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Australia’s Best-Rated Business Mobile Plan Providers

See Our Ratings Methodology .

Most Satisfied Customers | Vodafone

Vodafone is our winner for the 2023 mobile plan provider ratings, with an impressive five-star score across most categories, including customer satisfaction, value for money, client service, billing and plan flexibility, while it scored four stars for network coverage.

How we rate business mobile plan providers

Our ratings compare mobile phone plan providers offering business plans, based on customer satisfaction as rated by Australians.

How many Australians do we survey for our ratings?

Canstar Blue surveyed 580 Australians with a current business mobile plan service for their feedback on mobile plan providers they’ve been signed up to. Respondents had to have a current mobile phone plan for a business and that business pays the bills.

• The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics .

What criteria are used to rate business mobile plan providers?

Survey respondents are asked to rate their satisfaction with their business mobile phone plan provider from zero to 10 , with zero meaning extremely dissatisfied and 10 meaning extremely satisfied. Business mobile plan provider satisfaction is rated on the following criteria:

• Overall satisfaction: measures consumer satisfaction with a mobile plan provider as an individual score, NOT the combined total of all criteria.
• Value for money: the price paid for the mobile phone plan was reasonable for the service experienced.
• Network coverage: the mobile network offered good and reliable coverage.
• Client service: the mobile plan provider offered good service and support, and was easy to get in touch with.
• Billing: the mobile plan billing was clear and easy to understand and pay.
• Plan flexibility: the mobile plan provider offered a reasonable amount of plan flexibility.

How do we determine the winner?

The winning brand is the brand that receives the highest Overall satisfaction rating . All the scores from the Overall satisfaction criteria are then combined and averaged to determine the overall winner.

• Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
• The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and therefore win the award. If a clear leading brand still cannot be determined from the supporting criteria, joint winners will be declared.

Which business mobile plan providers do we rate?

To qualify in the ratings results, providers must have received a minimum of 30 responses to be included. Therefore, not all mobile phone plan providers offering business services will be compared in this survey. Providers rated in this survey are listed below in order of best overall satisfaction.

Find more information on our Most Satisfied Customers ratings .

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Best business mobile plan providers

1. vodafone, ratings result.

Vodafone came out on top for the second year in a row, scoring five stars for overall satisfaction. It also scored five stars for value for money, client service, billing and plan flexibility, while it scored four stars for network coverage.

Editor’s notes

Vodafone offers the option of SIM-only plans or plans that can be bundled with a device. All that you need to do is supply your ABN/ACN on sign up, or link it to an existing Vodafone mobile plan account, with additional business plans also able be added.

Telstra took out second place with four stars for overall satisfaction, value for money, client service, billing and plan flexibility, while it scored five stars for network coverage.

Telstra offers a range of SIM-only plans or plans with a phone, with the option to bundle services onto the one plan. Its plans and device selection are essentially the same offerings as what you’ll get if you sign up to a non-business plan. If you bundle a phone with a plan, you’ll choose from a 12, 24 or 36-month device repayment period.

Ratings results

Rounding out our ratings in third is Optus with three stars for overall satisfaction and billing, while it scored four stars in the remaining categories — value for money, network coverage, client service and plan flexibility.

Optus offer a range of options for its business phone plans. While you can pick a similar selection of SIM-only plans and devices to its non-business phone plans, Optus does offer McAfee protection on up to 20 devices on its Business Choice Plus plans. Optus also offers a ‘team plan’ which includes four SIM plans with data to share and flexibility, along with the option to add on additional SIMs for an extra cost per SIM.

Other business phone plan providers

Apart from the above-mentioned providers, there are several other telcos also offering phone plans for businesses, although many of these providers might only offer SIM-only plans and no handsets for bundling. These telcos include:

• Aussie Broadband
• Southern Phone

Choosing a phone plan provider

Access to a phone and/or phone plan for work can be an essential part of a business. Of those surveyed, 27% provide employees with a mobile phone for work use and 33% upgrade handsets every one to two years.

Despite several providers offering mobile phone services to businesses, 50% of respondents have always been with the same business phone service provider. A big reason for this could be that almost a third of respondents (31%) believe the provider offers good value, while 26% believe their provider offers the best coverage or is the only provider with coverage in the area.

When choosing a provider for your business mobile phone services, there can be a lot to consider. 17% of survey respondents claimed that they don’t find the time to compare other offers and switch providers, so it might seem like a lot to think about on top of operating a business.

However, when you break it down to a few points, comparing business mobile phone plans might be more simple than you think.

Phone with a plan or SIM-only

The first thing to consider is whether you’ll need phones bundled with a phone plan — such as an iPhone or Samsung phone — or if you simply need the phone plan on its own. If you need handsets with a plan, your provider choices will mostly be limited to the big three telcos (Telstra, Optus and Vodafone).

If you just need the SIM cards with a phone plan, then you have a wider range of options to choose from.

Additional extras

Some providers will offer business-related extras such as the ability to bundle multiple services, data sharing across plans, device security software and more. If these extras are important to you, you can then compare providers to see what is available and which telco will offer the best value for you.

How much mobile data you need for your plans is pretty important. Consider what your team will be using their phone plans for — such as working on the go, accessing emails, video conferencing, making calls, etc — will help determine whether you need a plan with lots of data or not. If phones will be used primarily for making and receiving calls and accessing emails, a smaller amount of data, or a data-sharing plan, might work best. Otherwise you’ll need bigger data plans for working on the go and video conferencing.

Mobile coverage

Of course, for some workers, a phone plan can be essential when travelling for work. If your team frequently needs to travel, especially to regional and remote areas, ensuring your choice of provider has good mobile network coverage in that area is essential.

