
Google Calendar
Answering calls
Multi-tasking

2. Pick the best resume format

Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.

To this end, we suggest using reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.

These are a few other critical elements for your resume formatting:

Page Length: Keep your resume to exactly one page: no more and no less.
Bullet Points: Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier.
Icons/Images: Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them.
Job Title: Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it.
Objective/Summary: If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).

Should you bother with a resume objective or summary?

You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume.

A resume objective is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.

Let’s go over a few of these statements, including both poor and strong examples of each:

This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective.
This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company.
This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate.

3. Measure your admin assistant work with metrics

Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers). Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles:

Number of people: It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base.
Efficiency improvements: Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time?
Scheduling: How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings?
Billing: Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports?

Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:

Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Modify your resume for each admin assistant job

We’ve mentioned it a few times, but it’s so important we’ll repeat it: you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize:

The objective/summary: Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
Skills: Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job.
Job description bullet points: You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy.

Administrative assistant resume

Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring.
If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily.

Entry-level admin assistant resume

For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized.
This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.

Work experience section for administrative assistant intern resume

Executive admin assistant resume

Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility.
You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth.

Medical admin assistant resume

Focus on highlighting your capacity to manage insurance billing and claims.
Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume.
Demonstrate your understanding of important skills for admin assistants specific to the medical field.

Notice this applicant’s mention of keyword skills like HIPAA and EMR.

Skills section for administrative assistant resume

Senior admin assistant resume

Ensure you showcase skills that set you apart from less experienced administrative assistants.

Our parting advice for your admin assistant resume

You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!

Let’s review the four main tips we’ve covered in this guide as a quick recap.

We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.

With these tips in mind, upload your resume to our free resume checker to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our resume builder , where you can begin the process with built-in AI-powered tips and proper formatting.

Administrative Assistant Resume [2024] - Guide & Examples

Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.

Administrative Assistant Resume Writing Guide

Administrative Assistant? Congrats – you’re a total office hero.

A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.

With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years.

The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments.

In many senses, they act as a career stepping stone within that company and beyond.

Sounds great right, but what exactly do administrative assistants do?

Doing administrative and clerical tasks (such as scanning or printing)
Preparing and editing letters, reports, memos, and emails
Running errands to the post office or supply store
Arranging meetings, appointments, and executive travel
Answering phone calls and taking messages
Maintaining folders on servers
Recording meeting minutes
Liaising with teams and units
Tracking petty cash
Covering reception

You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon).

A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment.

Does that sound like you?

If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:

How to present your contact information
How to write a strong resume summary
The 23 hard and soft skills hiring managers want
Highlighting administrative assistant achievements

Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too.

Looking for a resume example for a different position? Check out this list:

Office Assistant Resume
Executive Assistant Resume
Consultant Resume
Accountant Resume
Bookkeeper Resume
Business Analyst Resume
Financial Analyst Resume
Bank Teller Resume
Banking Resume
Career Change Resume

1. How to present your contact information

Let's get this out of the way quickly, because you know your own contact information better than we do.

Include your email address, phone number, and location in the header of your resume.

Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience.

2. How to Write a Strong Administrative Assistant Resume Summary

Let’s start with a really important part of all resumes – the summary.

Your summary is where you highlight your skills and how they can bring value to the employer.

Let’s look at Jeremy’s resume.

See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?

This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished.

Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’.

It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams.

Above all, Jeremy’s summary is specific.

If you compare the specific and vague summaries below, you can see immediately which one is more appealing.

Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.

Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.

Check out our writing a resume summary guide , if you want more help with this part.

3. The 23 Hard and Soft Skills That Hiring Managers Want

What about your skills?

Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills.

Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.

It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job.

Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume.

Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
Database management
Calendar management
Quickbooks and Xero
Proficiency with photocopiers, scanners, and projectors
Accurate data entry
Inventory and supply management
Editing and Proofreading
Billing and record-keeping
Business Knowledge
Communication (written and verbal)
Prioritization and problem-solving
Organization and planning
Research and analysis
Attention to detail
Customer service
Phone Etiquette
Emotional Intelligence
Responsibility
Teamwork and delegation
Management and training
Flexibility and efficiency

4. Highlighting Administrative Assistant Achievements

When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity.

Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer.

Look at how Jeremy does this.

He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark.

achivements section for administrative assistant novoresume

Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.

Here’s some better (and bad) examples to help you craft your own:

Developed policies that saved the company 500 hours a year.
Trained two interns in office tasks which later became full-time employees.
Maintained appointment calendar for 12 conference rooms.
Unlocked the office each morning.
Made travel arrangements.
Wrote letters and emails.

Ready to create your administrative assistant resume now?

Administrative Assistant Resume Examples For 2024 (20+ Skills & Templates)

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Looking to score a job as an Administrative Assistant?

An awesome resume is going to be key. This guide is your one-stop-shop for writing a job-winning Administrative Assistant resume using our proven strategies, skills, templates, and examples.

All of the content in this guide is based on data from coaching thousands of job seekers (just like you!) who went on to land offers at the world's best companies.

If you want to maximize your chances of landing that Administrative Assistant role, I recommend reading this piece from top to bottom. But if you're just looking for something specific, here's what's included in this guide:

What To Know About Writing A Job-Winning Administrative Assistant Resume
The Best Skills To Include On An Administrative Assistant Resume

How To Write A Job-Winning Administrative Assistant Resume Summary

How to write offer-winning administrative assistant resume bullets.

3 Administrative Assistant Resume Examples

The 8 Best Administrative Assistant Resume Templates

Here's the step-by-step breakdown:

Administrative Assistant Resume Overview: What To Know To Write A Resume That Wins More Job Offers

What do companies look for when they're hiring an Administrative Assistant?

When hiring an administrative assistant, companies seek candidates who possess a range of skills and qualities. Firstly, organizational skills are essential, as administrative assistants need to manage multiple tasks and prioritize their workload effectively. Attention to detail is also important to ensure that all tasks are completed accurately and on time. Strong communication skills, both in writing and verbally, are necessary to interact with colleagues, clients, and customers. Proficiency in using computers and various software programs is a must for administrative assistants.

Administrative Assistants also need to be able to manage their time effectively, handle competing demands, and adapt to changing situations in a fast-paced work environment. Additionally, they should be friendly, approachable, and professional while maintaining confidentiality and discretion when handling sensitive information. In summary, administrative assistants must work independently, be self-motivated, and able to handle a variety of tasks efficiently and accurately.

Your resume should show the company that your personality and your experience encompasses all of these things.

Additionally, there are a few best practices you want to follow to write a job-winning Administrative Assistant resume:

Tailor your resume to the job description: Match your skills and experience to the requirements listed in the job ad.
Use keywords: Include industry-specific keywords and terms related to account management to make your resume more searchable.
Showcase your soft skills: Soft skills such as communication, problem-solving, and adaptability are essential for administrative assistants. Highlight these skills in your resume.
Use specific language: Use action verbs and specific language to describe your experience and achievements. For example, instead of saying “managed calendars,” say “coordinated and managed calendars for a team of executives.”
Highlight your technical skills: Administrative assistants need to have proficiency in various software programs and tools, such as Microsoft Office and scheduling software. Highlight your proficiency in these areas.
Use specific metrics to quantify your accomplishments: Whenever possible, include quantifiable achievements, such as “increased efficiency by 30% through the implementation of a new filing system.”
Keep it concise: Limit your resume to one or two pages and use bullet points to make it easy to read.
Proofread your resume: Check for spelling and grammar errors, as well as consistency in formatting (I recommend Hemingway App ).

Let's dive deeper into each of these so you have the exact blueprint you need to see success.

The Best Administrative Assistant Skills To Include On Your Resume

Keywords are one of the most important factors in your resume. They show employers that your skills align with the role and they also help format your resume for Applicant Tracking Systems (ATS).

If you're not familiar with ATS systems, they are pieces of software used by employers to manage job applications. They scan resumes for keywords and qualifications and make it easier for the employers to filter and search for candidates whose qualifications match the role.

If you want to win more interviews and job offers, you need to have a keyword-optimized resume. There are two ways to find the right keywords:

1. Leverage The 20 Best Administrative Assistant Keywords

The first is to leverage our list of the best keywords and skills for an Administrative Assistant resume.

These keywords were selected from an analysis of real Administrative Assistant job descriptions sourced from actual job boards. Here they are:

Communication
Organization
Correspondence
Presentations
Time Management
Ability to prioritize
Problem Solving
Meet Deadlines

2. Use ResyMatch.io To Find The Best Keywords That Are Specific To Your Resume And Target Role

The second method is the one I recommend because it's personalized to your specific resume and target job.

This process lets you find the exact keywords that your resume is missing when compared to the individual role you're applying for.

Here's how it works:

Open a copy of your updated administrative assistant resume
Open a copy of your target administrative assistant job description
Head over to ResyMatch.io
Copy and paste your administrative assistant resume on the left and then do the same for the job description on the right
Hit scan and review the results

ResyMatch is going to scan your resume and compare it to the target job description. It's going to show you the exact keywords and skills you're missing as well as share other feedback you can use to improve your resume.

Here's a video walking through this whole process:

Employers spend an average of six seconds reading your resume.

If you want to win more interviews and offers, you need to make that time count. That starts with hitting the reader with the exact information they're looking for right at the top of your resume.

Unfortunately, traditional resume advice like Summaries and Objectives don't accomplish that goal. If you want to win in today's market, you need a modern approach. I like to use something I can a “Highlight Reel,” here's how it works.

Highlight Reels: A Proven Way To Start Your Resume And Win More Jobs

The Highlight Reel is exactly what it sounds like.

It's a section at the top of your resume that allows you to pick and choose the best and most relevant experience to feature right at the top of your resume.

It's essentially a highlight reel of your career as it relates to this specific role! I like to think about it as the SportsCenter Top 10 of your resume.

The Highlight Reel resume summary consists of 4 parts:

A relevant section title that ties your experience to the role
An introductory bullet that summarizes your experience and high level value
A few supporting “Case Study” bullets that illustrate specific results, projects, and relevant experience
A closing “Extracurricular” bullet to round out your candidacy

For example, if we were writing a Highlight Reel for an administrative assistant role, it might look like this:

Administrative Assistant Resume Summary Example

You can see how the first bullet includes the administrative assistant job title, the years of experience this candidate has, and it wraps up with a value-driven pitch for how they've helped companies in the past.

The next two bullets are “Case Studies” of specific results they drove at their company. Finally, their last bullet focuses on a volunteering stretch project that led to some amazing results.

This candidate has provided all of the info any employer would want to see right at the very top of their resume! The best part is, they can customize this section for each and every role they apply for to maximize the relevance of their experience.

Here's one more example of an administrative assistant Highlight Reel:

Administrative Assistant Resume Summary Example #2

While the content in this example is related to the legal industry, you can see how the bullet points related to an administrative assistant role, and it has all the elements of a great Highlight Reel (especially the emphasis on measurable outcomes and results!).

If you want more details on writing a killer Highlight Reel, check out my full guide on Highlight Reels here.

Bullets make up the majority of the content in your resume. If you want to win, you need to know how to write bullets that are compelling and value-driven.

Unfortunately, way too many job seekers aren't good at this. They use fluffy, buzzword-fill language and they only talk about the actions that they took rather than the results and outcomes those actions created.

The Anatomy Of A Highly Effective Resume Bullet

If you apply this framework to each of the bullets on your resume, you're going to make them more compelling and your value is going to be crystal clear to the reader. For example, take a look at these resume bullets:

❌ Responsible for managing office supplies for all staff.

✅ Managed office supplies, reducing costs by 10% through effective budgeting and vendor negotiation.

The second bullet makes the candidate's value so much more clear, and it's a lot more fun to read! That's what we're going for here.

That said, it's one thing to look at the graphic above and try to apply the abstract concept of “35% hard skills” to your bullet. We wanted to make things easy, so we created a tool called ResyBullet.io that will actually give your resume bullet a score and show you how to improve it.

