resume sample for receptionist position with no experience

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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9 Receptionist Resume Examples for 2024

• Receptionist Resumes
• Receptionist Resume by Experience
• Receptionist Resumes by Role
• Write Your Receptionist Resume

Receptionists are found anywhere that requires a patient and professional approach to keeping an office on schedule.

Whether you’re interested in working in healthcare as a medical receptionist or as a front desk receptionist for an insurance firm, you must ensure your resume makes a great first impression.

Nothing is trickier than staring at a blank screen and waiting for inspiration to start creating a cover letter or the perfect resume , but that’s why we’re here. We’ll guide you through some of our top  resume tips  and ensure you have the tools and resources you need for success.

These receptionist resume samples have been used to land actual receptionist jobs in 2024, so they’re an excellent place for you to get started.

Receptionist Resume

or download as PDF

Why this resume works

• There are tons of different kinds of receptionists working in a whole range of industries. Make it clear what kind of offices you’ve worked at when discussing your work experience.
• A  resume objective  (the two sentences below the job title) is by no means required on your receptionist resume. In fact, you’re likely better off not including one. There are a few exceptions to this rule, like when you’re undergoing a career change or want to take the time to customize it to each job for which you apply.
• However, if you’ve attended some college or earned a degree, then be sure to include it; it’ll be valuable in the eyes of your employer. If not, no worries. Just list the highest level of education you’ve obtained.

Front Desk Receptionist Resume

• If you have a lot of experience as a receptionist, one way to expand your career (and possibly make more money) is to become a Certified Administrative Professional (CAP). That requires studying for an exam, but for some people, it’s worth it.
• Try a reverse-chronological  resume format  to help you show steady career progression. 
• For example, perhaps you could tie the creation of reports in Excel to the number of manual hours saved.

Entry-Level Receptionist Resume

• Customer interaction, scheduling, and telephone communication are great examples—even if these examples come from internships, academic projects, or community volunteering.
• If you’ve ever received an award at work (even before your time as a receptionist), then make sure to mention it! Try to explain the context of the award (why you got it) without getting into too much detail. It’s a great way to show that you’re responsible and qualified.
• Focus on activities that demonstrate leadership or serious dedication.

Hotel Receptionist Resume

• Capitalize your ability to handle guest complaints and upsell room upgrades and services with quantifiable work experience for your hotel receptionist resume! Last but not least, mention your educational qualifications in hospitality management or a relevant field and you’re good to go.

Legal Receptionist Resume

• You may not have the best work experience as a legal receptionist, but that doesn’t mean you can’t benefit from metrics of other similar roles. Revisit your career and see how many areas you’ve worked as a receptionist or clerk. Draw out exceptional metrics from these roles and highlight your specialty in lowering document misplacements or load times to score the job!

Veterinary Receptionist Resume

• That’s what you need to give yourself a deserved head start. In particular, show how your streamlined check-in and check-out processes and your input in improving post-outcomes.

Salon Receptionist Resume

• Additionally, show how you collaborated with the rest of the team to deliver exceptional services, leading to higher satisfaction ratings and turning first-time customers into loyalists.

Medical Receptionist Resume

• There are a number of organizations that grant these certifications. The largest one is the American Red Cross.
• Don’t hesitate to list any medical-specific  skills  you have, like electronic medical records (EMR) and insurance claims/coding.
• Fit your resume onto a single page (working with a  resume template  can help with this), or risk your medical receptionist resume ending up in the trash bin.
• Two quick levers to modify the number of pages are page margins and font size.

Dental Receptionist Resume

• Any domain-specific experience that you have provides a great opportunity to customize your resume for each job description . Simply mention those skills (such s “Paterson Eaglesoft”) in the  resume skills  section of your dental receptionist resume .
• One clear and direct way to show how you can get things done is to start each work experience bullet point with a strong action verb. In the resume above, words like “Confirmed,” “Assured,” and “Scanned”) do exactly that.
• We have a selection of classy accent colors you can choose from within our AI-powered and  easy-to-use resume creator . 

Related resume guides

• Front Desk Receptionist
• Administrative Assistant
• Office Assistant
• Human Resources

Formatting Your Receptionist Resume

The key to creating an exceptional receptionist resume is choosing the perfect format. While the format might seem like an arbitrary decision, it’s what will ensure your resume is readable, logical, and complete. A resume with no format at all is likely to be disorganized, and a resume with the wrong format won’t highlight the right information. Your resume’s structural foundation should allow all the other aspects to fall neatly into place.

You can  format your resume  by taking a few simple steps:

• Choosing between reverse-chronological, functional, and hybrid formats
• Listing your contact information to create a header
• Taking ATS and readability into account

Reverse-chronological, functional, and combination/hybrid formats

Before you can start writing your resume, you need to decide which particular format you’ll use. The three most popular  resume formats  in 2024 are reverse-chronological, functional, and combination/hybrid. Each of these styles has its benefits and disadvantages, and plenty of job candidates have found success using all of them.

Which resume format should you choose for your receptionist resume?

• The  reverse-chronological format  is the most common option across industries. With this format, relevant work history is listed and explained in reverse-chronological order. This means your most recent position will be listed first. The main advantage of the reverse-chronological format is that it highlights your most recent, and likely most relevant, achievements, which should represent the high point of an upward career trajectory.
• The  functional format  is meant to highlight and showcase the candidate’s skills. Work experience is pushed to the bottom of the document, while abilities and areas of expertise take center stage. While this can be a good option for younger candidates with little experience, many job recruiters are especially interested in work history, the very category that this format marginalizes.
• Combination/hybrid resumes  seek to make the most of both the reverse-chronological and functional formats. A hybrid resume will usually include work history listed in reverse-chronological order alongside a prominent skills component.