While the Telstra, Optus and Vodafone networks all offer coverage to the majority of the country, it’s worth checking the mobile coverage map before signing up to a provider to ensure that the areas your team will be working from are covered by the mobile network.

About our telco experts

Emma bradstock: senior telco specialist.

Emma Bradstock has been an authority on consumer phone, internet, technology and streaming markets in Australia for the last 4 years, with a dedication to providing Aussies with all the information they need to make better purchasing decisions. She holds a Bachelor of Arts in Communications and Media from Macquarie University and has a decade of professional writing experience in print and digital media.

Samantha Howse: Consumer Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

Frequently asked questions

About this research.

Canstar Blue surveyed 2,022 Australian small business owners and key decision makers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group whose business currently pays for a mobile phone plan that is used for business purposes– in this case, 580 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

Past ratings

Here are past winners of Canstar Blue’s Most Satisfied Customers – Business Phone Plans Providers ratings:

• 2022: Vodafone
• 2021: Optus
• 2020: Vodafone
• 2019: Vodafone
• 2018: Optus
• 2017: Vodafone
• 2016: Optus
• 2015: Optus

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^By clicking on a shop online, compare now, buy online, more details, go to site or check latest prices button, you may leave Canstar Blue and be taken to a referral partner to compare. Canstar Blue may be paid for this referral. You agree that Canstar Blue’s  terms and conditions  apply to this referral. If you click on a brand that is not a referral partner, you will be taken to a brand page on Canstar Blue.

Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Fees payable by product providers for referrals and sponsorship may vary between providers. Generally, sponsorship fees are payable in addition to referral fees. Sponsored products are clearly disclosed as such on website pages. They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles. Sponsored products may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The table position of a Sponsored product does not indicate any ranking or rating by Canstar. The table position of a Sponsored product does not change when a consumer changes the sort order of the table. For more information please see  How Are We Funded .

*Prices correct as of publication date.

Business phone plans

Keep your employees connected and your business moving without breaking the bank..

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In this guide

What is a business phone plan?

Is it worth getting a business mobile plan, how do i compare business phone plans, what is the best business mobile plan in australia, telstra business mobile plans, optus business mobile plans, vodafone business phone plans.

Why compare mobile plans with Finder?

We don't charge extra. Prices shown on Finder are the same as those you get directly from mobile plan providers.

We regularly work with providers to deliver amazing exclusive offers you won't find anywhere else.

We have a team dedicated to monitoring mobile plan prices and keeping deals updated daily.

Business phone plans are designed for businesses to give to their employees, so they can keep in touch with clients and co-workers.

If you're running a business with multiple employees that need work numbers, it makes sense to look at getting a business mobile plan to make it easier for organisational or tax purposes.

They have different inclusions to personal mobile plans because people tend to use their phones differently for business than they would for recreation.

Business plans are also designed for lots of employees to share inclusions.

They also often have better access to support , because the consequences of a business phone being down are much harsher than that of a personal phone.

• Keep in mind: SME's and larger enterprises reap the most rewards with a business mobile plan. Business phone plans won't really benefit sole traders (depending on how you handle tax).

Depending on the size of your business, a mobile plan specifically designed for work may or may not benefit your organisation.

• Designed specifically for business. Many also allow you to tailor the plans specifically to suit your business needs. For example, if you need international call inclusions to keep in touch with international clients, or have multiple employees who can share a data pool.
• Lots of options available. Businesses come in so many different flavours – a cheese factory and game development studio would have vastly different calling and data needs, so providers have plenty of options to make sure you get the right plan.
• Extra value. Because most businesses are signing up for a bunch of mobile plans at once, providers will often kick in extra perks like international call inclusions, or discounts.
• Cost and contracts. These plans tend to be more expensive than regular mobile plans and often have long contracts. Think carefully about whether a business plan or a regular account with multiple personal plans is better for you.

Note for sole traders:

You don't need to have a business phone plan to be able to claim your phone on tax . You can claim the portion you use for business on a regular, personal phone plan. This will be the most cost-effective choice for most sole traders who only have 1 phone.

There are a lot of options in the business mobile world, and your needs will be different from other businesses. Here are some things to consider besides the cost of your plan.

Business support

This is the main thing business plans offer over personal ones. If this is something that's important to you, make sure you're being offered tech support and personalised service in the way you prefer.

Network coverage

Telstra covers the most places in Australia, so if your business will take your employees out into rural and regional areas, a plan on the Telstra network may be worth the extra dollars it costs.

Flexibility

What you need this quarter might not be the same as what you need next quarter. In many businesses, being able to reduce costs quickly can be vital. While all providers will let you add plans and upgrade to more expensive ones with more inclusions, make sure the one you choose will also let you move down to a cheaper plan and even remove plans in case of tough times.

Do you already have devices you can give to your employees? The major providers will often have device bundles available to sign up to which can be convenient, but could you get a better discount on bulk phones elsewhere?

How much data do you really need? Consider whether a large data pool shared amongst employees is a good option, or if you'd rather each employee has their own set amount of data each month.

As each business is so wildly different from the next, it's impossible to pick a mobile plan that will best suit every business.

Many businesses may prefer to sign up to a larger, more established provider, but that's not to say you won't get excellent service and cheaper prices from smaller providers too.

We've broken down the main offerings from the 3 largest business mobile providers in Australia to give you a taste of what's on offer.

