yorkshire water business plan pr24

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Yorkshire Water Services Ltd - Yorkshire Water PR24 Business Plan Summary

Yorkshire Water outlines its largest ever environmental investment with a £7.8bn plan for 2025-2030

Yorkshire Water has submitted plans to Ofwat as part of the Price Review 24 (PR24) process, outlining a £7.8bn investment across the region between 2025 and 2030. The plan marks the start of the utility's largest environmental investment in the region.

£3.1bn investment will drive efforts to deliver secure, safe clean water supplies with improved resilience of its network of pipes and a focus on future water resource needs.

£4.3bn will support plans for a healthy, natural environment, with a focus on protecting and improving river and coastal water quality, to create a cleaner, safer water environment.

The plan outlines investment in customer service and an increase in support available to customers with an investment of £446m.

This includes financial support for half a million (500,000) customers, direct help with water bills for 280,000 customers and £250m worth of financial support across the five years.

O ur plan will support employment for more than 10,000 people across Yorkshire.

The plan, which is subject to approval by Ofwat, has been driven by Yorkshire Water's focus on delivering the best value and service for customers, using insight gained from engagement with more than 45,000 customers and stakeholders from around the region on their priorities to help shape the final submission.

Nicola Shaw , Chief Executive of Yorkshire Water, said: "My focus since joining Yorkshire Water has been improving our performance and delivering the best value and service for customers. Stakeholders and customers have made it clear they want more from us, and we've listened to what they've had to say. We want to play our part in making sure our wonderful county thrives by focusing our investment in the areas that matter most to our customers.

"This submission marks our largest ever environmental investment and illustrates our commitment to deliver what our customers expect. The programme will protect and improve the quality of water in rivers and at coasts, leading to cleaner, safer water environments that support recreation and biodiversity across the region.

"While this is what we hope to do in the next five years in terms of investment, it does not stand alone. We are working internally to ensure all our colleagues are engaged and pulling in the right direction to deliver this ambitious plan.

"The next steps in this process are for Ofwat to provide us with draft determinations in the early summer 2024 and then final determinations before the end of 2024 before we start the new period in April 2025."

Delivering these plans will come at a cost but the company has sought to balance investment in water systems with ensuring bills are affordable for our customers.

If approved, plans would see average customer bills rise from £438.12 in 2024/25 (£36.51 per month) to £518.76 in 2025/26 (£43.23 per month) with small increases each year thereafter. Yorkshire Water is enhancing its support for customers who may be struggling financially and will be increasing its contributions to help those most in need. All low-income households will be able to access financial support from Yorkshire Water and the utility is committed to increasing its support for customers by 25%.

Shareholders have committed to supporting the aims of the business through further funding to deliver plans to help Yorkshire thrive. This includes £100m before end of March 2025 and £440m before end of June 2027 .

As well as meeting customer expectations, the submission includes investment to meet the regulatory requirements of the Water Industry National Environment Programme priorities, including delivering the Storm Overflow Discharge Reduction Plan, as well as improving and protecting river water quality and the Water Resource Management Plan.

The submission outlines £3.1bn investment to deliver secure, safe clean water supplies including:

£2.4bn investment to improve supply resilience through increased mains replacement and refurbishment of critical storage and treatment assets

£461m to secure future water resources and upgrade water meters to smart meters to give greater and more timely information on usage

£95m to maintain safe, clean water supplies

£83m to enhance collaboration with landowners and stakeholders to improve land management including sites of special scientific interest (SSSI) for the benefit of the environment and improve raw water quality

Yorkshire Water's also submitted to Ofwat its largest ever environmental investment plans, with a £4.3bn investment in a healthy, natural environment, including:

£1.9bn to reduce the use of storm overflows and to protect the environment

£1.8bn to maintain and improve wastewater collection and treatment, including monitoring systems to improve Yorkshire Water's impact on the natural environment, including reducing Phosphorus, microplastics and unwanted chemicals entering watercourses, and investigating where environmental investments will be required in the future.

£347m to ensure Yorkshire Water's bioresources facilities continue to deliver and have sufficient capacity for the future

£155m to reduce air emissions and ensuring Yorkshire Water's infrastructure meets the need of a growing population and new developments

£51m will be invested in measures to reduce greenhouse gas emissions

£26m allocated to continue work in Hull and the East Riding to tackle flooding issues in the area through Living With Water - a partnership with the Environment Agency, Hull City Council, East Riding of Yorkshire Council and the University of Hull.

Finally, £446m has been outlined in the plans to deliver first-class customer service, focusing on improving and enhancing the service received by customers, increasing support available and ensuring new developments in the region can quickly and easily connect to the network.

For more information contact Andy Robinson on [email protected] .

Yorkshire Water tested its final plan with customers recently and 78% of them found the plan acceptable - meaning it will deliver what most customers want and need.