Using ResyBullet To Write Crazy Effective, Job-Winning Resume Bullets

ResyBullet takes our proprietary “resume bullet formula” and layers it into a tool that's super simple to use. Here's how it works:

Head over to ResyBullet.io
Copy a bullet from your administrative assistant resume and paste it into the tool, then hit “Analyze”
ResyBullet will score your administrative assistant resume bullet and show you exactly what you need to improve
You edit your bullet with the recommended changes and scan it again
Rinse and repeat until you get a score of 60+
Move on to the next bullet in your administrative assistant resume

Let's take a look at how this works for the two resume bullet examples I shared above:

First, we had, “Responsible for managing office supplies for all staff.”

ResyBullet gave that a score of 10/100. It is a little short, and it's missing relevant details, compelling language and measurable outcomes:

Bad Administrative Assistant Resume Bullet Example

Now, let's take a look at our second bullet, “Managed office supplies, reducing costs by 10% through effective budgeting and vendor negotiation.”

ResyBullet gave that a 71 / 100. Much better! This bullet had more content focused on the specific criteria the hiring team is looking for. We can see that they reduced costs by 10%, and we see what methods they implemented to generate those results:

Good Administrative Assistant Resume Bullet Example

Now all you have to do is run each of your bullets through ResyBullet, make the suggested updates, and your resume is going to be jam packed with eye-popping, value-driven content!

And if you want to learn more about the underlying strategies behind writing great resume bullets, check out this guide.

3 Administrative Assistant Resume Examples For 2023

Now let's take a look at all of these best practices in action. Here are three resume examples for different situations from people with different backgrounds:

Administrative Assistant Resume Example #1: A Traditional Background

Administrative Assistant Resume Example #2: A Non-Traditional Background

For our second administrative assistant resume example, we have a candidate who has a non-traditional background. In this case, they are coming from a legal background and highlight their transferrable skills. Here's an example of what their resume might look like when applying for administrative assistant roles:

Administrative Assistant Resume Example #3: Administrative Assistant with a Resume Gap

For our third administrative assistant resume example, we have a candidate who has 10+ years of experience, and is looking to re-enter the workforce after a 2+ year gap. Here's an example of what their resume might look like:

At this point, you know all of the basics you'll need to write an administrative assistant resume that wins you more interviews and offers. The only thing left is to take all of that information and apply it to a template that's going to help you get results.

We made that easy with our ResyBuild tool . It has 8 proven templates that were created with the help of recruiters and hiring managers at the world's best companies. These templates also bake in thousands of data points we have from the job seekers in our audience who have used them to land job offers.

Just click any of the templates below to start building your resume using proven, recruiter-approved templates:

ResyBuild For Account Manager Resume Templates

Key Takeaways To Wrap Up Your Job-Winning Administrative Assistant Resume

You made it! We packed a lot of information into this post so I wanted to distill the key points for you and lay out next steps so you know exactly where to from here.

Here are the 5 steps for writing a job-winning administrative assistant resume:

Start with a proven resume template from ResyBuild.io
Use ResyMatch.io to find the right keywords and optimize your resume for each administrative assistant role you apply to
Open your administrative assistant resume with a Highlight Reel to immediately grab your target employer's attention
Use ResyBullet.io to craft compelling, value-driven bullets that pop off the page
Compare the draft of your administrative assistant resume to the examples on this page to make sure you're on the right path
Use a tool like HemingwayApp to proofread your resume before you submit it

If you follow those steps, you're going to be well on your way to landing more administrative assistant interviews and job offers.

Laura Lorta

Laura is an Editor at Cultivated Culture. She transitioned from teaching into the world of content so she's no stranger to career pivots. She also has a bachelors in Entrepreneurship and a Masters in Curriculum & Instruction / Bilingual Education. She currently shares job search advice to help people like you land jobs they love without applying online.

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12 Administrative Assistant Resume Examples for Your 2024 Job Search

Administrative Assistants are experts at ensuring smooth office operations and supporting high-level executives. Just like an efficient office, your resume as an administrative assistant should be well-organized and effectively communicate your skills to support the needs of the team. In this guide, we'll explore 12 administrative assistant resumes that demonstrate how to present your qualifications and strengths.

Resume Examples

Resume guidance.

High Level Resume Tips
Must-Have Information
Why Resume Headlines & Titles are Important
Writing an Exceptional Resume Summary
How to Impress with Your Work Experience
Top Skills & Keywords
Go Above & Beyond with a Cover Letter
Resume FAQs
Related Resumes

Common Responsibilities Listed on Administrative Assistant Resumes:

Greet visitors, answer phones, and direct inquiries
Arrange meetings and business travel for management team
Prepare and track purchase orders and invoices
Maintain filing systems, databases, and information systems
Coordinate office moves, supplies orders, and setup of IT systems
Ensure compliance with administrative policies and procedures
Prepare agendas and other written correspondences
Take and distribute meeting minutes
Maintain conference room calendars
Develop and distribute weekly and monthly reports
Set up video conference calls with remote employees
Manage and organize databases and electronic records
Research, analyze, and compile information for business reports
Create and update spreadsheets, presentations, forms, and databases
Collaborate with other departments on ongoing projects
Ensure all contracts are filled out properly and filed in a timely manner

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Administrative Assistant Resume Example:

Coordinated and managed projects and initiatives for the organization, resulting in a 10% increase in productivity.
Led the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%. Provided high-level administrative support to executives, resulting in a positive impact on the company's overall performance.Provided exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings.
Executed tasks effectively and efficiently, resulting in a 15% increase in departmental productivity
Demonstrated strong ability to do quality work for the usual projects that an individual would be assigned at this level
Provided support to management, resulting in a positive impact on the company's overall performance
Optimized administrative processes, enabling more efficient document workflow that bolstered productivity
Assisted with general administrative tasks and projects, resulting in a positive impact on the company's overall performance
Demonstrated strong attention to detail, resulting in a 25% decrease in administrative errors
Constructed comprehensive spreadsheets and presentations for team meetings and executive keynotes, creating visuals that highlighted successes and drove actionable insights
Project Management
Office Management Systems
Executive Support
Effective Task Execution
Quality Work
Administrative Support
General Administrative Tasks
Attention to Detail
Time Management
Interpersonal Communication
Problem-Solving
Critical Thinking
Organization
Prioritization
Multi-Tasking
Adaptability
Microsoft Office
Technical Writing
Business Administration
Communication

Administrative Assistant with no experience Resume Example:

Implemented time-saving processes involving ordering and tracking office supplies, resulting in more efficient inventory management leading to cost savings.
Demonstrated proactive phone answering behaviors, logging and directing up to 20 calls per day with an average answer speed of 8 seconds.
Composed professional emails and documents using MS Office, providing a foundational layer of communication and documentation for the whole organization.
Improved ability to manage and prioritize daily tasks, resulting in a better time management system and ensuring that all demands were met within deadlines
Developed effective strategies for filing systems that resulted in a higher degree of organization and accuracy of documents
Supported team members with complex scheduling tasks, managing calendar and appointment settings to ensure on-time attendance
Problem Solving
Microsoft Office Expertise
Telephone Etiquette
Customer Service
Document Preparation
Inventory Management
Filing Systems
Presentation Preparation
Verbal and Written Communication

Administrative Aide Resume Example:

Managed workflow of documents, records, schedules and logistic for executive staff which resulted in a 20% decrease in time spent on administrative tasks.
Analyzed departmental records, prepared extensive reports and devised innovative solutions to meet organizational goals.
Developed and implemented new filing system and procedures, to optimize the office efficiency and enhance productivity by 10%.
Oversaw the planning and delivery of staff meetings, events and travel arrangements, resulting in a robust communication infrastructure between staff and executives.
Increased customer engagement efforts by 25%, through recruitment and retention activities that embraced diversity and inclusion initiatives.
Trained new team members on the data entry, document management and other office administrative tasks to improve job performance.
Implemented workflow management system that automated the tracking, reviewing and organizing of documents and records, boosting organizational productivity by 15%
Instrumental in managing complex filing systems with efficient record keeping, which enlarged the manageability and accuracy of documents by 50%
Streamlined communication process by constructing and maintaining databases with pertinent data, allowing more precise decisions within the organization
Microsoft Office Suite
Organization and Time Management
Data Entry and Management
Bookkeeping and Budgeting
Filing, Record Keeping and Documentation
Communication Skills
Time Management and Organization
Event Planning and Coordination
Customer Service and Engagement
Scheduling and Calendar Management
Staff Training and Development
Critical Thinking and Problem Solving
Multitasking
Writing and Editing
Workflow Management

Administrative Support Resume Example:

Increased process efficiency and department productivity through the development a new filing system that streamlined document organization, categorization, and storage
Met monthly department goal of processing 125 invoices per month with 100% accuracy and on time
Proactively provided regulatory compliance support and research to ensure department operations remain compliant with organizational and industry standards.
Proved expertise in travel management by arranging 100+ domestic and international trips; saved the organization over $4000 in total by negotiating discounts
Exceeded stakeholder expectations by effectively coordinating meetings and conference events on tight timelines
Championed a creative cost containment initiative that identified and reduced spending in non-essential department services by over 15%
Showed excellence in data entry and database administration by successfully transitioning from paper-based process to an automated system, resulting in a 35% increase in data accuracy and aggregate speeds of information requests
Demonstrated exceptional customer service through providing timely, accurate responses to 200+ client inquiries every month
Awarded with the “Organizational Support of the Year” award for seamlessly managing the executive calendar and providing timely, professional administrative support.
Filing System Development & Maintenance
Regulatory Compliance & Research
Communications & Collaboration
Travel Management & Expense Tracking
Cost Containment & Budget Management
Data Entry & Database Administration
Customer Service & Support
Calendar & Meeting Management
Time Management & Organization

Administrative Assistant Intern Resume Example:

Assisted in the organization and coordination of a successful company-wide conference, resulting in a 20% increase in attendance and positive feedback from attendees.
Developed and implemented a system for tracking and managing office supplies, resulting in a 15% reduction in office supply costs.
Assisted in the creation and implementation of a new customer service protocol, resulting in a 25% increase in customer satisfaction ratings.
Streamlined office operations by effectively managing the reception desk, ensuring prompt and courteous responses to inquiries and directing calls to the relevant departments.
Improved the efficiency of the department by creating a centralized filing system, reducing the time needed to retrieve important documents by 50%.
Provided administrative support to other departments, reducing the workload of team members by 20%, resulting in improved productivity and better delivery of services.
Implemented a comprehensive reporting system, resulting in an organized and centralized database for important information, improving the decision-making process for upper management.
Coordinated several successful company events, which involved logistical planning, venue booking, and ensuring smooth operations during the event, resulting in a positive impact on the company's image.
Maintained a detailed and accurate calendar, ensuring all deadlines, appointments, and meetings were efficiently managed, resulting in improved time management for the department.
Strong organizational and multi-tasking skills
Excellent communication and interpersonal skills
Able to work independently and in teams
Proficient in Microsoft Office suite and other relevant software
Proficient in scheduling and calendar management
Proven track record of meeting deadlines
Troubleshooting and problem solving skills
Adaptable to rapidly changing environments
Detail-oriented and meticulous
Excellent customer service and client relations
Ability to handle sensitive and confidential information
Knowledge of clerical and administrative procedures

Administrative Clerk Resume Example:

Generated over 50% cost savings by creatively consolidating purchasing agreements with key suppliers.
Developed a streamlined document filing system to ensure the office ran efficiently.
Designed an automated process that tracks and reconciles invoices while actively monitoring financial records.
Pioneered an updated phone/voicemail system that reduced incoming call wait times by an average of 3 minutes
Reduced expenses related to office supplies and materials by introducing an innovative inventory management system
Successfully coordinated complex travel arrangements for senior executives to 25 countries in the region
Streamlined onboarding processes, resulting in a reduction in paperwork of over 25%
Developed and managed numerous automated systems, tools, and processes that increased enterprise efficiency
Collaboratively prepared executive correspondence, reports, and other documents for numerous high-profile meetings
Communication & Interpersonal Skills
Financial Management
Organizational & Time-Management Skills
Problem Solving/Analytical Thinking
Computer Proficiency (Microsoft Office Suite, ERP, CRM)
Professionalism & Diplomacy
Adaptability & Flexibility
Customer Service & Conflict Resolution
Document & Database Management
Process Improvement & Quality Assurance
Multi-tasking & Prioritization
Nonprofit Administration