Telstra's business phone plans operate in the same sizes as its general consumer plans, with Small, Medium, Large and Extra Large plans. All include:

• Data, from 40GB–180GB
• Data sharing between plans on the 1 account
• Unlimited standard national calls and texts
• Medium and above plans include the 5G network
• No excess data charges in Australia
• The option to add a phone to each plan for an added monthly cost spread over 24–36 months
• Good to know: To get the right mix of plans for your business, Telstra encourages you to book an appointment with one of the company's dedicated small business experts.

You can see Telstra's business plans here

• Compare Clear

Optus offers a huge range of plans to suit every kind of business with 1–300 plans able to be put on the same account and share data.

• Good to know: Companies that require 10+ SIMs are encouraged to talk to an account manager to tailor data allowances, monthly rates and device inclusions to suit their business.

Here are the details of the plans available to every business without negotiation:

• Plans start from $50 month-to-month or $47.50 on a 24-month plan or $45 on a 36-month plan – prices get cheaper the more SIMs you're after
• 50GB of data, which accumulates and pools with other phones on the same account
• Unlimited standard talk and text
• Unlimited international talk and text to selected countries
• Multiple service discount for total number of Business Mobile Plus services on the 1 plan, starting at 10% for 2, and up to 34% for 12+
• Option to add $10 roaming packs for business trips

For businesses that need 6+ plans with devices, there are Tech Fund plans. These plans include:

• Device credits from $300–$1,800, depending on the plan and length of contract
• Up to 10GB of included international roaming data each month
• Data ranging from 6GB–200GB (which is pooled)
• The option to blend different plans on the 1 account (such as cheaper plans with no roaming for local sales reps, and plans with 10GB roaming inclusions for regional managers)

You can see Optus business plans here

Vodafone offers the most affordable plans of the big 3 telcos, along with including some added features.

• Good to know: If your employees need to travel overseas, the $5 a day roaming add on will allow them to keep the same number without breaking the budget.

Vodafone has 3 types of business plans:

• Team plans. These allow data sharing between employees, and you can add a phone onto the individual plans. This is for when you have fewer than 10 services on the 1 account.
• SIM only Business Flex mobile plans. Best for teams of 10+, which includes the use of a personal account manager.
• Tech Fund Business Flex plans. These include credit towards buying handsets, as well as the use of a personal account manager.

You can see Vodafone's business plans here

Why compare mobile phone plans with finder.

We know our stuff. We pour over hundreds of mobile plans every month. It's exhausting. But worth it.

You can rely on us. We're constantly updating and fact-checking our data on dozens of Aussie telcos.

We're here to help. We've helped millions of Aussies find better mobile phone plan. And we'll keep doing it.

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Alice Clarke

Alice Clarke is an award-winning freelance journalist, producer and presenter, as well as co-curator of the PAX Aus Together Lounge. In her 15 years as a journalist she’s appeared in The Age, Herald Sun Finder, Gizmodo, Kotaku, the ABC, Stevivor, Cracked, Curve and many other publications. See full profile

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Business Mobile Plans starting at $19 per month

Mobile data banking & gifting

TeleChoice uses the Telstra wholesale network

No commitment

Dedicated account managers

Great value international calling

Business mobile fleet plans.

Month to Month Business Mobile Plans

DOUBLE DATA

5G ADVANCED

Minimum cost is $19 in first month ($15 set up fee applies in-store but is waived when you sign up online)

FLEET BASIC

• Unlimited^ national call & text to Standard Australian Numbers
• Unlimited^ International Text to anywhere in the world
• Data Banking up to 500GB banked data
• Data Gifting Gift up to 4GB per month
• Standard National MMS & VIDEO MMS 2000 per bill cycle*

Dedicated Australian account manager

for customers with 10 or more services

Network coverage to 98.8% of the Australian population

SIM only plan with no contracts

Full flexibility, change plans with no fees

Choose your credit limit

Add a handset anytime

A quality network, full of features at the right price

Minimum cost is $24 in first month ($15 set up fee applies in-store but is waived when you sign up online)

FLEET STARTER

• Data Gifting Gift up to 10GB per month

Minimum cost is $29 in first month ($15 set up fee applies in-store but is waived when you sign up online)

5G FLEET VALUE GLOBAL

• Data Gifting Gift up to 13GB per month
• International Calling unlimited^ calls to 20 selected countries
• Limited International Calling 60 minutes of limited calls

Double Data Promo Offer*

5G enabled connection

Minimum cost is $35 in first month ($15 set up fee applies in-store but is waived when you sign up online)

5G FLEET VALUE PLUS

• Data Gifting Gift up to 20GB per month
• Limited International Calling 120 minutes of limited calls

Minimum cost is $40 in first month ($15 set up fee applies in-store but is waived when you sign up online)

5G FLEET VALUE ADVANCED

• Data Banking up to 1000GB banked data
• Data Gifting Gift up to 30GB per month
• Limited International Calling 180 minutes of limited calls

Minimum cost is $49 in first month ($15 set up fee applies in-store but is waived when you sign up online)

5G FLEET VALUE PREMIUM

• Data Gifting Gift up to 50GB per month
• Limited International Calling 240 minutes of limited calls

Select the right International Call Pack for you

(You can add a call pack to your order during the signup process, or at any time from your My Account Portal)

Zone 1 

Zone 2 .

120 mins / $5 per month

Zone 3 

Every country pack 1 , every country pack 2 , included countries.

Only the countries displayed are included in the Call Pack you have selected. The greyed out countries are not included.

View our SIM only International call rates here or view our Prepaid International call rates here .

Plan may increase annually in July by CPI

Consumer Price Index (CPI)

Our mobile plans include an annual price review and may increase by the Consumer Price Index (also known as CPI) in July of each year.