For your receptionist resume, it’s usually best to go with the reverse-chronological format. Recruiters and hiring managers are primarily interested in your work experience, so it makes sense to make it easy to find what they’re looking for.

Contact info and header

At the top of your resume, you need to lay out your name and contact information. This brief header will act as a business card, letting people know immediately who you are and how they can contact you. Stating this information clearly at the top of the page, as seen in our numerous  resume samples , will make it easier for recruiters to spot and file your resume.

in 2024, the header for a receptionist resume should include:

• The job title you’re seeking
• A phone number
• City and state 
• A professional social site, like LinkedIn, if you have one

To make it as easy as possible for recruiters to contact you, it’s important to make your header stand out. You can do this by increasing the font size for your name, using a splash of color, and/or bolding labels like “phone” and “email.”

Passing ATS and ensuring your receptionist resume is readable

We live in an increasingly technological world, something you’ll have to keep in mind when creating your receptionist resume. These days, many companies screen applicants using an applicant tracking system (ATS). This technology rapidly checks resumes for certain keywords before determining which candidates deserve a look from recruiters. For your resume to make the cut, you’ll need to consider how ATS works and what it looks for.

You can maximize your resume’s chances of finding favor with ATS by adopting a few key strategies. First of all, use an ATS-friendly file type like .pdf or .docx. Also, sprinkle some central keywords throughout the document, especially phrases that correspond to the soft and hard skills you’ve gained as a receptionist. Finally, make sure you avoid putting these keywords in the header where ATS might not find them.

It’s also important to make your resume as readable as possible. Maximize readability by taking a few basic steps:

• Include 1-inch margins (ideally) on every side of the document.
• Use a simple font like Times New Roman or Arial.
• Use 11-12-point font for general text and 14-16-point font for headers.
• Keep the titles of sections short and specific.
• Keep the entire resume on a single page.
• List your skills in a succinct, concise fashion.

Our convenient and  easy resume builder  takes all this into account, ensuring that your resume will be easy for recruiters to read.

Writing Your Receptionist Resume

If writing your receptionist resume seems a daunting task, you’re far from alone. Lots of people worry they’ll make costly mistakes and ruin their chances of landing the job. At this stage, it’s important to take a deep breath and acknowledge that you have what it takes to  write a fantastic resume . All you need to do is take it step by step and use our resume builder. This methodical approach will take the stress out of the process while helping you create a resume  that makes you stand out as a candidate.

Here’s what you’ll have to consider:

• Objective/Summary
• Work experience
• Receptionist skills 
• Education and certifications
• Projects, interests, and/or hobbies
• Tailoring your resume to the job
• Editing and proofreading

Do you need an objective or summary on your receptionist resume?

Some candidates place a brief description at the top of their resumes to draw immediate attention to their strongest qualities. These descriptions can take the form of an objective or a summary. A  resume objective  spells out the candidate’s career goals while a resume summary succinctly states a candidate’s qualifications. As you apply for receptionist positions, you’ll have to decide whether either of these options is right for your resume.

• A resume objective is ideal for candidates who are seeking to make a career change. Pronouncing your goals in a new field and explaining how your current skills will translate to your career as a receptionist will present you as a stronger applicant.
• A resume summary is great for someone with years of experience as a receptionist. The summary gives you a chance to highlight all you’ve accomplished.
• Including neither an objective nor a summary might be the right call for certain applicants. If you think your experience speaks for itself or if you simply don’t have room on the page, there’s nothing wrong with skipping this step altogether. Ultimately, you get to determine the best way to showcase your talent and experience.

If you decide to include a summary or objective, you must make them clear and succinct. Here are two examples that would do a prospective candidate more harm than good:

• Objective : I’m really excited to start work as a receptionist, something I’ve been thinking about for years. Getting a job as a receptionist would truly be a dream come true.
• Summary : I’m a great receptionist who has worked for several major companies. During my time in the profession, I’ve learned all the strategies and techniques necessary to excel.

These examples are boring and vague. They tell recruiters nothing about the candidate’s specific capabilities, and they take up valuable space while accomplishing nothing.

These examples, on the other hand, effectively convey talent, experience, and strength of purpose:

• Objective : Tech-savvy and organized professional seeking a receptionist position where typing and interpersonal skills will prove beneficial. Motivated to leverage retail experience and customer care to enhance office dynamics, efficiency, and environment. 
• Summary : Seasoned receptionist currently serving at the front desk of a large car dealership with years of experience inputting complicated data. My empathy coupled with quick thinking and resourcefulness has contributed to company reputation and lifelong customer satisfaction. 

These successful examples include traits, skills, and goals. They’re also specific and concise, providing recruiters with as much information as possible in a small amount of space.

Receptionist job experience

First and foremost, recruiters are going to be interested in your work history. Try to include 2-4 jobs relevant to the position you’re currently applying for; however, if you lack receptionist experience, you can include positions that  may seem  irrelevant. As you write your work experience, consider how you may have used receptionist skills in previous positions, and draft your bullet points with those duties and accomplishments in mind. If you’ve held many relevant positions throughout your career, then use your judgment to determine which jobs will most help your chances.