Beginner Admin Assistant Resume Example:

Developed and managed a filing system for documents and automated systems that reduced document retrieval time by 25%.
Researched and recommended cost-effective supplies that resulted in a 35% cost savings for the organization.
Automated the email process with templates and message rules that led to an average response time of two hours.
Enhanced the customer service experience by addressing inquiries with up-to-date product knowledge and effectively referring customers to the appropriate team members.
Implemented contact management tools to organize customer data and tracking system that improved customer satisfaction ratings by 20%.
Replaced manual documentation processes with automated solutions, generating productivity gains of over 35%.
Answered customer inquiries on the phone, online, and through email, increasing customer satisfaction ratings by 10%
Streamlined scheduling processes to enable efficient meeting coordination that increased overall operational efficiency by 23%
Edited documents, videos, and graphics for presentations that met client expectations and demonstrated understanding of task outcome
Document filing and retrieval
Microsoft Office proficiency
Automation and streamlining of processes
Contact management tools
Cost savings/reduction
Problem solving/critical thinking
Customer service/relations
Excellent Communication (Written & Verbal)
Attention to detail
Organizational and time-management skills
Presentation development
Ability to embrace and learn new technologies
Flexible and adaptable to changing needs

Entry Level Administrative Assistant Resume Example:

Organized and managed the schedule and travel itineraries of upper management, resulting in a 10% increase in their productivity.
Created and maintained spreadsheets and databases, streamlining the company's administrative processes.
Coordinated and organized meetings and events, improving the overall efficiency of the company.
Assisted in scheduling and organizing meetings and events, gaining experience in administrative support.
Shadowed and assisted experienced administrative assistants, learning how to handle various administrative tasks.
Participated in team meetings and training sessions, learning best practices for administrative support.
Excellent organizational skills
Detail oriented
Highly proficient in Microsoft Office Suite
Strong communication and interpersonal skills
Good time management and multi-tasking abilities
Ability to work with minimal supervision
Adaptability and creativity
Proven ability to handle confidential information
Accuracy and attention to detail
Ability to prioritize tasks
Positive attitude and strong work ethic
Proactive and organized approach to work
Ability to meet deadlines and follow up on tasks
Excellent customer service and problem-solving skills

Experienced Administrative Assistant Resume Example:

Efficiently redesigned and implemented digital filing system, resulting in a 26% increase in team efficiency.
Expertly managed executive calendars and video conferences, ensuring all meetings and engagements occurred on time and without interruption.
Worked with vendors and external parties to coordinate important company events and managed budgets to ensure accuracy in all billing activities.
Elevated stakeholder management and follow-up processes by creating structured tracking initiatives for employees, resulting in 33% faster response times
Researched and compiled pertinent industry data to formulate special projects, providing invaluable support to top-level management
Created and formatted content for a wide range of documents, from correspondence to reports to PowerPoint presentations—ensuring perfection in final deliverables
Drafted and prepared all correspondence, memos, and other documents with meticulous attention to detail, resulting in zero inaccuracies
Successfully developed, maintained, and managed physical and digital filing systems, bringing all company documents up to date
Assisted with onboarding processes and provided valuable HR advice, resulting in a smoother transition for new hires and improved onboarding practices
Advanced Calendar Management
Diverse Data Management
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access)
Document/Presentation Formatting and Editing
Outstanding Written and Verbal Communication
Technical Documentation/Instruction Writing
Knowledge of Business Workflows
Task Automation/Process Improvement Strategies
Resource Allocation and Scheduling
Research and Analytical Thinking
Database Management and Analysis
Budget Planning and Tracking
Innovative Problem-Solving
Conflict Resolution and Mediation
Professional Presentation and Negotiation
Expert Customer Service and Interpersonal Skills
Onboarding and HR Support

Junior Admin Assistant Resume Example:

Streamlined administrative processes, resulting in a 15% reduction in daily workflow processing time.
Managed travel logistics for teams of 15+ staff members with 100% satisfaction feedback for on-time performance and hotel reservations.
Streamlined Office Suite data management with the introduction of advanced organization systems and data backup processes, leading to a 20% increase in data storage efficiency.
Implemented a digital filing system and process tracking methodology, resulting in a 25% increase in data entry accuracy and improved business performance
Developed an up-to-date organizational chart which aided in the recruitment of 50+ NPO professionals per month
Created a variety of business presentations for executive-level stakeholders which contributed to a 10% increase in operational efficiency for the department
Generated multiple Excel spreadsheets reports, critical to monitoring in-house operations and cross-team synergy
Established weekly performance reviews and updated the team on progress measurements and productivity levels
Automated various daily tasks with the integration of office technologies, reducing the need for manual entry by 35%
Advanced office software proficiency
Data management
Automation/Technology integration
Project management
Negotiation
Microsoft Excel/Spreadsheet expertise
Logistics/Travel coordination
Time management
Organizational chart design
Reporting and analytics
Digital filing system implementation
Professional communication
Employee performance management
Problem-solving
Multi-tasking
Process optimization

Office Administrative Assistant Resume Example:

Facilitated onboarding process for 10 new staff members and revised company operations manual with up-to-date regulations and policies.
Streamlined administrative operations within department - reduced paperwork by 25%, implemented business expense tracking and reporting system, and improved filing and records organization by 35%.
Supported company expansion efforts and initiated event logistics; enhanced administrative control over large scale events, up to 250 people, resulting in 15% higher customer satisfaction.
Developed and implemented tracking system for employee expenses that saved the company 10% in related costs in just 6 months
Seamlessly coordinated travel arrangements and logistical support for 8 executive-level employees, ensuring professionalism, efficiency and privacy
Established protocols and procedures for workplace maintenance and IT support, leading to improved efficiency
Achieved 50% decrease in response times for IT tickets
Achieved 90% accurate record-keeping for administrative tasks
Spearheaded office organizational transition, cut overhead expenses following the swap from hard-copy filing to a digital storage system.
Implemented mailbox management system that improved incoming mail sorting and routing accuracy by 25%.
Optimized company correspondence, streamlining proofreading functions for reports, presentations and other documents to achieve 98% accuracy.
Team Collaboration & Management
Client Relations
Project Planning & Execution
Scheduling & Calendar Management
Multitasking & Prioritization
Data Entry & Records Management
Process & Protocol Design
Report Writing & Analysis
Attention to Detail & Accuracy
Confidentiality & Discretion
Event Logistical Support
Travel Arrangements & Bookings
Office Space & Equipment Maintenance
IT Support & Troubleshooting
Document Proofreading
Budget Tracking & Expense Management
Customer Service & Satisfaction
Business & Technical Writing

Senior Administrative Assistant Resume Example:

Successfully coordinated and scheduled meetings, appointments, and travel arrangements for the CEO, resulting in a 30% increase in productivity for the executive team
Implemented an electronic filing system that streamlined the management and retrieval of confidential and sensitive information, reducing the time spent on administrative tasks by 50%
Acted as a liaison between the CEO and external stakeholders, resulting in the successful negotiation of several high-value business deals
Designed and managed the office operations, resulting in a 20% increase in efficiency and a 15% decrease in costs.
Provided support to other departments, resulting in a 20% increase in overall productivity across the organization.
Trained and supervised junior administrative staff, resulting in a 50% increase in the quality of work and a 40% decrease in errors.
Successfully coordinated special projects and events, resulting in a 50% increase in employee engagement and satisfaction.
Assisted with budget preparation and expense management, resulting in a 25% reduction in overall expenses.
Acted as a liaison between the management and employees, resulting in a 30% increase in communication and collaboration across the organization.
Advanced Scheduling and Organization Skills
Proficient in Office Management Applications
Expertise in Document Management Systems
Adept at Conflict Resolution
Broad Knowledge of Business and Project Management
Excellent Communication and Interpersonal Skills
Proficiency in Accounting
Experienced in Budget and Expense Management
Ability to Prioritize Workload Efficiently
Proven Training and Supervisory Skills
Competent in HR Policies and Procedures
Superior Time Management and Multitasking Skills
Proven Problem-Solving Ability
Skilled Negotiator
Excellent Leadership and Teamwork Skills
Tech-Savvy with Knowledge of Latest Office Technology
Sound Knowledge of Conference, Planning and Event Management
Proficiency in Data Analysis and Report Presentation
Highly Detail-Oriented
Office Management

High Level Resume Tips for Administrative Assistants:

Creating a resume is all about making your best case for why you should be hired for an individual position. Certain aspects of your administrative career will hold more weight in the eyes of a recruiter than others will, so you will need to be selective about the information you include, and how you present it. Here are some tips to help you focus on what matters most: Emphasize organizational and time-management skills: As an Administrative Assistant, you are responsible for managing multiple tasks and projects simultaneously. Highlight your organizational and time-management skills on your resume, demonstrating your ability to prioritize tasks, meet deadlines, and manage competing demands. Showcase your communication and interpersonal skills: Your role as an Administrative Assistant involves interacting with a variety of stakeholders, including executives, team members, and clients. Emphasize your strong communication and interpersonal skills, including your ability to work collaboratively, resolve conflicts, and communicate effectively. Demonstrate your proficiency with relevant software and tools: In any Administrative Assistant role, your expertise with tools like Microsoft Office, Google Suite, CRM platforms, and project management systems will be very relevant and valuable to an organization. Be sure to highlight your proficiency with these types tools, related technology skills, and any certifications or training you've received in this area. Emphasize your attention to detail: As an Administrative Assistant, accuracy and attention to detail are critical to success. Highlight your ability to manage complex information, maintain meticulous records, and ensure quality control. Showcase your problem-solving skills: As an Administrative Assistant, you are often the first line of defense when problems arise. Emphasize your ability to identify and resolve issues quickly and effectively, demonstrating your problem-solving skills. Tailor your resume to the job and company: Customize your resume to each job you apply for, emphasizing the skills and experiences that make you a strong fit for the specific role and company. Use the job description to identify the key skills and qualifications the employer is seeking, and highlight how you meet those requirements.

Must-Have Information for a Administrative Assistant Resume:

Here are the essential sections that should exist in an administrative assistant resume:

Contact Information
Resume Headline
Resume Summary or Objective
Work Experience & Achievements
Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other administrative assistant candidates, you may want to consider adding in these sections:

Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Administrative Assistants:

Administrative assistant resume headline examples:, strong headlines.

Proactive Administrative Assistant with 4+ years of Experience

Results-Driven Administrative Assistant with 4+ Years of Expertise

These resume headlines showcase the candidate's experience and demonstrate their abilities as an Administrative Assistant.

Additionally, they highlight the candidate’s proactive attitude and results-driven mindset, with the use of action verbs like “proactive” and “results-driven”.

Weak Headlines

Unqualified Administrative Assistant
Administrative Assistant; 4 years of Experience
These resume headlines either seem unprofessional and lack clarity, or do not do an effective job of showcasing the candidate’s experience. The headline “Unqualified Administrative Assistant” suggests that the candidate is not in fact qualified for the role, which is off-putting, and the headline “Administrative Assistant; 4 Years of Experience” does not prove the candidate’s qualities or demonstrate that they would be an asset to the company.
Both headlines fail to demonstrate anything unique or valuable about them as an admin assistant.

Writing an Exceptional Administrative Assistant Resume Summary:

A resume summary is a crucial section for showcasing your administrative abilities, experiences, and accomplishments as an Administrative Assistant. It provides a brief but impactful overview of your skills and qualifications, which is essential in capturing the attention of hiring managers and demonstrating your suitability for the role.

For Administrative Assistants, your resume summary should highlight your administrative skills, experience in managing office operations, and expertise in scheduling and communication. A well-crafted summary will showcase your organizational ability and demonstrate your value as an Administrative Assistant.

Here are a few tips to make effective use of your summary:

Tailor it to the specific job that you are applying for – emphasizing the most relevant skills and experiences
Highlight your quantifiable achievements, such as reducing office expenses or improving workflow, to demonstrate your value as an Administrative Assistant
Use keywords related to the Administrative Assistant role and the administrative support industry to optimize your resume for both people and applicant tracking systems (ATS)
Keep the summary concise, aim for no more than 3-4 sentences
Avoid cliches and generic statements, and focus on highlighting your unique abilities and experiences.