We use the CPI rate released by the Australian Bureau of Statistics (ABS) for the 12 months to the March quarter and any increase will be rounded to the nearest dollar.

The CPI rate is measured by the ABS.

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International Call Inclusions:

Cheapest Telstra SIM-only plans with the best coverage in Australia

Telstra, the biggest telco in Australia, cops a bit of flak for being one of the more expensive phone companies. On the flip side, its coverage reaches more Aussies (99.5%) than any other network. If you’re not happy with your current provider, Telstra SIM-only plans offer a good way to test the waters without a long-term commitment.

It’s also a decent option if you’re content with your current phone – simply order the SIM, install it to your device, and away you go. SIM-only plans like those offered by Telstra generally come with unlimited talk and text, so you only pay more if you need more data. The major telco also supports eSIM technology , which is a convenient method that eliminates the need for a physical card altogether.

Best of all, you don’t even need to choose Telstra to access its network. A cheaper alternative is to choose a mobile virtual network operator (MVNO). This refers to companies that use another company’s infrastructure to provide you services. Belong – owned by Telstra – and Boost Mobile are MVNOs that operate on the Telstra network and sell phone plans at affordable prices.

Cheapest prepaid Telstra SIM-only plan

Cheapest postpaid telstra sim-only plan.

• Best MVNO SIM-only plan using Telstra

A helpful tip to consider is how much data you actually need each month. Research from the Australian Competition and Consumer Commission (ACCC) shows that Australians use only an average of 12.8 GB of phone data monthly. Choosing a plan with less data is an easy way to save money. To save on your home internet too, check out the cheapest NBN plans .

Without further ado, here are some of the best Telstra SIM-only plans currently available. If you want a different network, our cheapest SIM plan guide has a full overview of every carrier.

As it currently stands, $35 is the cheapest SIM-only plan through Telstra with at least a 28-day recharge cycle. With it comes unlimited calls and SMS in Australia, plus some included credit for international calls.

For $35, you get 35 GB of data for the first three recharges before it reverts to the standard 15 GB allocation. Importantly, this also gives you access to the 5G network. As long as you have a 5G-compatible phone, you can enjoy a faster and more reliable connection. At this tier, download speeds are capped at 150 Mbps, which is still reasonably fast for most use cases.

An alternative is a Telstra Upfront SIM-only plan. It’s more expensive but automatically renews on a monthly basis (instead of a 28-day cycle) and includes more data. This particular offering starts at $62 per month, with 50 GB of data and a higher download speed cap of 250 Mbps.

Telstra uses the “Upfront” branding which is the company’s way of referring to postpaid plans. Even though it operates on a monthly billing cycle, there’s no lock-in contract involved. These plans are better for anyone who needs more data and higher download speeds. At the $72 tier and higher, download speeds are uncapped, although not many people need anything faster than 250Mbps.

Best MVNO using the Telstra network

There are plenty of MVNOs that use either part of or the entire Telstra network. Here, you have even more options to choose from, which is helpful if you’re on a tight budget. For a monthly SIM-only plan, there’s a $20 option from Numobile, bundled with 10 GB of data. The caveat is that it only uses parts of Telstra’s 3G and 4G network, so check that it covers your area first.

Tangerine offers another option worth checking out, providing 22GB with its 12GB monthly plan. Alternatively, you can get $5 off each month for a year with More if you’re a CommBank customer. After the 12-month discount, it then becomes an ongoing 10% discount, taking the monthly price down to $21.60.

If you’re a data fiend on a budget, $29 for the Belong plan is good value. Along with 25 GB of data, you also get 5G if it’s available in your area.

Prepaid SIM-only plans via Telstra MVNOs yield even more savings, suited to those who don’t need much data. Lycamobile, for example, costs just $15 on a 28-day cycle. If you want the full Telstra network at a more affordable price, Boost Mobile is worth a look.

In addition to Telstra, you can also compare the cheapest SIM plans from Optus and Vodafone to find the best deal for your needs.

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Best Telstra network mobile plans: access Australia's best cellular coverage for less

Telstra coverage without the cost

Editor's Choice: Best SIM-only plan

Best 5g sim-only plan.

It's well known that Telstra offers the widest reaching mobile network in Australia, resulting in the best 4G and 5G coverage of all the major Aussie carriers. That said, it's also the most expensive provider if you choose to go direct to the source.

Thankfully, there is a way to access Telstra's industry-leading mobile network without paying a premium, and that's through mobile virtual network operators (or MVNOs ).

MVNOs are smaller telcos which don't have their own network, opting instead to purchase network access from one of the major carriers (i.e. Telstra, Optus and Vodafone) at wholesale prices and then resell it at a more competitive price point.

There are a number of smaller telcos in Australia which offer access to the Telstra network, such as Boost Mobile , Woolworths Mobile, ALDImobile and more — all of which provide mobile plans at reduced prices. Please note, only a handful of these carriers are currently offering 5G access.

To give you an idea of how you can access Telstra's cellular network and save money at the same time, we've taken the liberty of highlighting the best Telstra network mobile plans in Australia, whatever your budget may be. Alternatively, there are also plenty of other cheap mobile plans to check out if you're willing to venture outside of the Telstra network.

Numobile ($30 SIM plan) | 32GB data | No lock-in contract | AU$30p/m

A relatively new MVNO on the scene, the fittingly-named Numobile gets 3G/4G data from the Telstra network and is offering some pretty good no lock-in plans. Our pick is the $30 SIM plan, which gets you 32GB of data per month, allowing you to bank up to 500GB of unused data. You also get unlimited standard talk and text within Australia, along with an additional 15 countries.