Receptionist job experience bullet points

Beneath each job title in the work experience section, you should include 3-6 bullet points that briefly explain your obligations and accomplishments. You can employ some stylistic tricks to get the most out of these descriptions.

Start the bullet points with forceful action verbs in the past tense. This type of language demonstrates your tangible role with the company or organization. You can also leave out the personal pronoun “I.” The reader already knows you’re the subject of every sentence, and full sentences with a subject and a predicate take up too much space. If your bullet points are phrases rather than full sentences, make sure you don’t put a period at the end.

Don’t succumb to these sorts of bullet points:

• I was in charge of all sorts of important tasks.
• Almost every single day, I had to deal with some unforeseen circumstance.
• The offices saw tons of traffic on a daily basis, and I had to document all the visitors and make sure they had legitimate reasons for being on the premises.

These examples are vague and sloppy. They use too much space to say very little, and they don’t focus entirely on the candidate’s actions and obligations.

Here are some better examples:

• Oversaw scheduling and communication of many facets of the company’s operations, including customer service, accounting, and partner relationships.
• Determined how best to deal with disruptive and unexpected visitors, successfully de-escalating 100% of situations through step-by-step company methods.
• Documented visitor activity and monitored visitor logs for security threats, reporting unusual activity to security within 20 seconds. 

The language in these bullet points is succinct and powerful, letting recruiters know your exact impact.

Quantify your value as a receptionist

You should supplement the effective use of language with meaningful statistics. Quantifiable data will show recruiters that you’re not all talk. Any number that demonstrates the impact you had in your previous positions will go a long way toward convincing recruiters that you have what it takes to be a difference-maker.

While you don’t want numbers to overtake your entire resume, about 60% of your bullet points should employ the use of metrics. 

Keep the following in mind to quantify your receptionist impact:

• Include any metrics showing your contribution to a company’s growth or efficiency.  
• Describe how you saved quantifiable assets like time or money for the organization.
• Quantify everything you can. Scan your resume for words like “many” and “several,” then try to replace them with numbers.
• If you can’t remember an exact number, feel free to use a range. 
• Always place statistics within the context of your specific contributions.

Best receptionist skills to Include

The skills section of a resume gives you the chance to sell yourself to recruiters. It’s important to mention both hard skills and soft skills in the document. Hard skills are technical and measurable, and, for a receptionist, they include things like:

• Foreign languages
• Database management experience
• Technological know-how or typing speed

Soft skills, on the other hand, are not quite as easy to measure and encapsulate habits, traits, and disciplines. Examples include:

• Attention to detail
• Communication skills
• Open-mindedness

When listing your skills, use some of the same keywords you see in the job description for the position. This will draw the attention of ATS systems and human readers. Try to list 5-10 skills, depending on the amount of space you have available.

Including education and certifications on your receptionist resume

While most receptionist jobs require only a high school diploma, it still makes sense to include all the education credentials you’ve acquired. This includes associate’s degrees, bachelor’s degrees, and any additional higher education. You should also include any certifications you’ve received as a receptionist, especially those pertaining to a specific subcategory of the profession. These details could set you apart from other applicants.

Does your receptionist resume need projects, interests, or hobbies?

There’s some debate about whether projects, hobbies, and interests belong on a resume. In general, it’s better to skip these types of personal details in favor of adding more skills and work experience. There are particular cases, however, where this background information could work in your favor. For anyone fresh out of school or new to the workforce, projects and interests can help get a foot in the door.

Some candidates simply lack the relevant work experience they’d like to put on their resume. If you find yourself in that position, projects and hobbies give you another way to show recruiters why you would make a great receptionist.

When listing projects and hobbies, make sure you choose details related to the job you’re seeking. Pick interests requiring skills that would translate well to a receptionist position. Projects worth listing include organizing a food drive and creating a new club in school. These types of endeavors require the same skills and habits that recruiters will be looking for in a receptionist.

Hobbies and interests  like researching your ancestry and planning parties are also smart to include. By showing recruiters that you’re employing the skills you’ll need on the job, you can make up for a lack of experience.

Customize your receptionist resume for the position

Every receptionist job you apply to will have its own set of responsibilities and expectations. To give yourself the best chance of success, you should create a separate version of your resume for each application. This doesn’t mean you have to start the document from scratch. Simply look for skills or certifications that are stressed in a particular job advertisement and make corresponding adjustments to your original document.

Edit and proofread your receptionist resume

This might be the most obvious step in the entire process, but it’s one that far too many people overlook. A few typos or spelling errors might not seem like a big deal, but recruiters will take it as a sure sign of carelessness. When competition for a position is fierce, you can’t afford to put yourself in a hole. Re-read the document several times before sending it, and take advantage of our  quick and easy resume checker  to spot pesky issues concerning consistency, active voice, resume length, and more.

Land Your Receptionist Job

There’s a basic roadmap all job seekers should follow in creating the perfect receptionist resume. It looks something like this:

• Choose the format that works for your career path
• Create a header with contact information
• Decide if you need a resume objective or a resume summary
• Write out your work experience with strong, active language
• Include your hard and soft skills
• Create customized versions of your resume for every job
• Revise and proofread

Once you’ve followed the steps above and completed your resume, give yourself a hearty pat on the back before knocking out your receptionist cover letter . All this hard work should pay off in the form of greater attention from recruiters. Before you know it, you will have landed your next job!

• Career Blog

10 Receptionist Resume Examples That Will Get You Hired

As the first line of communication between a company and its clients, the importance of a receptionist cannot be overstated. As the face of the company, a receptionist is responsible for creating positive impressions that can influence business growth and customer loyalty.