Administrative Assistant Resume Summary Examples:

Strong summaries.

Experienced Administrative Assistant with 4+ years of professional experience in office management, customer relations, clerical duties, and data entry. Adept at multitasking and maintaining a high level of organization and efficiency. Proven track record of providing excellent customer service with a positive attitude.
Results-driven Administrative Assistant with 4+ years of experience providing comprehensive administrative and operational support. Highly organized and detail-oriented, with excellent communication and customer service skills. Skilled in streamlining office processes to maximize efficiency and productivity.

Why these are strong:

What makes the great summaries great is that they provide specific examples of the Administrative Assistant's skills and experience, such as office management, customer relations, clerical duties, and data entry. They also both emphasize the fact that the Administrative Assistant is organized, efficient, and brings positive energy to the team.

Weak Summaries

4 years' experience as an Administrative Assistant. Knowledgeable in customer relations, data entry, and office management. Efficient and organized.
Administrative Assistant with 4 years of experience. I'm great with people and have lots of customer service experience. I'm an organized person and can handle a lot of tasks at once.

Why these are weak:

In summary, both examples do not provide any unique value proposition or showcase any noteworthy accomplishments or skills that would make the candidate stand out from other candidates. A strong resume summary for an Administrative Assistant should be specific, highlight the candidate's achievements, and provide evidence to support any claims made.

Resume Objective Examples for Administrative Assistants:

Strong objectives.

Recent college graduate seeking role as an Administrative Assistant to utilize excellent organizational skills and detail-orientation to direct office operations efficiently and productively.

Self-motivated and organized Administrative Assistant, determined to use strong technical and communication skills to promote efficient, effective office operations.

What makes objectives strong is that they are customized to the particular position of Administrative Assistant and show a clear indication of the experience and skills that the applicant can bring to the role. The objectives focus on the employer's needs and list what makes the applicant a strong candidate for the job.

Weak Objectives

An Administrative Assistant role to grow my career and advance professionally.

Highly experienced Administrative Assistant eager to apply my skills and utilize my knowledge of all office tasks to contribute to the workplace.

These resume objectives are weak because they don't demonstrate any understanding of the role and what the employer is looking for. They simply indicate that the applicant is looking for a job, rather than conveying the value and experience they can bring to the position.

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Keep your resume succinct. It's important to create a concise and detailed resume that accurately reflects the knowledge and experience you have in the administrative field.
Focus on qualifications and abilities related to the job you're applying for, and omit any extra information that's not pertinent to the position.
Highlight your core skills. As an Administrative Assistant, you're expected to have excellent organizational and communication skills, so make sure to emphasize these in your resume. You should also showcase any other skills you possess, such as knowledge of software programs, multitasking, and critical thinking skills.
Demonstrate proven success. To stand out to recruiters and hiring managers, include examples of successful projects and tasks you've completed in the past. This will make a strong impression and help you stand out among the competition.
Showcase your adaptability. Administrative professionals must be able to adjust to changing demands quickly, so showcase any adaptability skills you possess. You might consider highlighting the results of a project you completed within a tight deadline or how you overcame a challenging obstacle.
Share awards and accomplishments. If you've received any type of recognition or awards in the past related to your administrative work, include those in your resume as well. Having relevant awards to back up your qualifications will demonstrate your value and make a great impression.
Use action verbs to describe your experiences to help them stand out, such as “streamlined,” “coordinated,” “initiated,”etc.
Focus on accomplishments rather than duties, emphasizing tangible outcomes resulting from your work.

Example Work Experiences for Administrative Assistants:

Strong experiences.

Provided administrative support to a team of 25 employees, resulting in a 20% increase in productivity over a 3-month period.

Reduced office costs by 10% by negotiating better prices with vendors.

Organized and maintained physical and digital filing systems for the department, improving document retrieval time by 30%.

Developed and implemented a new filing system for the office, which resulted in a 25% improvement in efficiency.

Created a weekly schedule for office staff that improved overall customer satisfaction by 10%.

Provided administrative assistance to the CEO, which led to a 5% reduction in time spent on administrative tasks.

These examples demonstrate the administrative assistant’s ability to support a team, increase productivity, reduce costs, and improve efficiency and customer satisfaction. The metrics included in each example illustrate the impact that the individual had on their team.

Weak Experiences

Provided administrative assistance to the office staff.

Organized and maintained filing system for the department.

Created a weekly schedule for office staff.

Handled office operations and customer relations.

Answered phone calls and handled customer inquiries.

Tracked and maintained office supplies.

These examples do not provide any metrics or explain the impact that the individual had in their role. The duties listed are also too general and do not explain the individual’s accomplishments.

Top Skills & Keywords for Administrative Assistant Resumes:

Top hard & soft skills for administrative assistants, hard skills.

Computer proficiency (MS Office, spreadsheet and database programs)
Great organizational and time management abilities
Ability to multitask effectively
Problem-solving and decision-making skills
Discretion and confidentiality
Ability to learn quickly

Soft Skills

Interpersonal communication
Organizational skills
Confidentiality

Go Above & Beyond with a Administrative Assistant Cover Letter

Administrative assistant cover letter example: (based on resume).

Dear [Company Name] Hiring Manager, I am excited to apply for the Administrative Assistant position at [Company Name]. With my experience in managing workflow, analyzing records, and developing filing systems, I am confident in my ability to make a positive impact on your team. In my previous role, I managed workflow of documents, records, schedules, and logistics for executive staff. Through my efforts, I was able to decrease the time spent on administrative tasks by 20%, allowing the executive staff to focus on high-priority tasks. Additionally, I analyzed departmental records, prepared extensive reports, and devised innovative solutions to meet organizational goals. One of my proudest achievements was the development and implementation of a new filing system and procedures that optimized office efficiency and enhanced productivity by 10%. I am confident that I can apply the same level of detail and dedication to any project or initiative at [Company Name]. Furthermore, I have experience overseeing the planning and delivery of staff meetings, events, and travel arrangements, which resulted in a robust communication infrastructure between staff and executives. I also increased customer engagement efforts by 25% through recruitment and retention activities that embraced diversity and inclusion initiatives. In addition, I have trained new team members on data entry, document management, and other office administrative tasks to improve job performance. I am excited about the opportunity to bring my experience and passion for organization and communication to [Company Name].

Thank you for considering my application. I look forward to the opportunity to speak with you further about how I can contribute to your team. Sincerely, [Your Name]

As an Administrative Assistant, submitting a cover letter along with your resume can help you stand out in a competitive job market. A cover letter allows you to showcase your communication and organizational skills, highlight your attention to detail, and demonstrate your passion for the position.

A cover letter is an opportunity to add a personal touch to your application and provide additional context beyond the bullet points on your resume. It also shows the hiring manager that you have taken the time to research the company and position and are invested in the opportunity.

Here are some of the most convincing reasons for why an Administrative Assistant should submit a cover letter:

It showcases your communication and organizational skills: As an Administrative Assistant, you'll be working with cross-functional teams, stakeholders, and clients on a daily basis. Your cover letter provides an opportunity to demonstrate your written communication skills and ability to clearly convey ideas. It also allows you to showcase your organizational skills by outlining your ability to manage schedules, prioritize tasks, and maintain accurate records.
It highlights your attention to detail: As an Administrative Assistant, attention to detail is crucial to ensuring the smooth running of the office. Your cover letter provides an opportunity to demonstrate your ability to catch errors and ensure accuracy in your work.
It demonstrates your passion for the position: A well-written cover letter can showcase your enthusiasm for the administrative field and the company. This can make a difference in the hiring manager's decision-making process.
It sets you apart from other applicants: A well-crafted cover letter can help you stand out from other applicants who may have similar experience and qualifications.

While writing a cover letter may seem like a daunting task, it doesn't have to be. Your cover letter should complement your resume and highlight your skills and experience in a way that is relevant to the specific position you are applying for.

Tips for aligning your cover letter with your resume:

Use the same header as your resume: This will help the hiring manager identify your application as a complete package.
Align the content of your cover letter with the requirements of the job: Use the job description as a guide to highlight your relevant skills and experience.
Use keywords from the job posting: Incorporate relevant keywords from the job posting to help your application get past applicant tracking systems (ATS).
Keep your cover letter concise and focused: Aim for one page and avoid repeating information from your resume.
Provide specific examples: Use your cover letter to provide specific examples of how you have successfully managed administrative tasks or assisted in project management.
Showcase your professionalism: As an Administrative Assistant, professionalism is an essential part of the job. Use your cover letter as an opportunity to showcase your professional demeanor and approach to the role.
Proofread carefully: Errors in your cover letter can undermine your credibility, so make sure to proofread carefully before submitting your application.

Resume FAQs for Administrative Assistants:

How long should i make my administrative assistant resume.

An Administrative Assistant's resume should be between 1-2 pages in length, depending on the person's experience level. No matter what, the resume should include essential elements such as a professional profile, an employment history, as well as tangible accomplishments and technology skills. However, it should always focus on relevancy and be no longer than two pages long. Anything longer risks being too dense or containing unnecessary information.

What is the best way to format a Administrative Assistant resume?

When it comes to crafting an effective Administrative Assistant resume, the key is to ensure the resume is clearly structured and easy to skim. To achieve this, make sure to place your contact information at the top, followed by a concise summary statement that outlines your relevant experience and qualifications. After this, include your professional experience, educational background, and any certifications or awards you have earned. Finally, make sure to highlight your skills and relevant accomplishments in each job listing or section.

Which Administrative Assistant skills are most important to highlight in a resume?

When crafting a resume, it's very important to emphasize the right hard skills to demonstrate proficiency in the areas that truly matter. Common hard skills to highlight on an Administrative Assistant resume include: -Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook -Knowledge of customer relationship management (CRM) systems -Ability to work with databases and enterprise resource planning (ERP) tools -Bookkeeping, accounting, and coding skills -Data entry and record-keeping capabilities -Meeting, event, and travel coordination experience -Excellent written and verbal communication skills, including executive-level correspondence -Superb organizational and multitasking talents -Project management, prioritization, and problem-solving expertise -Familiarity with Human Resource Information Systems (HRIS) and payroll processes

How should you write a resume if you have no experience as a Administrative Assistant?

If you have no experience as an Administrative Assistant, don't worry! There are still several ways you can create a strong resume that highlights your skills and demonstrates your potential as a successful Administrative Assistant. Here are some tips to help you get started: Start with a strong objective statement: Begin your resume with a clear and concise objective statement that highlights your desire to work as an Administrative Assistant and your relevant skills and attributes. This will show employers that you are serious about pursuing a career in this field. Emphasize transferable skills: Even if you don't have experience as an Administrative Assistant, you likely have transferable skills from other jobs or from your education. Highlight these skills in your resume, such as strong communication, organizational, and problem-solving abilities. Showcase relevant coursework or certifications: If you have taken relevant courses or earned certifications, be sure to highlight these in your resume. This will demonstrate that you have a foundational understanding of the field and are committed to developing your skills. Include volunteer work or internships: If you have volunteered in administrative roles or completed internships, be sure to include these experiences in your resume. This will show employers that you have hands-on experience in an office environment and can handle administrative tasks. Customize your resume for the job: Tailor your resume to the specific job you are applying for. Research the company and the role to determine what skills and attributes are most important, and emphasize these in your resume. Use a functional or skills-based resume format: If you don't have a lot of experience, consider using a functional or skills-based resume format instead of a chronological format. This will allow you to highlight your skills and abilities, rather than your work history.

Compare Your Administrative Assistant Resume to a Job Description:

Identify opportunities to further tailor your resume to the Administrative Assistant job
Improve your keyword usage to align your experience and skills with the position
Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Administrative Assistants:

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12 Administrative Assistant Resume Examples & Writing Guide

Create an administrative assistant resume that stands out with these 12 real-world examples and expert writing tips. Learn what skills and experience to highlight, and get step-by-step guidance on crafting each resume section: objective, work history, education, and more. Includes bonus tips on choosing the best resume format and design.