Total minimum cost is AU$30 (1-month) | Total cost for first year: AU$360

Belong (160GB Mobile Plan) | 160GB data (250Mbps speed cap) | No lock-in contract | AU$55p/m

If you're looking for a no-contract 5G plan from a Telstra network that also offers a better-than-average speed cap, Belong is your best option. Reach download speeds of up to 250Mbps on Telstra's 5G network with a mammoth 160GB of data cap for only AU$55 p/m. And yes, you read that correctly — there are no lock-in contracts.

Total minimum cost is AU$55 (1-month) | Total cost for first year: AU$660

How we pick the best SIM-only mobile plans

In order to narrow down our list of choices, our team searches for a balance of several factors which we believe most people are looking for from a SIM-only plan. 

Value for money is our top priority — the best SIM-only plans will offer a reasonable amount of data without becoming too expensive. On average, each Australian uses around 12GB of data per month, which is why we've set that amount as the minimum monthly allowance. 

SIM-only plans should also offer unlimited calls and texts to standard numbers in Australia. Even the most affordable options provide this these days, so you should definitely avoid any plan which imposes a limit on either of them.

Network coverage is another important factor to consider when choosing a SIM-only plan. Depending on the telco you go with, all Aussies will get access to either the Telstra, Optus or Vodafone network. 

In terms of coverage, Telstra's network has the widest-reaching 4G and 5G coverage in Australia, with Optus a close second. Vodafone's network size may come in third place, but it's worth noting that its 5G coverage has grown by leaps and bounds, reportedly reaching 85% of the population across 10 major Australian cities and regions.

Additionally, we also take perks into consideration, even if they aren't the main reason for our selections. These can include such things as bonus international minutes, rollover data, access to streaming services and even discounts on your groceries.

• SIM-only mobile plans compared: The best Australian picks for every budget

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Stephen Lambrechts is the Managing Editor of Tom's Guide AU and has written professionally across the categories of tech, film, television and gaming for the last 15 years. Before Tom's Guide, he spent several years as a Senior Journalist at TechRadar, had a brief stint as Editor in Chief at Official Xbox Magazine Australia, and has written for such publications as APC, TechLife Australia, T3, FilmInk, AskMen, Daily Telegraph and IGN. He's an expert when it comes to smartphones, TVs, gaming and streaming. In his spare time, he enjoys watching obscure horror movies on physical media, keeping an eye on the latest retro sneaker releases and listening to vinyl. Occasionally, he also indulges in other non-hipster stuff, like hiking.

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Cheap plans on the Telstra network: stay connected for less

Telstra’s prices have gone up – is it time to switch?

• Best plan overall
• Best high data plan
• Telstra’s network
• Telstra MVNOs

Telstra has the largest mobile network in Australia, and it’s also the telco with the widest-reaching 5G network. Its coverage comes at a high cost though, with prices starting at AU$62 a month. We think that’s incredibly expensive, but this has been the case since Telstra increased the price of its mobile plans by as much as AU$6p/m on July 4, 2023.

Luckily, there’s a way you can get Telstra’s coverage for a cheaper price, and that’s by signing up to a Telstra mobile virtual network operator (MVNO). An MVNO is a mobile provider that doesn’t own the infrastructure it uses to provide mobile services to its customers. Instead, it leases the network of one of the major players and resells it to you – at a much cheaper price. Here, we’ll delve into the other Telstra network providers that can get you the same (or very similar) Telstra mobile coverage for less.

Best SIM-only plan on the Telstra network

Mate | 22GB data | No lock-in contract | AU$1 for first month (then AU$25p/m)

Mate is our recommendation for the best SIM-only plan on the Telstra network. Thanks to an excellent introductory offer, you’ll get your first month on this plan for just AU$1, before it increases to AU$25 a month ongoing. You’ll get 22GB a month, and any unused data will automatically roll over into the next month (up to 500GB). Use the promo code MATE1 .

Total minimum cost is AU$1 | Total cost for first year: AU$276 | Yearly cost after discount: AU$300

Best high data SIM-only plan on the Telstra network

Mate | 240GB data | No lock-in contract | AU$1 for first month (then AU$45p/m)

Mate is also our choice for a high data SIM-only plan using the Telstra network. This plan usually comes with 120GB a month, but you can currently get double data for your first six months. You’ll also pay just AU$1 for your first month on this plan, before the price reverts back to the standard AU$45 a month.

Total minimum cost is AU$1 | Total cost for first year: AU$496 | Yearly cost after discount: AU$540

Telstra’s mobile network

• Basic plan : 50GB for AU$62p/m
• Essential plan : 180GB for AU$72p/m
• Premium plan : 300GB for AU$95p/m

Telstra’s mobile plans are the most expensive in Australia, and as we’ve mentioned, its prices increased by up to AU$6p/m from July 4, 2023. Still, Telstra can be an appealing choice for many, and for some living in regional and rural areas of Australia, it may be the only choice that’ll provide them the coverage they need.

Other Telstra network providers

There’s at least 10 other providers which also offer full (or partial) access to Telstra’s mobile network, and most of them do so for a much cheaper price than Telstra. Here’s a breakdown of your alternatives for Telstra network mobile plans:

Boost Mobile

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

• Uses full Telstra network

Boost Mobile is the only provider to offer full Telstra network coverage, and it’s a much cheaper alternative than going with Telstra directly. This provider, however, only offers prepaid mobile plans – some coming with a 28-day expiry while others have a 12-month expiry.

Most of Boost Mobile’s plans include full access to Telstra’s 5G network, but depending on your plan, you might have to contend with a download speed cap. The cheaper options tend to cap download speeds at 150Mbps, while a mid-range plan has capped download speeds at 250Mbps. On the most expensive plan, there’s no cap at all.