Overview of Receptionist Resume

A. Definition

A receptionist resume is a document used by job applicants to showcase their qualifications, skills, and experience to potential employers seeking a receptionist or front desk representative. It is an essential tool that helps candidates stand out from the crowd and secure employment in a highly competitive job market.

B. Characteristics of a Successful Receptionist Resume

A successful receptionist resume should:

• Be well-structured and easy to read, with clear and concise sections.
• Highlight the candidate’s relevant work experience, education, and skills.
• Provide specific and quantifiable examples of past achievements.
• Include strong action verbs to describe the candidate’s contributions to previous roles.
• Use keywords relevant to the position and industry to help the resume pass through applicant tracking systems (ATS).

C. Tips for Writing a Receptionist Resume

When writing a receptionist resume, candidates should:

Tailor the resume to the specific job listing and company culture.

Use a professional font and format that is easy to read and scan quickly.

Include a clear and engaging objective or summary statement that highlights the candidate’s key skills and qualifications.

Describe their work experience using bullet points that detail their responsibilities, accomplishments, and impact on the company.

Showcase any relevant certifications, training or education that demonstrate their commitment to professional development.

Use metrics or numbers to quantify past achievements, such as the number of clients served or the percentage increase in customer satisfaction.

Avoid using jargon or technical terms unfamiliar to the reader.

Proofread the resume thoroughly to ensure there are no typos, spelling errors, or grammatical mistakes.

By following these tips, candidates can create a receptionist resume that highlights their professional strengths and aligns with the employer’s goals and expectations.

Receptionist Resume Format

When it comes to formatting your receptionist resume, there are three options to consider: Chronological, Functional, and Combination. Each format has its own strengths and weaknesses, and the best choice for you will depend on your specific skills and experience.

A. Chronological Format

The chronological format is the most common and straightforward method for formatting a resume. It lists your work experience in reverse-chronological order, starting with your most recent position and working backwards. This format is ideal for receptionists who have a stable work history and want to highlight their career progression.

If you have held several receptionist positions over the years and have a clear career path, the chronological format can help you showcase your growth and development as a professional. Use bullet points to list your accomplishments and responsibilities for each job, and make sure to focus on results rather than solely on duties.

B. Functional Format

The functional format is a bit less common and focuses on your skill set rather than your work history. This format is ideal for receptionists who are changing careers, have gaps in employment or have limited work experience.

In this format, you will lead off with a summary of qualifications or professional summary. Then, break each section into a specific skill, experience, education, or volunteer work. Within each section, further elaborate upon your individual or team accomplishments for each relevant project if applicable.

The objective of a functional resume is to make the most of your qualifications while providing a comprehensive overview of your career, even if it wasn’t necessarily spent doing receptionist work.

C. Combination Format

The combination format, as the name suggests, combines aspects of both the chronological and functional resume formats. This format is ideal for receptionists who want to highlight their skills and networking experience, but also want to include their work history.

The combination format resumes open up with your skills areas, followed by a summary of your work history. Under each experience, be sure to describe your results, accomplishments, and responsibilities.

This format really allows you to show off how your skills have developed over time, and demonstrate your best selling points upfront.

The format that you choose will depend largely on your individual circumstances, and there’s no one-size-fits-all solution. However, by understanding the strengths and weakness of each format, you can create a receptionist resume that will get you hired. So, choose wisely! When crafting your receptionist resume, there are several key sections to include in order to make yourself stand out to potential employers. Here are the essential sections to include:

A. Header The header should be located at the top of your resume and clearly display your name, contact information, and any relevant professional titles or certifications you hold. This section should be easily readable and stand out from the rest of the resume.

B. Objective The objective section should briefly state what you hope to achieve through this job application. Be sure to keep it professional and tailored to the specific job you’re applying for.

C. Professional Summary The professional summary section is an opportunity to highlight your most valuable skills and qualifications that make you a great fit for the job. It’s a good idea to include specific details about your experience as a receptionist, such as your ability to handle high volumes of phone calls and your proficiency in handling customer inquiries.

D. Skills In this section, list out all of your relevant skills and abilities that make you qualified for the role of a receptionist. This may include technical skills such as computer proficiency, as well as soft skills such as communication and time management.

E. Work Experience Your work experience section should be broken down by each previous position you’ve held as a receptionist. Within each position, include the following:

• Company Name
• Job Description
• Achievements

For the job description, it’s a good idea to include specific details about your daily duties and responsibilities. This helps potential employers understand what you’re capable of accomplishing in the role.

F. Education Finally, include any relevant educational experience you have, such as a degree in business administration, human resources, or communications. This section should also list out any professional certifications or training programs you’ve completed that make you more qualified for the position.

By including these sections in your receptionist resume, you’ll be sure to impress potential employers and land the job of your dreams. Just be sure to tailor each section to the specific job you’re applying for, and you’ll be well on your way to success.

Receptionist Resume Examples

In this section, we will provide 10 receptionist resume examples that will get you hired. Whether you are a recent graduate, looking for a new job, or seeking a change in career, these examples will help you tailor your resume to the receptionist role you desire.

Example 1: Chronological

A chronological resume is perfect for showcasing your work history in a straightforward manner. If you have several years of receptionist experience, this format may be the best option for you. Start with your most recent position and work your way backwards.