A top-notch resume is key to landing an administrative assistant position. But putting one together can feel overwhelming, especially if writing isn't your strong suit. Don't worry - this guide breaks down exactly how to create an administrative assistant resume that will get you noticed by employers.

Inside, you'll find step-by-step instructions covering what sections to include, what skills to highlight, and how to describe your work experience. The guide also provides 12 real resume examples from administrative assistants so you can see how others have succeeded in presenting their qualifications.

By following the advice in this article, you'll be able to put together a resume that clearly shows why you're an excellent fit for the administrative assistant roles you want. Even if English isn't your first language, the tips are easy to understand and put into practice. Let's dive in and get your resume ready to impress hiring managers and land you more interviews.

Common Responsibilities Listed on Administrative Assistant Resumes

Answering and directing phone calls
Scheduling meetings and appointments
Maintaining and updating filing systems
Managing calendars and setting up meeting rooms
Ordering office supplies and managing inventory
Preparing and editing correspondence, reports, and presentations
Greeting visitors and providing customer service
Handling travel arrangements and expense reports
Maintaining databases and entering data
Assisting with event planning and coordination
Providing general administrative support to executives and teams
Handling confidential information with discretion

How to write a Resume Summary

There's an innate power intrinsic to the humble beginnings of every well-crafted resume, one that seems innocent at a glance, expendable to the hurried, but lies monumentally significant for the discerning. Blink, and you might overlook its magic. That space, dear reader, is called the summary or objective section of your resume.

Residing towards the top, just after personal particulars and before diving into the depth of your professional experience, lives this section. It's a quick, impactful encapsulation of the essence of your professional past, present, predicted future, and certainly something more.

As an Administrative Assistant, writing a high-quality and engaging summary/objective section is not an act of flaunting, but rather an exercise in collecting and expressing oneself.

Expertise in Summary

This paragraph is your ticket to convey your sense of individuality, expertise, and legitimacy in your chosen field — in your case, administration. Your achievements, the kind of roles you've held, key responsibilities you've managed, special projects you've worked on, along with a hint of personality defining who you are as a professional- all find a contextual abode in this capsule form. It isn't meant to replace the information that follows; rather it provides a flavour of the riches yet to unveil.

Start by understanding your journey and highlighting those succinct details which helped shape your career path. A helpful writing method is S.T.A.R, it stands for Situation, Task, Action, and Result - implying the context, role, steps and outcome respectively. It's an effective way to plan out your content.

Authoritativeness in Objective

Next, comes the alchemist's touch - translating your career chronicle into an objective, an assertive outlook that proclaims your commitment towards your profession. It doubles up as a vision statement, indicating your larger goals and aspirations, while also revealing your keen understanding of the dynamics of the administrative domain.

Here, it's advisable to remain rooted, authentic and precise. Each word should be well-defined and carry meaningful weight. It's not merely about what you want, but what you understand of the profession and how well you're aligned with its requirements.

Your objective should project an image of you as someone well-versed with the role of Administrative Assistant, ready to migrate skills and apply your expertise for the organisation's betterment — retaining your individuality while seamlessly blending with the role's requirement.

Trustworthiness through Honesty

Now comes the final ornament to seal the narrative: trustworthiness. Being direct and truthful in your summary and objective fosters an aura of reliability, a critical trait for Administrative Assistants. Employers often value honesty and transparency over embellishment. Commit to the principle of "honesty is the best policy", and your summary will shine with credibility.

Your intention should be to communicate in depth who you are as a professional: what you have learned, how transformative your experiences have been, and what visions guide you in your journey — painted elegantly on a canvas of professional vocabulary that rings true to the nature of your work. Reach out and connect with that employer, through an honest portrayal of your journey, goals and value addition.

And therein the essence lies, in endowing this space with the right weights of expertise, authoritativeness, and trustworthiness, moulding a summary-objective section that resonates with the reader, sparking a connection, warming them up for the fulfilling journey across your resume, yet ahead.

Strong Summaries

Detail-oriented Administrative Assistant with 5+ years of experience coordinating administrative processes, managing schedules and travel, and providing customer service in a corporate environment. Managed a multi-line phone system and trained new employees in efficient office protocols.
Efficient Administrative Assistant boasting 10 years' experience in corporate settings. Proficient in managing travel schedules, organizing large scale meetings, and independently managing routine administrative activities.
Versatile Administrative Assistant offering a blend of critical thinking skills and administrative experience. Proven track record in managing complex schedules, implementing time-saving strategies, and promoting optimal patient care.
Dedicated Administrative Assistant with 7+ years of experience managing large-scale administrative tasks. Proactively address challenging situations and articulate complex ideas to diverse audiences.

Why these are strong ?

These examples are strong because they clearly demonstrate the candidates' skills and experiences as Administrative Assistants. They highlight relevant achievements and responsibilities such as coordinating administrative processes, managing schedules, and providing customer service. The examples also establish the number of years of experience, strengthening the candidates' credentials. It's important for an Administrative Assistant's summary to plainly communicate these strengths, as it helps employers quickly understand the benefits of hiring the candidate.

Weak Summaries

Administrative Assistant with some experience in the field. Looking for a job.
Administrative Assistant. I worked for a company. I did things. I'm hardworking.
Admin Assistant here. I like coffee and dogs. I also do paperwork stuff, I guess. Hope you call me!
Worked before as an Administrative Assistant. I'm good at it because I say so. Trust me, I'm cool.
Experienced Administration Assistant. In my previous job, I had to do everything because my boss was mostly absent. Desperately seeking a change.

Why these are weak ?

These are bad examples because they lack professionalism, clarity, and specific details about the person's qualifications, skills and experience. A good resume summary should clearly outline the individual's strengths, achievements, and relevant experience in a concise and compelling manner. These summaries either provide vague and unconvincing details, or include irrelevant personal information. Remember, the summary is the first section hiring managers usually read, so it’s critical to make a strong first impression.

Showcase your Work Experience

There's no denying how an elegantly written work experience section on your resume can dramatically boost your chances of garnering attention from hiring managers. Think of it as a meticulously drawn map of your professional journey, highlighting not only where you've been, but also the skills you've acquired, the challenges you've faced, and the victories you've tasted. This is not about sleight of hand or woven tales, this is about presenting facts in the most effective way. An Administrative Assistant, like yourself, is an essential cog in the machinery of an organisation, and this section needs to reflect the multidimensional aspect of this role.

Showcase Responsibilities and Achievements

List your roles and responsibilities, but give priority to the accomplishments you've achieved in your role as an Administrative Assistant. Let's say you’ve improved the filing system in your current position, mention the results: 35% increase in accessibility, perhaps. Delve into the specifics of what you did to effect that change.

Use Action Words

Active verbs can inject vitality into your language, making it more engaging. Rather than writing "responsible for", try incorporating dynamic words such as "orchestrated", "streamlined" or "initiated". This not only catches the reader’s eye but paints a picture of a proactive professional.

Quantify your achievements and impact in each role using specific metrics, percentages, and numbers to demonstrate the tangible value you brought to your previous employers. This helps hiring managers quickly grasp the scope and significance of your contributions.

Tailor Your Resume

Every business has unique administrative needs, so try to reflect the requirements of the position. Take advantage of the job description; mirror its language and focus on the skills and experiences that the employer values most.

Highlight Relevant Soft and Hard Skills

Being an Administrative Assistant requires a balanced blend of diversified skills. Hard skills would include proficiency in office software, management of financial records, or understanding of administrative procedures. Meanwhile, your soft skills might include communication, organisation, or problem-solving capabilities.

Remember, this section is a reflection of your journey but, more importantly, it is a prediction of your potential. Focusing on not just where you've been, but where your learnt skills can take you, adds depth to your professional profile. You want prospective employers to see past accomplishments and envision future successes if they were to bring you on board. Given the central role an Administrative Assistant plays in an organisation, the value of illustrating that potential cannot be overstated.

Strong Experiences

Managed inventory and office supplies, reducing overall company costs by approximately 8%.
Successfully scheduled and coordinated meetings, appointments and travel arrangements for managers and executives.
Improved office efficiency by implementing optimal strategies for task management and workflow coordination.
Provided excellent customer service handling all enquiries and complaints, ensuring customer satisfaction and retention.
Assisted in the preparation of expense reports and purchase orders, maintaining accountability of the business 's finances.

These examples are considered good because they are specific, concise, and highlight achievements rather than just describing tasks. They emphasize the successful impact of the applicant's actions, which directly indicates value to potential employers. Using action verbs and quantifying achievements makes for strong bullet points. Furthermore, they demonstrate a variety of skills which are relevant to the job, such as inventory management, customer service, and financial accountability.

Weak Experiences

Did basic administrative tasks
Had responsibilities
Worked as a team
Was punctual and reliable
Had some computer skills

The examples provided are bad because they are too generic, vague and lack any kind of specific detail that would make them relevant or interesting to potential employers. 'Did basic administrative tasks' does not say anything about the scope of the tasks, their complexity or their outcomes. 'Had responsibilities' is similarly vague - everyone has responsibilities in their job, and it doesn't highlight any particular skills or achievements. 'Worked as a team' sounds like an avoidance of discussing specific roles or contributions. 'Was punctual and reliable' are basic expectations in any job, not boasting aspects. Finally, 'Had some computer skills' does not specify which skills these are, which is necessary information in today's digital work environment. These bullet points do nothing to sell the individual to future employers or display any unique strengths or accomplishments.

Skills, Keywords & ATS Tips

When writing a resume for an Administrative Assistant position, the variety of skills you possess plays a crucial role. Both hard and soft skills are important, and understanding how they relate to an Applicant Tracking System (ATS) and keywords can give you an edge.

Hard Skills for Administrative Assistants

Hard skills refer to those abilities that are learned and perfected over time, such as typing speed or proficiency in a particular software. In the context of an Administrative Assistant, these might involve skills like data management, bookkeeping, or proficiency in Microsoft Office. Listing these on your resume directly shows your capacity to handle particular tasks.

Soft Skills for Administrative Assistants

Contrarily, soft skills are the personal attributes that enable one to interact well and effectively with other people. As an Administrative Assistant, you will often be the first point of contact for various people and so must display attributes like excellent communication, problem-solving abilities, and strong organization. Common soft skills to list on your resume include punctuality, team-working abilities, or professionalism.

Keywords for Administrative Assistants

Every profession has its own unique set of keywords that employers look out for on resumes. These are industry-specific terms that indicate your knowledge and expertise. For an Administrative Assistant, such keywords might include "calendar management", "project coordination" or "process improvement".

ATS and Matching Skills

An Applicant Tracking System (ATS) is a software that many employers use to scan resumes and applications. This system automates the early-stage screening process, deciding which resumes qualify for further review based on the requirement set by the employer. Therefore, by strategically using keywords on your resume that correspond closely to the job advertisement, your chances of getting through the ATS increases.

Your resume will be more effective if you ensure each skill you list is relevant to the job description. Every job is different and pays particular attention to certain skills. By matching your skills, both hard and soft, with those the employer is after, your resume will often be ranked higher in the ATS. Remember to validate your skills with experiences, whenever possible.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

Microsoft Office
Record Keeping
Appointment Scheduling
Project Management
Communication Systems
File Management
Supply Management
Accounting Skills
Document Management
Office Administration
Superior Written and Verbal Communication
Advanced Computer Skills
Customer Service
Attention to Detail
Time Management
Problem Solving
Multitasking
Flexibility
Organizational Skills

Soft Skills

Communication
Problem-Solving
Adaptability
Critical Thinking
Decision Making
Stress Tolerance
Negotiation
Interpersonal Skills

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

Communicate
Administrate
Collaborate
Problem-Solve

Education & Certifications

Adding your education and certificates to your resume as an Administrative Assistant is essential in demonstrating your qualifications. Start by creating an "Education" section on your resume. Here, mention your highest degree first, and then list any other relevant academic qualifications in reverse chronological order. Follow the same pattern for your certificates in a separate section titled "Certifications". Remember to include the name of the certificate, the institution where you got it, and the year you completed it. Making these additions can significantly boost your resume's impact.