All of Boost Mobile’s 28-day expiry plans come with data rollover, provided you recharge before the expiry date. Boost Mobile’s plans include the basics of unlimited calls and texts to standard numbers in Australia, while some add inclusions such as unlimited calls to select countries, or included international minutes.

See more: Boost Mobile’s plans

• Uses parts of the Telstra network

Belong is owned by Telstra, but it’s a much cheaper alternative. Belong markets itself as Australia’s first carbon neutral telco, and it received certification by Climate Active in 2019. If you’re looking for a sustainable mobile provider, Belong is a good choice.

Each of Belong’s plans come with unlimited calls and texts to standard numbers in Australia, as well as 5G network access. Your download speeds are capped at 100Mbps on most plans, but the most expensive option caps speeds at 250Mbps.

We like that Belong’s mobile plans all come with unlimited data banking, which sets it apart from most other Telstra MVNOs that typically offer data banking up to 500GB.

See more: Belong’s plans

Woolworths Mobile

Unlike most other mobile providers on the Telstra network, Woolworths Mobile gives you the option of getting a new phone with your plan, though it currently only offers the Samsung Galaxy S23 .

If you don’t need a new phone, Woolworths Mobile offers SIM-only plans and prepaid plans, too. All plans come with unlimited calls and texts, and you can bank any of your unused data up to a maximum of 500GB. 5G access isn’t included as standard with Woolworths Mobile, but a free 5G trial is currently available on select plans.

An excellent perk of Woolworths Mobile is that it includes 10% off a grocery shop in store every month. That means if you were to get the cheapest plan at AU$25 a month, and you spend AU$250 on groceries in a month, the plan would essentially be free.

Numobile takes a fresh approach to mobile plans – along with SIM-only plans, it also offers refurbished mobiles on a plan, as well as subscriptions to brand-new devices such as the iPhone 14 . Currently, only iPhones are available from Numobile.  

Numobile’s subscription plans are essentially akin to renting the phone, and the lease period can last for 24 or 36 months. They’re SIM-free, so you’ve got the option of leasing the phone and getting your SIM plan from Numobile, or going with another telco entirely. After your subscription period has finished, you can choose to upgrade to a newer device.

If your main motivation to join Numbile is to save money, we recommend comparing the cost of Numobile’s subscription plans to those of other telcos such as Optus and Vodafone before signing up. While Numobile is almost always going to be cheaper than Telstra, you can sometimes find cheaper deals with Vodafone if it’s discounted its handsets.

See more: Numobile’s plans

You might know Superloop for its NBN plans, but the provider also offers mobile plans on the Telstra network. All of Superloop’s mobile plans are prepaid and renew every 30 days, which we consider much better than a 28-day cycle offered by some telcos.

You’ve got the option of bundling your internet with Superloop’s mobile plans, which will give you a AU$5 discount if you bundle your broadband with one mobile service. Before bundling your mobile and internet with any provider, we strongly recommend comparing the best NBN plans with the best SIM-only plans , to ensure you’re getting a genuinely good deal.

Like most other Telstra MVNOs, Superloop offers unlimited national calls and texts to standard numbers, and unused data banking up to 500GB.

See more: Superloop’s plans

Exetel is owned by Superloop, and their mobile plans are fairly similar. Like Superloop, all of Exetel’s mobile plans are prepaid and come with a 30-day expiry, with the option of auto-recharges available. 

We rate Exetel as one of the best NBN providers on the market, and it gives you the option of bundling your mobile and internet plans together. Before doing so, though, we recommend comparing plans to ensure you’re getting the best deal possible.

We’ve spotted Exetel offering double data deals on select mobile plans, so keep an eye out for these offers if you want to get more value for money out of an Exetel mobile plan.

See more: Exetel’s plans

Aldi Mobile

Aldi Mobile offers prepaid plans that come with a 30-day expiry. Its mobile plans come with unlimited data rollover, and in order to keep any of your unused data, you just need to recharge within 24 hours of expiry and choose a plan of equal or higher value. 

Aldi Mobile is unique in that it also offers family mobile plans. These plans offer shared data, and can include up to six different services on the same plan. So, if you’ve got a phone you’re happy with and you’re looking to save some money, it could be a great option using the Telstra network.

See more: Aldi Mobile’s plans

Mate offers mobile plans with parts of Telstra’s 4G and 5G network coverage, and thanks to its current offer, you can trial any plan for just AU$1 . That makes it a really appealing option if you’re looking to test out a cheaper plan on the Telstra network for the first time.

As with most other Telstra MVNOs, Mate has all your basics covered including unlimited talk and text to standard numbers in Australia, and data banking up to 500GB. Mate also offers NBN plans, and bundling your mobile and internet together will knock AU$10 off your monthly bill. As always, compare your options before bundling together services.

Aside from its excellent introductory offer, we love that Mate is Australian owned and offers an Australian-based support team. It’s also got a largely positive rating on Product Review , which is quite an impressive feat.

See more: Mate’s plans

More is an Australian-owned telco that’s part-owned by Commonwealth Bank. In fact, CommBank customers can get access to exclusive offers from More, such as discounted mobile and NBN plans.

It’s worth noting that most of More’s mobile plans cap your 4G download speeds at 100Mbps, while its most expensive plan caps speeds at 250Mbps for both 4G and 5G usage. Some of the telco’s mobile plans include a free 5G network trial.

You can bank up to 500GB of unused data on More’s mobile plans, and get the usual unlimited calls and texts to standard numbers in Australia. Some plans also include calls to selected countries.