Emily Johnson

Receptionist

Contact Information

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/emilyjohnson

Highly organized and detail-oriented receptionist with 5+ years of experience in fast-paced office environments. Proven ability to handle multiple tasks efficiently while maintaining a professional and welcoming demeanor. Excellent communication and customer service skills.

Professional Experience

Receptionist, ABC Company

• Greeted and assisted visitors, providing information and directing them to the appropriate departments.
• Managed incoming calls, answered inquiries, and transferred calls to the relevant staff members.
• Scheduled appointments, meetings, and conference rooms, ensuring efficient use of resources.
• Handled incoming and outgoing mail, packages, and deliveries.
• Maintained an organized reception area and ensured it was clean and presentable at all times.

Administrative Assistant, XYZ Corporation

• Supported the executive team by managing their calendars, scheduling appointments, and making travel arrangements.
• Prepared and distributed correspondence, reports, and presentations.
• Managed office supplies inventory and placed orders when necessary.
• Assisted with organizing company events and meetings.

Associate Degree in Business Administration, City College

• Customer Service
• Phone Etiquette
• Appointment Scheduling
• Administrative Support
• Organization
• Communication

Certifications

• First Aid and CPR

Example 2: Functional

If you want to highlight your specific skills and achievements rather than just your work experience, a functional resume may be the right choice for you. This format focuses on your qualifications and accomplishments, rather than the jobs you’ve held. It’s best suited for those who are seeking a receptionist role in a new industry.

Sarah Thompson

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/sarahthompson

Highly skilled and personable receptionist with a strong focus on providing exceptional customer service. Proven ability to handle various administrative tasks and adapt quickly to changing priorities. Detail-oriented and organized, with excellent problem-solving and communication skills.

• Customer Service: Provide outstanding service to clients and visitors, ensuring a positive experience.
• Communication: Strong verbal and written communication skills, able to interact effectively with individuals at all levels.
• Organization: Efficiently manage administrative tasks, maintain schedules, and prioritize responsibilities.
• Multitasking: Handle multiple inquiries, phone calls, and administrative duties simultaneously.
• Problem-solving: Identify issues and find prompt resolutions, ensuring smooth operations.
• Technical Proficiency: Proficient in MS Office Suite and various office management software.
• Greeted and welcomed visitors, ensuring a positive and professional first impression.
• Managed a multi-line phone system, answered inquiries, and directed calls to the appropriate departments.
• Scheduled and confirmed appointments, meetings, and conference rooms, maintaining an organized calendar.
• Managed incoming and outgoing mail, packages, and deliveries.
• Assisted with administrative tasks, including data entry, filing, and document preparation.

Diploma in Office Administration, City Business School

Additional Skills

• Time Management
• Problem-solving
• Attention to Detail

Example 3: Combination

A combination resume is a mix between a chronological and functional resume. This format highlights both your work experience and skills. You can showcase your work history in reverse chronological order and also highlight your skills and accomplishments. Choose this format if you have a long work history, but want to showcase specific skills that apply to the receptionist role.

Michael Adams

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/michaeladams

Results-driven receptionist with 8+ years of experience in managing front desk operations. Proven track record in providing exceptional customer service, organizing administrative tasks, and maintaining a professional and welcoming environment. Skilled in appointment scheduling, phone handling, and administrative support.

Bachelor of Business Administration, University of XYZ

Example 4: No Work Experience

If you are a recent graduate or looking to change careers and have limited receptionist experience, a no work experience format may be the best option. This format focuses on your academic achievements, extracurricular activities, and any relevant volunteer work or internships.

Jessica Parker

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/jessicaparker

Detail-oriented and highly motivated recent graduate with a diploma in Office Administration. Strong organizational and communication skills, with a passion for providing exceptional customer service. Proven ability to handle administrative tasks efficiently and adapt to fast-paced environments. Seeking an opportunity to contribute to a dynamic team as a receptionist.

Office Administration Practicum, XYZ Company

• Assisted with front desk operations, including greeting visitors and answering phone calls.
• Scheduled appointments and maintained calendars using MS Outlook.
• Managed incoming and outgoing mail, ensuring timely delivery.
• Assisted with administrative tasks, such as data entry and document preparation.

Volunteer Experience

Receptionist Volunteer, Community Center

• Greeted visitors and provided information about the center’s programs and services.
• Assisted with answering phone calls and directing inquiries to the appropriate departments.
• Managed scheduling of meeting rooms and assisted with event coordination.

Example 5: With Internship Experience

For those who have completed a receptionist internship, including it on your resume can make a big difference. Highlight the skills you developed during your internship, such as answering phones, managing schedules, and greeting customers. This format showcases your experience in a structured way and can make you stand out from the competition.

Rachel Mitchell

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/rachelmitchell

Highly motivated receptionist with strong customer service skills and a passion for creating a welcoming environment. Experienced in managing front desk operations and handling administrative tasks. Completed a receptionist internship where I developed excellent communication and organizational skills in a fast-paced professional setting.

Receptionist Intern, XYZ Company

• Greeted and assisted visitors, ensuring a positive and professional first impression.

Bachelor of Business Administration, University of ABC

Example 6: With Customer Service Experience

Many receptionist roles require excellent customer service skills. If you have experience in customer service, make sure to highlight it on your resume. Include any relevant skills, such as handling complaints or managing multiple tasks at once. This format can help you showcase your customer service skills and how they apply to the receptionist role.