Some of the most important certifications for Administrative Assistants

Validates expertise in using Microsoft Office applications, such as Word, Excel, PowerPoint, and Outlook.

Recognizes administrative professionals who demonstrate excellence in their field through education, experience, and professional contributions.

Validates proficiency in using Google Workspace tools, such as Gmail, Google Drive, Google Docs, Sheets, and Slides.

Resume FAQs for Administrative Assistants

What is the best format for an administrative assistant resume.

The most effective format for an administrative assistant resume is the reverse-chronological format. This format highlights your most recent work experience first, followed by previous positions in descending order. It allows hiring managers to quickly assess your relevant skills and experience.

How long should an administrative assistant resume be?

An administrative assistant resume should typically be one to two pages long. If you have less than 10 years of experience, aim for a one-page resume. For those with more extensive experience, a two-page resume is acceptable. Focus on including the most relevant information and tailoring your resume to the specific job requirements.

What skills should I highlight on my administrative assistant resume?

When creating your administrative assistant resume, emphasize skills such as organization, communication, time management, and proficiency in various office software (e.g., Microsoft Office Suite, Google Workspace). Additionally, highlight any specific skills mentioned in the job description, such as event planning, travel arrangements, or customer service.

How can I make my administrative assistant resume stand out?

To make your administrative assistant resume stand out, tailor it to the specific job you're applying for by using keywords from the job description. Quantify your achievements whenever possible, such as 'Managed schedules for 5 executives' or 'Implemented a new filing system that increased efficiency by 20%.' Also, consider including a brief summary or objective statement at the top of your resume to grab the hiring manager's attention.

An Administrative Assistant supports office operations through duties like scheduling, file management, communication, and general administrative tasks. Key qualifications include excellent organizational abilities, strong multitasking skills, proficiency with office software/equipment, and superb verbal/written communication. When crafting a resume, highlight relevant experience handling office duties, customer service, scheduling, and record-keeping. Provide specific examples demonstrating multitasking, time management, and problem-solving skills. Clearly list technical skills like software expertise. Include a concise, achievement-focused overview highlighting your valuable administrative abilities.

Highly organized and detail-oriented Administrative Assistant with over 5 years of experience supporting executives and teams in fast-paced environments. Adept at streamlining processes, managing complex schedules, and facilitating smooth office operations. Proven track record of enhancing efficiency and productivity through strong communication, problem-solving, and multitasking abilities.

Provide high-level administrative support to C-suite executives, managing calendars, travel arrangements, and expense reports
Coordinate and organize board meetings, prepare agendas and materials, and record minutes
Streamline office processes and implement new systems, resulting in a 20% increase in efficiency
Serve as a liaison between executives and internal/external stakeholders, ensuring smooth communication and collaboration
Manage confidential documents and sensitive information with the utmost discretion and professionalism
Supported a team of 12 consultants, managing schedules, travel arrangements, and expense reports
Organized and maintained filing systems, ensuring easy access to important documents and records
Assisted in the preparation of client presentations and reports, proofreading and formatting documents
Managed office inventory and supplies, negotiating with vendors to secure cost-effective solutions
Planned and coordinated team-building events and off-site meetings, boosting morale and collaboration
Greeted visitors, answered phones, and directed calls to appropriate departments
Managed incoming and outgoing mail, ensuring timely distribution and processing
Maintained reception area, ensuring a clean, professional, and welcoming environment
Assisted with basic HR tasks, such as onboarding new employees and updating personnel files
Provided general administrative support to various departments as needed
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Gmail, Calendar, Drive, Docs)
Zoom and Microsoft Teams
Salesforce CRM
SAP Enterprise Software
Project management
Calendar management
Travel coordination
Expense reporting
Office management
Document preparation
Proofreading and editing
Customer service
Problem-solving
Time management
Organizational skills

An Administrative Aide performs clerical duties and provides office support. To write an effective resume: Highlight experience with administrative tasks like scheduling, data entry, and file management. Demonstrate proficiency in office software suites like MS Office. Emphasize strong organizational, multitasking, and communication abilities. Use clear formatting and concise phrasing.

Highly organized and detail-oriented Administrative Aide with a proven track record of providing exceptional support to executive-level staff. Adept at managing complex schedules, maintaining confidential records, and streamlining office processes to enhance efficiency and productivity. Committed to fostering positive relationships with colleagues and clients while delivering top-notch administrative services in fast-paced environments.

Provide comprehensive administrative support to the Chief Executive Officer and senior management team
Manage complex calendars, coordinate travel arrangements, and organize high-level meetings and events
Prepare and edit correspondence, presentations, and reports, ensuring accuracy and professional quality
Streamline office procedures and implement new systems, resulting in a 20% increase in overall efficiency
Serve as a primary liaison between the executive team and internal/external stakeholders, fostering effective communication and collaboration
Supported a team of 10 marketing professionals, managing schedules, appointments, and project timelines
Maintained and updated company databases, ensuring data accuracy and integrity
Coordinated logistics for corporate events, trade shows, and client meetings, often managing multiple projects simultaneously
Developed and implemented a new filing system, reducing document retrieval time by 30%
Trained and mentored new administrative staff, fostering a supportive and collaborative team environment
Provided administrative support to a team of financial advisors, managing client appointments and maintaining confidential records
Processed and tracked expense reports, ensuring timely reimbursement and adherence to company policies
Assisted with the preparation and distribution of client communications, including newsletters and market updates
Implemented a paperless filing system, reducing paper consumption by 50% and improving data security
Received recognition for exceptional customer service and attention to detail
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with CRM systems (Salesforce, HubSpot)
Strong project management and organizational skills
Excellent written and verbal communication abilities
Meticulous attention to detail and accuracy
Proven ability to multitask and prioritize in fast-paced environments
Proactive problem-solving and decision-making skills
Adaptability and flexibility in managing changing priorities
Expertise in managing confidential information with discretion
Proficient in basic graphic design (Adobe Creative Suite)
Experienced in event planning and coordination
Strong interpersonal skills and ability to build positive relationships
Self-motivated and able to work independently or as part of a team
Proven track record of streamlining processes and improving efficiency
Multilingual: Fluent in English and Spanish

An Administrative Support professional is responsible for providing efficient clerical assistance to ensure smooth office operations. Key duties include managing files, scheduling appointments, answering calls, and handling confidential data. When writing a resume for this role, highlight strong organizational skills, proficiency in MS Office suite, and the ability to multitask. Emphasize relevant experience demonstrating time management, attention to detail, and achievements that improved office efficiency. Provide specific examples showcasing your problem-solving and communication abilities.

Highly organized and detail-oriented Administrative Support professional with a proven track record of optimizing office operations, streamlining processes, and providing exceptional support to executives and teams. Adept at managing multiple priorities, maintaining confidentiality, and fostering a positive work environment. Skilled in problem-solving and communication, consistently delivering results in fast-paced settings.

Provided comprehensive administrative support to a team of 5 senior executives, managing complex calendars, travel arrangements, and expense reports
Implemented a new filing system that increased efficiency by 30% and reduced paper usage by 50%
Coordinated quarterly board meetings and prepared presentations, ensuring flawless execution and timely distribution of materials
Served as a liaison between executives and internal/external stakeholders, facilitating seamless communication and problem resolution
Trained and mentored 2 new administrative assistants, fostering a supportive and collaborative team environment
Supported a team of 15 consultants, managing schedules, travel arrangements, and expense reimbursements
Developed and maintained a centralized database for client information, improving data accuracy and accessibility
Coordinated onboarding for new hires, ensuring a smooth transition and integration into the team
Planned and executed team-building events and offsite meetings, boosting morale and fostering collaboration
Received the 'Employee of the Quarter' award twice for outstanding performance and dedication
Managed office operations for a 50-person team, overseeing supply inventory, equipment maintenance, and vendor relations
Implemented a new visitor management system, enhancing security and streamlining the check-in process
Coordinated internal and external events, including team meetings, client presentations, and conferences
Developed and maintained an office procedures manual, ensuring consistency and efficiency across the organization
Assisted with HR tasks, including onboarding, benefits administration, and employee relations
Executive Support
Office Management
Calendar Management
Travel Coordination
Expense Reporting
Event Planning
Project Coordination
Presentations
Database Management
Vendor Relations
Process Improvement

An Administrative Clerk is responsible for performing a variety of administrative and clerical duties to ensure the efficient operation of an office. Key tasks include managing files, scheduling appointments, data entry, and supporting staff. When writing a resume for this role, highlight your organizational and multitasking abilities through specific examples. Emphasize your proficiency with office software and technology. Use clear formatting and action verbs like "coordinated", "managed" to showcase relevant skills. Keep your resume concise yet informative.

Highly organized and detail-oriented Administrative Clerk with a proven track record of streamlining office procedures and improving operational efficiency. Adept at managing multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and clients alike.

Implemented a new filing system that increased document retrieval efficiency by 30%
Managed calendars and scheduled appointments for a team of 12 executives
Prepared and processed expense reports, ensuring 100% accuracy and timely submission
Coordinated domestic and international travel arrangements, resulting in cost savings of 15%
Trained 5 new administrative assistants on company procedures and best practices
Managed inventory of office supplies, ensuring uninterrupted availability and reducing waste by 20%
Processed incoming and outgoing mail, maintaining accurate records and timely distribution
Provided exceptional customer service, addressing inquiries and resolving issues promptly
Assisted in the onboarding process for new employees, ensuring smooth integration into the team
Maintained a clean and organized office environment, contributing to a professional atmosphere
Answered and directed phone calls, ensuring prompt and professional communication
Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors
Assisted in planning and organizing company events, contributing to successful execution
Maintained and updated company databases, ensuring accurate and up-to-date information
Provided general administrative support to various departments, enhancing overall productivity
Inventory Management
Filing and Organization
Employee Onboarding
Spreadsheet Management
Presentation Creation
Vendor Negotiation

An experienced administrative assistant plays a crucial role in maintaining an efficient and organized workplace. They act as the right-hand to executives and managers, providing high-level administrative support duties such as scheduling meetings, managing files and records, answering phone calls, and handling travel arrangements. When crafting a resume for this role, highlight your skills in areas like proficiency with Microsoft Office, superior organizational abilities, and excellent customer service. Utilize action verbs to describe your achievements and quantify them where possible, such as "Managed complex scheduling for 5 senior executives" or "Streamlined filing system, reducing document retrieval time by 40%." Tailor your resume to each specific job listing, emphasizing the most relevant qualifications and accomplishments. A well-written, achievement-oriented resume can make your candidacy stand out in this competitive field.

Seasoned Administrative Assistant with over 8 years of experience supporting executives and teams in fast-paced environments. Adept at managing complex calendars, coordinating travel, and optimizing administrative processes. Known for exceptional organizational skills, strong attention to detail, and ability to anticipate needs and proactively solve problems.

Coordinate internal and external meetings, including booking conference rooms, managing attendee lists, and preparing agendas and materials
Streamline administrative processes, resulting in a 25% increase in efficiency and productivity across the executive team
Serve as a liaison between executives and internal departments, ensuring smooth communication and timely resolution of issues
Train and mentor new administrative assistants, fostering a culture of excellence and continuous improvement
Supported a team of 12 consultants, managing calendars, travel arrangements, and expense reports
Implemented a new filing system, increasing document retrieval efficiency by 40%
Coordinated large-scale events, including annual team offsites and client workshops, managing logistics, vendors, and budgets
Assisted with onboarding new team members, ensuring a smooth transition and integration into the team
Received the 'Outstanding Support' award in recognition of exceptional performance and dedication
Provided administrative support to a team of 8 managers in the HR department
Managed a high volume of emails, phone calls, and requests, prioritizing tasks and ensuring timely responses
Assisted with the coordination of interviews, including scheduling, preparing materials, and welcoming candidates
Maintained and updated HR databases, ensuring accurate and up-to-date employee information
Participated in the planning and execution of employee engagement events, contributing to a positive company culture
Meeting Coordination
Process Optimization
Liaison and Communication
Training and Mentoring
Onboarding Assistance
Email and Phone Management
Interview Coordination
Employee Engagement
Microsoft Office Suite

An Office Administrative Assistant is the backbone of an organization, ensuring seamless operations through meticulous organization and exceptional multitasking abilities. Key responsibilities include managing calendars, coordinating meetings, handling correspondence, and facilitating smooth communication flow. Strong interpersonal skills and a knack for problem-solving are essential. When crafting your resume, highlight any relevant experience with office software and administrative procedures. Showcase your proficiency in verbal and written communication, as well as your keen attention to detail. Quantify achievements that demonstrate your ability to streamline processes, improve productivity, or enhance efficiency. Consider including certifications or training related to administrative skills to set yourself apart.