See more: More’s plans

Tangerine is an Australian-owned telco offering much the same proposition as other providers on the Telstra network: unlimited standard calls and texts within Australia, data banking up to 500GB and a 5G network trial included with select plans.

Tangerine also caps the download speed on its 4G mobile plans at 100Mbps, while its most premium plan, which includes 5G network coverage, has downloads capped at 250Mbps.

See more: Tangerine’s plans

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Jasmine Gearie was previously an Ecommerce Editor at TechRadar Australia, with a primary focus on helping readers find the best mobile and NBN plans. During her time with TechRadar, she also reported on important telco news in Australia, and helped track down tech deals to help readers save money.

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Home » Mobile

Telstra mobile plans review

There's a reason Telstra costs more than most; but do you really need to be paying the premium?

Find out how we score mobile providers .

It's not just coverage that makes Telstra the most expensive mobile provider. Telstra is Australia’s original phone service provider, and for many, it is still the best for coverage and speeds. Telstra’s network coverage remains superior to the competition, with extended reach in regional and remote areas of Australia, and it was among the first of the network owners to roll out fast 5G coverage. 

You’ll pay extra to be a Telstra customer, and in some cases this price difference is significant. But in return, you get access to Australia’s fastest mobile network, a huge customer support team, as well as plenty of exclusive offers and perks through Telstra Plus rewards . Telstra itself is not for the budget conscious but you can save some money with an MVNO that uses the Telstra network .

To give you an idea of Telstra's value for money, let's take a look at its most popular plan: 

At the time of writing, the $58 Basic Upfront SIM Plan is the most popular Telstra plan available. It gives you 40GB to use for $58 per month on the Telstra 4G/5G network. It's no contract and can be paired with a new smartphone on a 24 or 36-month payment plan. It also comes with some neat perks, like two months of Binge , three months of Apple TV Plus and four months Spotify Premium. 

Telstra iPhone 14 plans

If you're looking to pick an iPhone 14 up through Telstra, your cheapest option is going to be the Telstra Upfront Mobile Plan Basic. Priced at $58 per month, this plan includes 40GB of data, unlimited local calls and texts and access to both Telstra's 4G and 5G network coverage.

The cost of pairing this plan with the new iPhone 14 is going to vary based on the model you choose. Assuming that the baseline iPhone 14 is the model you're after, you're looking at $38.86 per month in handset fees on a 36 month plan. All told, this works out to a total $96.58 per month over 36 months.

If you'd prefer a 24 month plan, you're looking at $58.29 per month in handset fees and $115.87 overall.

Telstra phone plans

Instead of the typical postpaid model, Telstra's SIM plans uses what it calls an Upfront payment method. Essentially, instead of paying your bill at the end of the month, you'll simply fork out your fee at the start of the month. It's similar to a prepaid plan but comes with the more premium inclusions you'd expect from a postpaid arrangement.

Across the entire Telstra range of phone plans, we’d argue that you needn't choose a plan higher than the Basic Upfront SIM Plan. There are phone plans with more data, of course, and you’ll need to bring your own phone (or grab one through Telstra), but this plan has everything you need at a price that won’t break the bank. If anything, 40GB of data per month is probably a tad excessive, but there are no smaller options available. 

Telstra BYO Upfront SIM plans

All of Telstra’s BYO Mobile Phone plans are offered with no lock-in contracts and if you'd like to add a new phone down the track, you don't need to change plans, you just add monthly phone repayments to your bill. Here's a look at the rest of Telstra's BYO mobile plans:

Of course, there are plenty of other plans in market to consider too, several of which operate on the Telstra network. Here are a few popular plans from other providers on the Telstra network:

Popular SIM plans from Telstra MVNOs

If the prices of the plans listed above overshoot your budget, or you’d prefer to avoid signing a contract, Telstra does have Prepaid plans available too. Our pick is the $30 Prepaid Complete plan, as you can see below. Just keep in mind that the credit you buy with this plan expires every 28 days. This means you need to recharge your account 13 times each year, a fact that may come as a surprise.

But to be honest, we probably wouldn’t choose Telstra for a Prepaid plan if value for money was a consideration. There are dozens of smaller mobile carriers offering better, cheaper prepaid plans .

Telstra Prepaid plans

Telstra offers both 28-day, 6-month and 12-month long expiry prepaid mobile plans .

Telstra mobile features and perks

All Telstra's Upfront plans now come with 5G connectivity, a huge perk for those who want faster mobile speeds. Telstra’s Prepaid plans, on the other hand 

Telstra Upfront plans can be bundled with a range of cutting-edge and recent smartphones, including the latest iPhone, Google Pixel or Samsung Galaxy. Telstra lets you opt to purchase a handset outright, or you can pay it off over time with 12-month or 24-month handset repayment terms.

One of the better data-related perks for SIM-only plans is there are no excess data charges in Australia. This means if you burn through your max-speed data allowance, speeds are slowed to 1.5Mbps for the duration of your billing cycle. 

Woolworths Mobile also runs on the Telstra network and tends to offer great perks, too. Check out their plans below in comparison to Telstra’s offering.

Telstra mobile customer support and satisfaction

The premium price of Telstra plans also helps fund an impressive array of customer support options for when things go awry. Telstra offers self-paced support via forums and self-service online tools. If you want to talk to someone, Telstra is responsive via Twitter and Facebook, plus there’s an online chat service and dedicated phone support.

While there aren’t any excess data charges on SIM Only plans, you can monitor your usage via the Telstra app, plus there’s a range of in-person stores and Telstra Plus perks for earning points and other benefits.