Jason Cooper

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/jasoncooper

Customer-oriented receptionist with a strong background in providing exceptional service. Skilled in managing front desk operations, handling inquiries, and resolving customer concerns. Proven ability to multitask and maintain a professional and friendly demeanor. Combining receptionist experience with a solid customer service background to deliver excellent support to clients and visitors.

• Greeted visitors and provided information about the company’s products and services.
• Managed incoming calls, directed inquiries to the appropriate departments, and resolved customer concerns.
• Scheduled appointments and maintained calendars for staff members.

Customer Service Representative, XYZ Corporation

• Assisted customers in-person and over the phone, providing product information and resolving issues.
• Managed customer inquiries and complaints, ensuring prompt and satisfactory resolution.
• Handled cash transactions and maintained accurate records of sales.
• Collaborated with the sales team to meet customer needs and achieve sales targets.

Diploma in Business Administration, City Business School

• Conflict Resolution
• Multitasking

Example 7: With Medical Receptionist Experience

A medical receptionist role requires specific skills and knowledge of medical terminology. If you have experience in this field, it’s important to highlight it on your resume. Make sure to include any relevant certifications or training you’ve received, such as HIPAA or medical billing. This format can help you stand out from other candidates and show your expertise in the field.

Emily Turner

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/emilyturner

Experienced receptionist with a background in medical office administration. Strong knowledge of medical terminology and exceptional organizational skills. Proven ability to provide excellent customer service in a healthcare setting. Seeking a medical receptionist role to contribute to a patient-focused environment.

Medical Receptionist, ABC Clinic

• Greeted patients and visitors, providing a warm and welcoming atmosphere.
• Managed patient appointments, ensuring accurate scheduling and maintaining calendars.
• Verified patient insurance information and collected co-payments.
• Assisted with patient inquiries and directed them to the appropriate departments.
• Maintained patient records, ensuring confidentiality and accuracy.

Front Desk Coordinator, XYZ Hospital

• Assisted with the check-in and check-out process for patients, ensuring a smooth flow.
• Scheduled surgeries and coordinated with the surgical team to ensure efficient patient care.
• Handled incoming calls, answered inquiries, and transferred calls to the appropriate departments.
• Assisted with administrative tasks, such as filing medical records and maintaining office supplies.

Diploma in Medical Office Administration, City Business School

• Medical Terminology
• Patient Intake
• HIPAA Compliance
• HIPAA Compliance Training

Example 8: With Administrative Assistant Experience

Receptionists often have administrative duties such as scheduling appointments and managing paperwork.

David Thompson

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/davidthompson

Detail-oriented receptionist with a background in administrative support. Strong organizational and communication skills with a proven ability to handle multiple tasks efficiently. Experienced in managing front desk operations, coordinating schedules, and providing excellent customer service. Combining receptionist and administrative skills to contribute to a professional and customer-focused environment.

• Greeted visitors and directed them to the appropriate departments, ensuring a positive first impression.
• Scheduled appointments and maintained calendars for multiple team members.
• Assisted with administrative tasks, including data entry, document preparation, and filing.
• Provided comprehensive administrative support to the executive team, managing calendars, scheduling appointments, and making travel arrangements.
• Coordinated meetings and conference calls, ensuring timely communication and efficient use of resources.
• Assisted with special projects and events, managing logistics and handling administrative tasks.

Bachelor of Arts in Business Administration, University of ABC

Example 9: With Administrative Assistant Experience

Receptionists often have administrative duties such as scheduling appointments and managing paperwork. If you have previous experience as an administrative assistant, highlight it on your resume. Showcase your organizational skills, attention to detail, and ability to handle multiple tasks. This format can demonstrate your proficiency in both receptionist and administrative duties, making you a strong candidate for the role.

Samantha Davis

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/samanthadavis

Experienced receptionist with a background in the legal industry. Knowledgeable in legal terminology and processes, with strong organizational and communication skills. Proven ability to manage front desk operations and provide exceptional customer service. Seeking a legal receptionist role to contribute to a professional and client-focused environment.

Legal Receptionist, ABC Law Firm

• Greeted clients and visitors, ensuring a professional and welcoming atmosphere.
• Managed incoming calls, screened and transferred inquiries, and took detailed messages.
• Scheduled appointments and maintained calendars for attorneys and staff members.
• Assisted with administrative tasks, including filing legal documents and managing office supplies.

Front Desk Coordinator, XYZ Legal Services

• Managed the reception area, ensuring efficient workflow and a positive client experience.
• Assisted with client intake, collecting necessary information and ensuring accuracy of client records.
• Coordinated with attorneys and paralegals to schedule meetings, depositions, and court appearances.
• Handled incoming and outgoing mail, including tracking and distributing important legal documents.

Bachelor of Arts in Legal Studies, University of ABC

• Legal Terminology
• Client Intake
• Document Management

Example 10: Multilingual Receptionist

In today’s diverse work environment, being multilingual can be a valuable asset for a receptionist. If you are fluent in multiple languages, include that information on your resume. Highlight your language skills, specify the languages you speak, and indicate your level of proficiency. This format can set you apart from other candidates and show your ability to communicate effectively with a diverse clientele.

Olivia Martinez

Phone: (123) 456-7890 Email:  [email protected]  LinkedIn: linkedin.com/in/oliviamartinez

Highly motivated receptionist with a background in the hospitality industry. Proven ability to provide exceptional customer service and maintain a professional and welcoming atmosphere. Skilled in managing front desk operations and coordinating guest services. Seeking a receptionist role to contribute to a customer-centric environment.