Yorkshire Water held the `Your water, your say' online event to give customers the opportunity to pose questions and raise the issues important to them.  A second event will be held on 23 November 2023 at 6pm to allow customers and stakeholders to hear about PR24 plans and ask any questions.

Please note all prices for bills are expressed in 2022/23 prices which does not account for future inflation.

Plans will be submitted to Ofwat by 12:00pm 2 nd October 2023 and live on the Yorkshire Water website at this time - yorkshirewater.com/businessplan

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• Water situation: area monthly reports for England 2024

Yorkshire water situation: April 2024 summary

Updated 15 May 2024

Applies to England

• Publication for Northern Ireland
• Publication for Scotland
• Publication for Wales

© Crown copyright 2024

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected] .

Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.

This publication is available at https://www.gov.uk/government/publications/water-situation-local-area-reports/yorkshire-water-situation-april-2024-summary

Monthly rainfall was classed as notably high in most catchments. River flows were well above average. The highest flow peaks of the month occurred in the first week in the Pennine catchments and in the last few days of April in the Derwent, Rye and Esk. Groundwater levels were higher than normal for April in all aquifers. Reservoir stocks also remained above average and soils were wet.

2. Rainfall

April was a wet month; Yorkshire’s catchments received between 144% and 199% of long term average ( LTA ) rainfall.

In the Pennine catchments rainfall was concentrated in the first half of the month. Rain gauges in the Dales catchments, the Calder and upper Don recorded between 75% and 90% of their April 2024 total by the end of day 15. The 16 to 26 April was a more settled period with a further wet episode on day 27.

In central and east Yorkshire rainfall was more even through the month. Rainfall was frequent in the Esk, Ouse, Rye and Derwent while a more settled period occurred in the Hull catchment during the second and third weeks.

The rainfall event from late on the 27 to the morning of 28 April was more significant in the south and east of the area than in the western Pennines. Totals of 20mm to 30mm were recorded in the Rye, Derwent, Esk and Hull catchments.

The Met Office Had-UK data set from 1871 to present shows that it continued to be a wet start to 2024 and was the third wettest January to April for Yorkshire as a whole.

3. Soil moisture deficit

Yorkshire’s soils started the month fully saturated and by the end of the month, all soils were still classified as wet with minimal change throughout the month.

4. River flows

In the Pennine catchments monthly mean flows were between 160% and 245% of the LTA . Flows were classified as above normal in the Don and Rother but exceptionally high on the responsive upper catchments of the Ure, Wharfe, Aire and Calder. Monthly mean flow in the Derwent was notably high at 169% of the LTA . In the east of the Area in the Chalk-fed West Beck monthly mean flows were slightly lower at 148% of the LTA .

The Pennine fed rivers started the month with daily mean flows generally in the above to notably high range, which was maintained until day 21 to 23 when flows reduced to the normal range. During the first 21 to 23 days, flows reached  exceptionally high for short periods in response to rainfall events. In the Don and Rother catchments flows also reached exceptionally high on day 28 in response to rainfall.

River flows in the Derwent and Rye were also above normal to notably high for the first three weeks of April and, like the Don catchment, also reached exceptionally high on day 28 in response to rainfall.

River flows in the West Beck responded differently to other catchments in Yorkshire maintaining above normal flows for the entire month. There was a gradual decline in flows caused by reducing groundwater spring flow from the Chalk. On day 28 river flows increased marginally in response to rainfall.

5.  Groundwater levels   

5.1 magnesian limestone.

The groundwater level within the Magnesian Limestone at Brick House Farm decreased but remained exceptionally high for the time of year.

5.2 Millstone Grit

The groundwater level increased within the Millstone Grit at Hill Top Farm and returned to exceptionally high for the time of year. It should be noted that this observation borehole is used for water abstraction by means of a pump. Therefore the groundwater level recorded here may be subject to the effects of this.

5.3 Sherwood Sandstone

The groundwater level in the Sherwood Sandstone remained constant at both Great Ouseburn (exceptionally high) and Riccall Approach Farm (notably high).

5.4 Corallian Limestone

The groundwater level increased within the Corallian Limestone at Sproxton and was above normal for the time of year.

The groundwater level decreased at both Wetwang (northern Yorkshire Wolds chalk) and Dalton Estate (central Yorkshire Wolds chalk). Wetwang remained within the above normal range and Dalton Estate remained within the notably high range.

6.  Reservoir stocks

Minimal change of reservoir stocks occurred throughout the month. The rain that occurred within the month kept the reservoir stocks stable and close to capacity.

Author: Yorkshire Hydrology, [email protected]

All data are provisional and may be subject to revision. The views expressed in this document are not necessarily those of the Environment Agency. Its officers, servants or agents accept no liability for any loss or damage arising from the interpretation or use of the information, or reliance upon views contained in this report.  

Contact details: 020 847 48174

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