Telstra support is impressive, but overall customer satisfaction isn’t as flash according to user-generated score on sites like Product Review and Trustpilot, even if the Google review fares better. In fairness, those score trends are relatively the same for Optus and Vodafone, too. Moose Mobile , Numobile, Pennytel and Tangerine are the only telcos that average above four out of five on these user-review websites.

What are Telstra Blue Tick phones?

In a country as large as Australia, coverage is a major consideration, especially if you live or work outside of the major metro areas. Telstra’s network is renowned for its coverage reach, but if you are at the edges of this coverage area you may need a specific phone model to get a good signal.

The Telstra Blue Tick is a way for Telstra to signify which handsets are superior for coverage based on its own internal testing. Not every phone is eligible, so this list is important if you feel like you need that boost in signal.

Samsung phones are generally the most popular Blue Tick handsets, mostly because the Apple iPhones don't earn the Blue Tick signification.

Telstra Mobile FAQs

How fast is the telstra mobile network, why is telstra mobile so expensive, how do i sign up for telstra mobile, related articles.

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Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products.

All content © 2024 Reviews.org. All rights reserved.

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Information about the service.

Telstra will be switching off 3G in 2024. After switch off you will still be able to access the Telstra Mobile Network provided your device is 4G voice enabled and 4G 700MHz compatible. Find out more: tel.st/goodbye3G

Annual Price Review

Our mobile and data plans include an annual price review and may increase in line with CPI in July each year. CPI measures household inflation and is released by the Australian Bureau of Statistics. We'll use the CPI for full year to March quarter and any increase will be rounded to the nearest dollar and occurs within your July billing cycle. We'll let you know before any changes take effect. 

No Excess Data Charges In Australia

Once you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

Plan Speeds

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, see telstra.com/coverage

Bundle Plan

You're eligible to add on up to 5 Bundle Plans if you’re on an Essential or Premium Mobile plan. If you cancel or change your Essential or Premium Mobile plan you will no longer be eligible for Bundle Plans and existing Mobile Bundle Plans or Data Bundle Plans will be moved to an in-market plan. We’ll be in touch to let you know about these changes.

Existing services on your account

If you have existing shareable services on your account, and you connect a new, or change an existing shareable service to a Telstra Business Mobile or Telstra Business Data Plan, we will automatically:

• change your existing eligible shareable services to have no excess data charges in Australia. This means that when you exceed your included data allowance your speeds will be slowed
• remove Business Demand Data from your existing eligible shareable services. 

See Our Customer Terms for a full list of eligible services.

Accessory Repayment Options

You can choose to repay the cost of eligible accessories over a fixed period of time. This applies to accessories with a cost of $120 or more and can be paid over a 12 month period. The charge for accessories will appear as a separate line item on your bill. There are 4 tiers available and if the total value of the accessory is more than one of these tiers, you’ll need to pay the difference upfront. If you cancel your accessory repayment early or cancel your service(s), your accessory repayment will also terminate and you will be required to pay out the remainder of your accessory repayments.

What happens if I cancel my plan early?

You'll need to pay out any remaining device and accessory payments. If you receive a monthly credit and cancel your Plan or Device Payment Contract early, you will lose your credit and must pay the balance of any remaining device repayments on your next bill.

Changes to your plan

From time to time we may make changes to your plan or add-ons (including price and inclusions), or we may move you to a new plan (which may cost more). If we reasonably think that a change is likely to be detrimental to you, we'll tell you at least 30 days before making it. If you don't like the change you can change or cancel your plan or add-ons and just pay out your device, accessories and services in full.

What happens if I go overseas?

If you are moving your existing service and it currently has International Roaming blocked this will continue to apply on your new Plan, otherwise, International Roaming and International Day Pass are activated by default on your plan. You can deactivate them using the MyTelstra app (data charges may apply), or by calling us between 8am-7pm AEST Monday to Friday on 125 109 from within Australia or +61 439 125 109 outside of Australia free of charge from your Telstra service. For an additional charge per day an International Day Pass lets you make and receive unlimited standard voice calls and SMS and includes 1GB data for use each day (AEST) when travelling in Eligible Roaming Destinations. If you use more than the International Day Pass data allowance, we will automatically add extra data in blocks of 1GB for $10 each.

Calls/SMS/MMS will be charged at international roaming rates (refer to telstra.com/overseas) and mobile data at $3 per MB (charged per KB or part) if you:

• use your service outside of Eligible Roaming Destinations 
• choose to opt out of your International Day Pass

Eligible Roaming Destinations

Visit telstra.com/overseas for the latest list or for more information on using your device overseas.

Bill Payment Charges

• Direct Debit is our preferred payment method, you can set it up anytime at  telstra.com/directdebit
• Electronic payments – Free
• Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
• Paper bills are issued unless you set up paperless billing. Set up Email Bill at  telstra.com/emailbill or for more information on your billing options visit telstra.com/fees-on-payment-methods

Understanding my bill

When you start or change your plan part way through a billing period, your first bill will have part month charges. Your Order Estimate will breakdown these charges for you and provide you with your ongoing monthly charges after your first bill.

How can I monitor and manage my usage?

You'll receive email alerts when you reach 50%, 85% and 100% of your Monthly Data allowance. To check your usage:

• Sign in to My Telstra at  telstra.com/my-telstra
• use My Plan Manager by going to  telstra.com/mpm  on your mobile’s browser (select the ‘My’ tab to view details)
• use the My Telstra app on your compatible smartphone or tablet (available at  telstra.com/business/app )

Find out more at  telstra.com/myusage

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your  service.

Need help? We're here for you

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative/accessible format.

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints . We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms

MOSB9002-16052023

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