Receptionist, ABC Hotel

• Welcomed guests, checked them in, and provided information about hotel amenities and services.
• Managed incoming calls, took reservations, and answered inquiries regarding room availability and rates.
• Coordinated guest services, including arranging transportation, handling luggage, and addressing special requests.
• Assisted with administrative tasks, such as guest registration, check-out, and billing.

Front Desk Agent, XYZ Resort

• Provided a personalized and welcoming experience for guests, ensuring their satisfaction and loyalty.
• Managed reservations, including booking and modifying room accommodations based on guest preferences.
• Handled guest inquiries, requests, and complaints, resolving issues in a timely and professional manner.
• Collaborated with other departments to ensure seamless guest experiences and coordinate special events.

Diploma in Hospitality Management, City Business School

• Reservation Management
• Guest Services
• Problem Resolution

Common Mistakes to Avoid

As you create your receptionist resume, keep in mind these common mistakes to avoid:

A. Typos and Grammatical Errors

Proofread your resume carefully to ensure there are no typos or grammatical errors. Such errors can harm your chances of getting hired as they indicate a lack of attention to detail.

B. Using the Wrong Format

Using an incorrect format can make your resume look unprofessional. Stick to a clean and easy-to-read format that makes your resume stand out.

C. Focusing on Duties instead of Achievements

Instead of listing your duties as a receptionist, focus on your achievements. Use quantifiable achievements and metrics to highlight your successes, such as handling a high volume of calls or managing complex schedules.

D. Lack of Keywords

Many employers nowadays use Applicant Tracking Systems (ATS) to scan resumes for keywords related to the position. Make sure you include relevant keywords to increase your chances of being selected as a potential candidate.

E. Not Customizing the Resume

Customize your resume to the job you’re applying for. Don’t submit the same generic resume to various employers. Use the job description to tailor your resume and show how you’re the best fit for the position.

Tips for Customizing Your Receptionist Resume

Customizing your receptionist resume is crucial if you want to increase your chances of getting hired. To help you with this task, consider following these tips:

A. Research the Company

Before you start working on your resume, take the time to research the company you are interested in working for. Look at their website, social media pages, and any other relevant sources to get a better understanding of their culture, values, and mission statement. This information will help you tailor your receptionist resume to match their expectations.

B. Highlight Relevant Skills

As a receptionist, you need to have excellent communication and customer service skills. However, there may be additional skills that are specific to the company or industry you are applying for. Make sure to highlight these relevant skills on your receptionist resume to show that you are a great fit for the position.

C. Include Keywords

Many companies use applicant tracking systems (ATS) to scan resumes for specific keywords. These keywords may be related to the job duties, skills, or qualifications required for the role. To increase your chances of getting past the ATS, make sure to include these keywords on your receptionist resume.

D. Emphasize Achievements

Finally, don’t forget to emphasize your achievements on your receptionist resume! While it’s important to list your job duties and responsibilities, showcasing your accomplishments can set you apart from other candidates. Use specific, quantifiable examples to demonstrate how you have positively impacted previous employers.

By following these tips for customizing your receptionist resume, you can increase your chances of getting hired. Good luck!

Receptionist Resume Checklist

If you’re looking to land a receptionist job, a well-crafted resume can make all the difference. To ensure that your resume stands out from the crowd and impresses hiring managers, follow this receptionist resume checklist:

Your header should be clear and easy to read, with your name at the top in a larger font size. Include your contact information below your name, including your phone number, email address, and physical address (optional). Make sure your header is consistent in formatting with the rest of your resume.

B. Objective

While some experts recommend including a career objective on your resume, others suggest skipping it altogether. If you do choose to include an objective, make sure it’s specific to the receptionist position you’re applying for and highlights your qualifications and skills.

C. Professional Summary

A professional summary is an alternative to the objective statement and can be more effective. This section should only be a few sentences long, highlighting your most relevant skills and experience. Be sure to include keywords from the job description to help your resume pass any Applicant Tracking Systems (ATS) that may be in use.

Under the heading “Skills,” list any relevant skills you have that match the job description of the receptionist position. This may include knowledge of software programs, excellent communication skills, customer service experience, and administrative skills.

E. Work Experience

Your work experience section should detail relevant work history in reverse chronological order. Be sure to focus on your duties and achievements that demonstrate why you’re qualified for the job. Use active verbs such as “managed,” “coordinated,” and “improved.”

F. Education

List your education and any relevant coursework, certifications, or degrees. If you have a college degree, include only the degree and the institution you attended. For high school diplomas, specify the school and completion date.

G. Formatting and Design

Your receptionist resume should be designed in a neat and clear manner, with easy-to-read fonts and simple formatting. Choose a font style that is legible and professional, such as Times New Roman, Calibri, or Arial. Use bold and italics to highlight section headings and important information. Avoid using graphics, pictures or excessive colors.

Following these seven steps of the receptionist resume checklist can help you stand out from the crowds of applicants and land a great receptionist job. Be sure to take the time to tailor your resume to each job description and highlight why you are the best candidate for the job.