Highly organized and detail-oriented Office Administrative Assistant with over 7 years of experience in providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing office processes, and creating a positive and efficient work environment. Committed to delivering top-notch administrative services to drive organizational success.

Managed calendar and scheduled meetings for a team of 12 executives, ensuring optimal time management and productivity.
Implemented a new filing system that increased efficiency and reduced document retrieval time by 40%.
Coordinated domestic and international travel arrangements, securing cost-effective options and saving the company over $15,000 annually.
Served as the primary point of contact for visitors, providing a warm and professional welcome while maintaining office security protocols.
Trained 3 new administrative assistants, fostering a supportive and collaborative team environment.
Managed inventory and procurement of office supplies, ensuring uninterrupted operations and saving 15% on annual supply costs.
Processed invoices and expense reports, maintaining accurate records and facilitating timely reimbursements.
Assisted in planning and executing corporate events, including annual meetings and team-building activities for over 100 employees.
Created and maintained a comprehensive database of client information, enhancing customer relationship management.
Developed and implemented a new onboarding process for administrative staff, reducing training time by 30%.
Provided administrative support to a team of 8 financial advisors, managing calendars, appointments, and client correspondence.
Assisted in preparing and formatting financial reports and presentations, ensuring accuracy and visual appeal.
Maintained a well-organized and efficient filing system for sensitive financial documents.
Conducted research and compiled data to support business development initiatives.
Received recognition for exceptional customer service and problem-solving skills.
Presentation Preparation

Administrative Assistants perform clerical duties like scheduling, file management and project support. For those without experience, highlight transferable skills like communication and organization from academics, extracurriculars and volunteer roles. Emphasize computer skills like MS Office and detail-orientation from coursework or part-time jobs involving customer service or data entry.

Highly organized and detail-oriented individual seeking an Administrative Assistant position. Brings a strong work ethic, excellent communication skills, and a commitment to providing exceptional support to enhance office efficiency and productivity.

Assisted with filing, data entry, and maintaining organized records for a non-profit organization.
Demonstrated excellent attention to detail and accuracy in handling sensitive documents.
Collaborated with staff members to streamline office processes and improve workflow efficiency.
Provided friendly and professional customer service to clients and visitors.
Exhibited strong adaptability and quick learning skills in a fast-paced environment.
Supported faculty and staff with administrative tasks, including scheduling appointments and managing correspondence.
Demonstrated strong organizational skills by maintaining accurate records and filing systems.
Assisted in planning and coordinating departmental events and meetings.
Showcased excellent written and verbal communication skills when interacting with students, faculty, and staff.
Quickly adapted to new software and technologies to improve productivity and efficiency.
Greeted visitors and directed them to the appropriate departments or staff members.
Managed a multi-line phone system, effectively handling and routing calls.
Maintained a clean and organized reception area, ensuring a welcoming environment for guests.
Assisted with basic administrative tasks, such as filing and data entry.
Demonstrated a friendly and professional demeanor while providing excellent customer service.
Multi-tasking
Written and Verbal Communication
Microsoft Office Suite (Word, Excel, PowerPoint)
Google Suite (Docs, Sheets, Slides)
Teamwork and Collaboration
Scheduling and Calendar Management
Basic Bookkeeping
Event Planning and Coordination

An Administrative Assistant Intern provides valuable support to office staff by handling clerical tasks and learning the ropes. When crafting your resume, emphasize your customer service experience and strong computer abilities. Highlight relevant coursework, academic projects, and transferable skills like communication and organization. Use a clear, easy-to-read format and proofread carefully to make a polished impression.

Highly organized and detail-oriented Administrative Assistant Intern with a proven track record of supporting executives and managing office operations. Skilled in multitasking, project coordination, and maintaining a positive work environment. Adept at streamlining processes and improving efficiency to drive business success.

Assisted executive team with calendar management, travel arrangements, and expense reports, ensuring seamless coordination of schedules and timely submission of documents.
Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors to secure cost-effective deals, resulting in a 15% reduction in supply expenses.
Coordinated internal and external meetings, including booking conference rooms, preparing agendas, and taking detailed minutes, ensuring effective communication and follow-up.
Streamlined filing system and digitized documents, improving information accessibility and reducing paper usage by 30%.
Provided exceptional customer service to clients and visitors, creating a welcoming and professional office environment.
Supported a team of 15 employees by managing mail distribution, answering phones, and greeting visitors, ensuring efficient office operations.
Assisted with the planning and execution of company events, including annual conferences and team-building activities, contributing to successful events with high employee satisfaction.
Maintained office equipment, troubleshooting issues, and coordinating repairs, minimizing downtime and ensuring uninterrupted productivity.
Created and updated company documents, such as presentations and reports, using Microsoft Office Suite, delivering professional-quality materials.
Collaborated with HR to update employee records and maintain personnel files, ensuring accurate and up-to-date information.
Welcomed guests, managed check-ins and check-outs, and provided exceptional customer service, contributing to high guest satisfaction ratings.
Handled reservations and inquiries via phone and email, demonstrating strong communication skills and attention to detail.
Assisted with administrative tasks, such as filing, data entry, and invoice processing, supporting the smooth operation of the front desk.
Collaborated with housekeeping and maintenance teams to ensure guest rooms were clean, well-maintained, and ready for occupancy.
Demonstrated flexibility and adaptability by covering shifts and taking on additional responsibilities as needed, showcasing a strong work ethic and commitment to the team.
Office Equipment Maintenance

An admin assistant provides essential office support through tasks like data entry, appointment scheduling, and correspondence management. When crafting a resume for this beginner role, clearly highlight your skills in areas like MS Office proficiency, multi-tasking, and organization. Tailor your experience to demonstrate your ability to handle administrative responsibilities efficiently. Moreover, emphasize any internships or part-time jobs that honed your clerical abilities. Keep your resume concise yet informative, ensuring no errors. A well-structured, accomplishment-driven resume can make you stand out as the ideal candidate for an admin assistant position.

Highly organized and detail-oriented administrative professional with a strong passion for supporting teams and streamlining processes. Adept at multitasking, problem-solving, and maintaining a positive attitude in fast-paced environments. Committed to delivering exceptional results and contributing to organizational success.

Assisted with managing executive calendars, scheduling meetings, and coordinating travel arrangements
Maintained accurate records and filed documents using a cloud-based system, improving efficiency by 25%
Greeted clients and visitors, ensuring a positive first impression and providing exceptional customer service
Collaborated with cross-functional teams to organize company events and conferences for up to 200 attendees
Streamlined office supply inventory management, reducing waste and saving the company over $2,000 annually
Welcomed guests, handled check-ins, and provided information about gym facilities and class schedules
Managed phone lines, responding to inquiries and directing calls to appropriate departments
Maintained a clean and organized front desk area, ensuring a professional appearance at all times
Assisted with membership sales and renewals, contributing to a 15% increase in member retention
Trained 3 new receptionists on front desk procedures and customer service best practices
Provided administrative support to the center's staff, including data entry, filing, and copying
Assisted in organizing and promoting fundraising events, helping raise over $10,000 for youth programs
Created and maintained a database of donors and volunteers, streamlining communication efforts
Developed a new filing system for participant records, improving information accessibility and privacy
Demonstrated flexibility by taking on additional responsibilities as needed, such as supervising youth activities
Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
Verbal and Written Communication
Filing and Data Entry
Schedule Management
Front Desk Operations

As an entry-level administrative assistant, you'll be the backbone supporting an office's day-to-day operations. Duties include managing schedules, answering calls, data entry and handling correspondence. When crafting your resume, highlight any relatable experience like customer service roles or internships. Focus on showcasing strong organizational, communication and tech skills. For a winning resume format, start with a concise summary highlighting your key strengths. Then list out experience details using quantifiable accomplishments where possible. Clean formatting with strategic keyword use can also help your resume stand out. Remember, tailoring your resume to each specific role is crucial.

Highly organized and detail-oriented administrative professional seeking an entry-level position to leverage strong communication, multitasking, and problem-solving skills. Adept at managing multiple priorities in a fast-paced environment while maintaining a positive attitude and delivering exceptional results.

Assisted the administrative team with day-to-day office operations, including answering phones, scheduling meetings, and maintaining filing systems
Processed and distributed incoming and outgoing mail, ensuring timely delivery and organization
Managed the office supply inventory, placing orders as needed and maintaining accurate records
Provided support for company events, including logistics planning, guest list management, and on-site coordination
Received praise from supervisors for exceptional attention to detail and ability to quickly learn new tasks and procedures
Served as the first point of contact for students, faculty, and visitors at the university's Student Services office
Managed the front desk, directing inquiries and providing information on university policies and procedures
Scheduled appointments for academic advisors and counselors using an online booking system
Assisted with data entry and document preparation, ensuring accuracy and confidentiality
Consistently received positive feedback from students and staff for providing friendly and efficient service
Greeted patients and visitors, providing directions and answering general inquiries
Managed the check-in process, verifying patient information and updating electronic health records
Scheduled and confirmed appointments, ensuring smooth patient flow and minimizing wait times
Assisted with administrative tasks, such as filing, copying, and organizing patient documents
Recognized by the center's management for demonstrating compassion and professionalism in a healthcare setting
Phone Etiquette
Google Workspace (Docs, Sheets, Slides, Gmail)
Social Media Management

A Junior Admin Assistant provides clerical support by managing office communications, filing, data entry, and other tasks. Successful candidates have basic computer skills and strong organization. For the resume: Emphasize any relevant admin experience, familiarity with office software, and abilities like attention to detail. Open with a summary highlighting your organizational talents and customer service strengths.

Highly motivated and detail-oriented Junior Admin Assistant with a proven track record of providing exceptional support to executives and teams. Skilled in managing multiple tasks, optimizing administrative processes, and ensuring smooth office operations. Adept at handling confidential information with discretion and maintaining a professional demeanor in fast-paced environments.

Provided comprehensive administrative support to a team of 10 executives, managing calendars, scheduling meetings, and coordinating travel arrangements.
Streamlined office processes by implementing a new digital filing system, reducing paper usage by 40% and improving document retrieval efficiency.
Managed the onboarding process for new hires, ensuring smooth integration and reducing time-to-productivity by 25%.
Organized and coordinated monthly company-wide events, fostering a positive work culture and boosting employee engagement.
Handled sensitive client information with the utmost confidentiality, maintaining trust and building strong relationships.
Provided exceptional front desk support, greeting visitors, managing incoming calls, and handling general inquiries.
Maintained office inventory, ensuring adequate supplies were always available and minimizing waste.
Assisted with the preparation of monthly financial reports, ensuring accuracy and timely submission.
Coordinated the maintenance and repair of office equipment, minimizing downtime and ensuring uninterrupted operations.
Demonstrated flexibility by providing support to various departments during peak periods, contributing to overall team success.
Provided administrative support to the Human Resources department during a busy summer internship program.
Assisted with the organization and execution of employee training sessions, ensuring smooth logistics and positive participant feedback.
Conducted research on industry best practices and presented findings to the HR team, contributing to the development of new initiatives.
Maintained and updated employee records in the HRIS system, ensuring data accuracy and compliance with company policies.
Demonstrated a strong work ethic and willingness to learn, receiving positive feedback from supervisors and colleagues.
Documentation Management
Office Supply Management
Records Management
Professional Communication

A senior administrative assistant oversees administrative operations, manages executives' schedules, and prepares reports. For the resume, highlight organizational skills, multitasking abilities, and relevant software expertise. Quantify achievements highlighting efficiency, attention to detail, and strong work ethic.