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• Entry Level Receptionist Resume Example

Resume Examples

• Common Tasks & Responsibilities
• Top Hard & Soft Skills
• Action Verbs & Keywords
• Resume FAQs
• Similar Resumes

Common Responsibilities Listed on Entry Level Receptionist Resumes:

• Greet visitors, answer phones, and direct inquiries to the appropriate staff member
• Maintain a professional and friendly atmosphere in the reception area
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Schedule and coordinate meetings and appointments
• Prepare and distribute meeting minutes and agendas
• Assist with administrative tasks such as filing, photocopying, and scanning
• Monitor office supplies and order replacements as needed
• Create and maintain filing systems for both electronic and paper documents
• Assist with special projects as needed
• Provide support to other departments as needed

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Entry Level Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 20%.
• Created and maintained a comprehensive filing system for both electronic and paper documents, resulting in a 30% reduction in time spent searching for important information.
• Assisted with special projects, including organizing company events and coordinating employee recognition programs, resulting in a 15% increase in employee engagement scores.
• Monitored office supplies and ordered replacements as needed, resulting in a 10% reduction in supply costs.
• Assisted with administrative tasks such as filing, photocopying, and scanning, completing tasks 25% faster than the previous receptionist.
• Provided support to other departments as needed, including assisting with customer service inquiries and data entry, resulting in a 15% increase in overall departmental efficiency.
• Greeted visitors, answered phones, and directed inquiries to the appropriate staff member, resulting in a 95% customer satisfaction rating.
• Maintained a professional and friendly atmosphere in the reception area, resulting in a 10% increase in positive customer feedback.
• Managed incoming and outgoing mail and packages, ensuring timely delivery and reducing errors by 20%.
• Customer service
• Time management
• Organization
• Attention to detail
• Multitasking
• Scheduling and appointment management
• Telephone etiquette
• Interpersonal communication
• Basic computer skills (Microsoft Office, email, etc.)
• Filing and document management
• Office supply management
• Administrative support
• Mail and package handling
• Event planning and coordination
• Team collaboration
• Problem-solving
• Adaptability
• Professionalism

Top Skills & Keywords for Entry Level Receptionist Resumes:

Hard skills.

• Phone Etiquette
• Appointment Scheduling
• Customer Service
• Microsoft Office Suite
• Filing and Record Keeping
• Email Management
• Front Desk Operations
• Calendar Management
• Administrative Support
• Communication Skills

Soft Skills

• Communication and Interpersonal Skills
• Customer Service and Hospitality
• Organization and Attention to Detail
• Multitasking and Time Management
• Adaptability and Flexibility
• Professionalism and Poise
• Problem Solving and Critical Thinking
• Empathy and Compassion
• Teamwork and Collaboration
• Positive Attitude and Enthusiasm
• Dependability and Reliability
• Computer and Technology Proficiency

Resume Action Verbs for Entry Level Receptionists:

• Coordinated
• Transferred

Generate Your Resume Summary

Resume FAQs for Entry Level Receptionists:

How long should i make my entry level receptionist resume, what is the best way to format a entry level receptionist resume, which keywords are important to highlight in a entry level receptionist resume, how should i write my resume if i have no experience as a entry level receptionist, compare your entry level receptionist resume to a job description:.

• Identify opportunities to further tailor your resume to the Entry Level Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Entry Level Receptionists:

Front desk receptionist, office receptionist, medical receptionist, dental receptionist, hotel receptionist, salon receptionist, spa receptionist, veterinary receptionist.

4 Receptionist with No Experience Cover Letters: Examples and Templates

4 Formal and informal cover letters that Receptionists with no experience can use. Templates and examples attached for no experience, front desk, and other general positions.

Receptionist Cover letter with no experience

Linda F. Watkins 391 Bird Spring Lane linkedin.com/lindfwatkins

League City, TX 77573

Tonya Perkins Senior HR ACME Inc. Wadena, MN

Dear Ms. Tonya,

I am writing this cover letter to convey my interest in the Receptionist position at ACME Inc. I have attached my resume, which displays my skills and past work for your consideration.

I see that you are looking for someone that can manage a high volume of customers at ACME’s office and I see that software proficiency, organization, and a customer-first attitude are needed. Under various other volunteer roles, I have handled and helped a large number of people and supported complex workflows.

I am also very well versed with concierge management software, MS Excel, MS Word, and telephony systems. My drive to best serve customers with a great experience will be a great asset. I am also known to work well with teams and cross-functional team members.

I sincerely thank you for taking the time to review my application. And, I am looking forward to discussing your expectations around this position and how I can contribute to building a positive customer experience at ACME.

Yours sincerely, Linda F. Watkins

Sample Cover Letter for Receptionist Position With No Experience

Dear Hiring Manager,

I am excited to apply for the position of Receptionist for ACME’s New York office advertised on Indeed.

A little about myself - I have completed my education at Baruch College, and have worked across volunteer and part-time roles focused on customer service and administrative functions. I have undergone formal training within the hospitality industry and held roles where I worked closely with management to deliver excellent experiences to our guests.

While I lack work experience as a Receptionist, I learn fast and have most of the skills advertised in your job advertisement. My General Manager wrote: “James is an exceptional individual. He truly treated our business as his own and in my 25 years of work I feel there are very few young professionals that share James’ enthusiasm.”

Thank you so much for considering my application. I hope to hear from you soon.

Yours sincerely, James

Formal Cover Letter Template for Someone With No Experience as a Receptionist

[Add your first name] [Phone number] [Date]

[Greet the recruiter formally]

[Opening paragraph - explain what role you are applying for and why you are interested in it.]

[Second paragraph - show what skills you have acquired working volunteer roles, other jobs or even during your education. Explain how your skill make you a good candidate for this role[

[Closing paragraph - thank your hiring manager]

[Add a formal closing here]

Informal Cover Letter Template for Someone With No Experience as a Receptionist

[Greet the recruiter informally]

[Add an informal closing here]

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