Highly organized and detail-oriented Senior Administrative Assistant with over 8 years of experience providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing workflows, and enhancing operational efficiency. Known for strong communication skills, problem-solving abilities, and a proactive approach to anticipating and addressing organizational needs.

Provide high-level administrative support to senior executives, managing calendars, scheduling meetings, and coordinating travel arrangements
Streamline office processes, resulting in a 25% increase in productivity and cost savings of $50,000 annually
Plan and execute company events, including board meetings, conferences, and team-building activities for up to 200 attendees
Serve as a liaison between departments, facilitating effective communication and collaboration
Train and mentor junior administrative staff, fostering a supportive and efficient work environment
Provided comprehensive administrative support to a team of 5 executives, managing complex schedules and ensuring seamless operations
Conducted research and prepared reports, presentations, and correspondence for executive meetings and client engagements
Managed expense reports and reimbursements, ensuring accuracy and compliance with company policies
Coordinated domestic and international travel arrangements, securing cost-effective options and managing itineraries
Provided administrative support to a team of 20 professionals, handling scheduling, correspondence, and document preparation
Maintained and updated databases, ensuring accurate and up-to-date information for client projects and internal resources
Assisted with the onboarding process for new hires, facilitating smooth transitions and integration into the team
Managed office supplies inventory, ensuring adequate stock levels and placing orders as needed
Received recognition for exceptional performance and dedication, earning the 'Employee of the Quarter' award
Travel Arrangements
Document Preparation
Supply Inventory
Training & Mentoring
Research & Analysis
Verbal & Written Communication

5 Essential Skills Every Medical Assistant Should Have for Career Success

Posted On April 10,2023

Medical assistants benefit from developing specific technical and interpersonal skills. If you are considering becoming a medical assistant (MA), it is essential to list particular skills on your resume. Employers often only glance at each resume for a few seconds, so including the most sought-after skills in your field gives you a better chance at getting an interview and, hopefully, your first job as an MA.

female medical assistant comforting older female patient

What Are Medical Assistant Resume Skills?

Medical assistant resume skills are the most in-demand skills for medical assistants that you’ll want to include on your resume. Employers are looking for specific keywords when they scan a resume, so including these skills can give you a better chance of getting invited for an interview. Medical assistant tasks are often both clerical and administrative, so the skills you should list on your resume will relate to one of these two categories.

Below are nine beneficial skills you should try to add to your medical assistant resume. If any of these skills apply to you, include them before applying to your next job. It can also help to develop any of these skills if you haven’t done so already.

Administrative Skills

During a typical day as a medical assistant, you may answer phones, schedule appointments, or greet patients. Employers are looking for experienced medical assistants who can easily handle these daily administrative tasks.

The most effective way of describing your administrative skills is likely through your experience section. If you have a job where you’ve done this type of work before, even if the job is unrelated, you can list your exact job responsibilities within that position. For example, if you previously worked as a receptionist, mention it on your resume and explain how you efficiently used office software to schedule, reschedule, and cancel appointments for visitors.

Communication

Medical assistants are required to have strong written and verbal communication skills. You should feel comfortable talking with patients, explaining essential concepts clearly, and providing them with detailed written notes.

Some daily tasks as a medical assistant that require communication skills may include answering the phones, responding to emails, and working with patients and coworkers.

Get on the Fast track to becoming a Medical Assistant

Time Management

A successful medical assistant can comfortably manage their time and their employer’s time. Medical assistants also have a wide range of clerical tasks they must perform daily, making it especially important to manage your time well. Employers want to see that you can complete tasks in a reasonable amount of time and keep things in the workplace running smoothly.

Organization and Cleanliness

Sterile equipment is a necessity in the healthcare industry. All medical assistants should know how to keep equipment sanitary and maintain strong best practices. Sterile equipment is vital for patient health; every employer takes it seriously.

Attention to Detail

Record-keeping is a big part of being a medical assistant and is vital for keeping patients healthy. To keep accurate records, an excellent medical assistant will have strong attention to detail. If you have experience maintaining records elsewhere, not necessarily in the healthcare field, still list this as a skill on your resume.

Want to Learn More?

Are you interested in becoming a medical assistant and want to learn more? If you already possess some of these skills or are willing to develop them to achieve your career goals, enrolling in an accredited medical assistant training program is the first step. Contact Athena Career Academy to learn more about our accredited programs and flexible class schedules.

COMMENTS

11 Best Administrative Skills for Your Resume (With Examples)
Here are 11 of the top administrative skills to consider for your resume, and why they're important. 1. Communication. Communication - both verbal and written - is a daily requirement for virtually any position. Those in administrative positions often need to communicate in different forms with a variety of people, both internal and external to ...
8 Must-Have Administrative Assistant Skills
Administrative assistant skills may vary depending on the industry, but the following or the most important abilities to develop: 1. Written communication. Communication is a much-needed skill in almost any field. These skills include everything from composing emails to writing social media posts for a company.
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Here are 11 additional hard skills you should highlight on your administrative assistant resume: proficiency with email platforms (e.g., Gmail & iCloud Mail) calendar management. database management. inventory and supply management. fast typing speed. customer service. negotiation.
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Examples for 2024. Stephen Greet May 16, 2024. Emma had spent the past few years working hard in NYC, building skills and qualifications as an administrative assistant, but one day she realized she really wanted to move back home to spend more time with her mom. Proud of her progress so far, Emma began looking online for jobs in her hometown ...
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Good Administrative Assistant Resume Summary Example. Emotionally intelligent and computer-savvy Administrative Assistant with an Associate's degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine. Wrong Example.
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Below are some of the top hard and soft skills required to fulfill an administrative position. A few important hard skills for an Administrative Assistant include: Data entry. Microsoft Suite (Excel, Outlook, etc.) Scheduling. Record keeping. Inventory management. Use of office equipment. Note taking/transcription.
Administrative Assistant Resume Examples and Template for 2024
Becoming an administrative assistant or continuing to advance in this field can require particular skills, experience and education. Whether you're choosing this role or another position as a career path, a resume is often the first opportunity to show hiring managers why you're the best fit for a position.Reviewing resume examples can help you create a document that can show hiring managers ...
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An administrative assistant resume sample better than 9 out of 10 other resumes. What an administrative assistant resume samples should look like. Administrative assistant resume summary and objective to choose from. What are the best administrative assistant skills for resume.
Administrative Assistant Resume Examples For 2024 (20+ Skills & Templates)
1 Tailor your resume to the job description: Match your skills and experience to the requirements listed in the job ad. 2 Use keywords: Include industry-specific keywords and terms related to account management to make your resume more searchable. 3 Showcase your soft skills: Soft skills such as communication, problem-solving, and adaptability ...
Administrative Assistant Resume: Examples, Skills, & Tips
Administrative Assistant Resume Examples: Summary. Good. Efficient administrative assistant with 6+ years of experience. Eager to find cost-effective solutions to simplify internal operations at Sanita Inc. Helped save $32,800+ yearly and improve customer service response time by 43% at Fiat Lux.
Administrative Assistant Resume Examples [Writing Tips & Guide]
Your administrative assistant resume's format is as important as how you write your resume. This sample resume demonstrates the best resume layout to follow: 1-inch margins, bullet points and clear resume headings for each of the following sections. 1. 2. 3.
12+ Administrative Assistant Resume Examples [with Guidance]
Administrative Assistants are experts at ensuring smooth office operations and supporting high-level executives. Just like an efficient office, your resume as an administrative assistant should be well-organized and effectively communicate your skills to support the needs of the team. In this guide, we'll explore 12 administrative assistant resumes that demonstrate how to present your ...
12 Administrative Assistant Resume Examples & Writing Guide
Create an administrative assistant resume that stands out with these 12 real-world examples and expert writing tips. Learn what skills and experience to highlight, and get step-by-step guidance on crafting each resume section: objective, work history, education, and more. Includes bonus tips on choosing the best resume format and design.
Master Essential Administrative Assistant Skills for Career ...
top 10 administrative assistant Soft Skills. Most common soft skills sorted by percentage of receptionist job descriptions that list each skill. Highlight these skills in your summary and work experience sections. Communication 43%. Organization 20%. Written Communication 19%. Work Independently 15%. Interpersonal 15%. Flexible 14%.
How to Write a Standout Administrative Assistant Resume
Skills like answering phones, greeting customers, taking orders, planning events, scheduling meetings, managing files, and creating PowerPoint presentations are all highly transferable. Before you sit down to write your resume, make a list of all your relevant skills. 3. Consider an alternative layout.
50+ Administrative Skills for a Resume & Your Career
Leadership skills. Management skills. Technical skills. Project management skills. The difference between soft skills and hard skills. Master list of skills to put on a resume. The Zety resume builder will generate hundreds of office and administrative skills, suggest bullet points, resume objectives, and achievements.
Administrative Assistant Resume Guide + Tips & Examples
Build the work history section of your administrative assistant resume in reverse-chronological order. Add the company names, locations and dates of employment and, for every job, include a bulleted list of three measurable accomplishments. For example: Administrative Assistant. The Big Company February 2021-current.
9 Key Administrative Assistant Skills For Your Resume
Copy to clipboard. Excelled in managing multiple calendars for executives and coordinated team meetings, leading to consistent office productivity. #4. Time Management. Time management skills are important for administrative assistants because they often have to juggle multiple responsibilities on a daily basis.
Administrative Assistant Resume Examples for 2024
Why this example passes: Numbers and statistics add detail and quantify the results this administrative assistant delivers: 200 data entries per day with 98% accuracy. Good use of strong words and active language. Includes employer-desired skills like organizational skills and calendar maintenance.
30+ Administrative Skills & List of Examples for Resume
And the ability to accurately and efficiently input, organize, and maintain critical information is a crucial administrative skill. With administrative roles, there is a heavy reliance on managing data and information. So candidates with these skills will be more valuable in the eyes of the recruiters. 7.
Resume Skills for Administrative Assistant (+ Templates)
Administrative Assistant Resume Keywords and Skills (Hard Skills) Here are the keywords and skills that appear most frequently on recent Administrative Assistant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume
Administrative Assistant Must-Have Resume Skills and Keywords
MS Office, Microsoft Excel, and Data Entry represent a very decent share of skills found on resumes for Administrative Assistant with 27.52% of the total. At 25.79%, Invoicing, Communication Skills, Detail Oriented, and Receptionist appear far less frequently, but are still a significant portion of the 10 top Administrative Assistant skills and ...
5 Essential Skills Every Medical Assistant Should Have for Career Success
Medical assistants benefit from developing specific technical and interpersonal skills. If you are considering becoming a medical assistant (MA), it is essential to list particular skills on your resume. Employers often only glance at each resume for a few seconds, so including the most sought-after skills in your field gives you a better chance at getting an interview and, hopefully, your ...

11 Best Administrative Skills for Your Resume (With Examples)

Administrative skills defined

Why administrative skills are important to employers

What are some of the most in-demand administrative skills for resumes?

1. Communication

2. Microsoft 365

3. Organization

4. Problem solving

5. Scheduling

6. Flexibility

7. Working well under stress

8. Customer service

9. Teamwork

10. Detail orientation

11. Event coordination

Additional administrative skills for resumes

Administrative hard skills for resumes

Administrative soft skills for resumes

How to highlight administrative skills on your resume

Where to highlight administrative skills on your resume

Resume Summary

Certifications section

Work Experience section

Administrative skills = valuable assets for any resume

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Related resume guides

1. Include your administrative assistant skills wisely

Compare the list of skills you wrote down from this job description with ours :

Some of the following admin assistant skills will likely pop up in job descriptions:

2. Pick the best resume format

These are a few other critical elements for your resume formatting:

3. Measure your admin assistant work with metrics

4. Modify your resume for each admin assistant job

Administrative assistant resume

Entry-level admin assistant resume

Executive admin assistant resume

Medical admin assistant resume

Senior admin assistant resume

Our parting advice for your admin assistant resume

Administrative Assistant Resume [2024] - Guide & Examples

Administrative Assistant Resume Writing Guide

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2. How to Write a Strong Administrative Assistant Resume Summary

3. The 23 Hard and Soft Skills That Hiring Managers Want

4. Highlighting Administrative Assistant Achievements

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Laura Lorta

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