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Turnitin: I received an error while submitting my work – what should I do?
What to do if you receive errors when submitting work to Turnitin: Most of the time students get error while submitting an incompatible file to Turnitin. If you are experiencing any issues, please check the compatibility of your file.
Please check:
- Check whether your file meets minimum Turnitin requirement. Check this “ Turnitin File Requirements ” guide for details.
- Ensure file size is not larger than 100MB.
- Remove all the excessive formatting in your document. (avoid using word and PowerPoint templates)
- If you are submitting a scanned PDF or a word document which consists of images, please add at least 20 selectable words in your document. Check this guide for more info: “ Turnitin: Submit Scanned / Handwritten Work “
- If you are resubmitting your work after the deadline has passed, please contact your Programme Admin team. Turnitin does not allow students to resubmit work after the deadline has passed.
- If you don’t see an error, but your file taking long time to upload or not being uploaded, please check your internet connection (try wired internet connection), or try a different internet browser.
Report the issue:
If you are unsure of the likely cause of the issue, please report the issue through the IT Self Service Portal .
Use this Blackboard Help Request Form to ensure that your query is addressed by the appropriate person as promptly as possible.
Avoid late submissions: Always leave plenty of time and try to submit your work well in advance. If you are submitting your work just before the deadline and experience any technical issues (apart from the official system outage), please send your work to your Programme Admin team via email to avoid any late penalty.
For more information, please read following
When submitting to a Turnitin Assignment you may encounter errors.
They are usually descriptive and easy to resolve, but you may encounter some you aren’t sure about.
Styling Issues
Here are some you might see:
The paper you have submitted seems to have an unusual number of excessively long or short words. Please try changing your font and submitting again.
The paper you are trying to submit is incorrectly formatted. There seems to be spaces between each letter in your paper.
This error is common if you are submitting a PowerPoint Presentation with lots of styling. To resolve this, export your sideshow to a PDF. You can export in a way that your notes are visible, if that is part of the work you want your instructor to see.
Convert PowerPoint presentation to PDF if Turnitin does not accept the submission →
Images and Handwritten Work
Another possible error is:
We weren’t able to process your submission. Please try re-submitting your file. If you need further assistance, please contact TurnitinUK support.
You must submit more than 20 words of text.
In this case it’s likely that your paper is either scanned or has insufficient selectable text. To resolve this, please add 20 words of text to your paper.
You can see more about this error here:
Submitting scanned / handwritten work to Turnitin →
If you need help with using Turnitin please log a ticket on the IT Self Service Portal .
General Errors
If Turnitin shows you an error stating:
Error 9999 – Turnitin Assignment not linked with Grade Centre
If you didn’t receive an error but your work is not uploading, it may be due to a browser issue. Please try a different browser. If you are using Safari, you can see how to resolve possible issues here:
Resolve problems using Turnitin with Safari on macOS →
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Resubmitting a paper. Some assignments may allow students the ability to overwrite their previous submissions until an assignment's due date. This option is activated by an instructor on an assignment-by-assignment basis. If resubmissions are not enabled, your instructor must manually delete your previous submission to allow you user to submit ...
A student contacts you to say they submitted the wrong assignment or a draft version of their assignment by mistake. When an assignment drop box is configured to allow one submission only, i.e. 'students cannot resubmit', or if the Due Date has passed, a student will not be allowed to resubmit.
From inside your account, enter the class you wish to submit your paper to. Click the submit icon next to the assignment you wish to submit. Open the "Submit a paper by:" pull down menu at the top of the submit window. Select the "cut & paste" option. Fill in the necessary information.
There are a few common issues that you may experience when you submit your assessment to a Turnitin submission point. This guide will help you resolve the issues, or direct you to the best place to go for help. ... What to do if you have submitted the wrong file. First, see if your assignment allows resubmissions.
Submitting work to a Turnitin assignment Please note: If you are a Mac user please see the last section of this document for information relating to the inclusion of images in an assignment submission. 1. To submit a piece of work, click the 'Submit' button. 2. A new screen will appear for you to upload your document. Your name will be
When submitting to a Turnitin Assignment you may encounter errors. They are usually descriptive and easy to resolve, but you may encounter some you aren't sure about. Styling Issues. Here are some you might see: The paper you have submitted seems to have an unusual number of excessively long or short words.
If you use Turnitin in Canvas, it is possible to allow resubmission when a student has submitted the wrong assignment or if he or she needs to submitted an updated draft, as long as you permit it. Check this tutorial to learn how:
To set the required overwrite option go to the Turnitin Assignment, select the Settings cog and expand the Optional Settings. Browse to the Similarity Report section of the settings and use the dropdown box on to control how your assignment deals with generating similarity reports and re-submissions. The Generate reports immediately (students ...
For an assignment set to allow resubmissions, all Similarity Reports will be generated again within an hour of the due date and time of the assignment to allow students' submissions to compare against one another within the assignment. This is also known as collusion checking. A change in the Similarity Report's percentage may result from the ...
The upload submission option allows you to submit your paper to the assignment in a variety of ways by directly loading the file from the device. Select the upload method from the tabs at the top of the Submit File modal. Upload Submission - Allows you to upload an allowed file type directly to Turnitin. Select the Browse button, or drag your ...
LisaWisa89. •. "If the wrong file or a corrupted file is submitted and is not corrected before the final deadline, the assignment will receive a 0. Because of this, it is important that you always mindfully name your files and double check that you have submitted the correct file before the deadline.".
Cut and paste submission. In some scenarios you may wish to use the Text Input option to submit to Turnitin. The steps are similar except you choose the text input option to submit instead of a file upload. Select the text input option. Add a submission title for the paper. Paste or enter the text.
Open the relevant Turnitin assignment. Select Submit Paper on the Turnitin assignment.; Add a Submission Title.; Upload your assignment. Check the assignment submission statement. Select the Resubmission button.; Once the receipt is generated close the submission window and your new file will have replaced your original assignment submission.
Click on the title of your submission from the same page where you submitted your assignment. The Turnitin Document Viewer will open, showing the document you uploaded. Click on the 'Download' icon. Select the 'Digital Receipt' option to download and print your digital receipt. If resubmissions are allowed within an assignment, the ...
Turn it similarity score 33%. submitting the wrong document and the deadline is up on assignment. Will turnitin detect photographs used in alevel photography. Plagiarism HELP- Turnitin resubmission. Turnitin showing 100 percent similarity. 18% turnitin. Postgraduate Admissions Problem, Former Essays.
If you are submitting a file from your device there is Turnitin guidance available on submitting a Turnitin Assignment by file upload. If you are submitting a file from the Cloud ... If the wrong file has been submitted for an assignment check whether there are any attempts remaining i.e. does the assignment allow resubmissions. If there are ...
Select the "submit" icon to the right of the assignment you wish to submit to. Use the pull-down menu labeled "submit a paper by" to choose your submission method. If you are submitting a paper for a student who is already enrolled in your class, you may select his or her e-mail address using the pull-down menu labeled "author's user name".
Article Body. It is not possible for students to self-check a paper within Turnitin without submitting it to an assignment created by an instructor, unless your institution has enabled Turnitin Draft Coach for your institution's Turnitin account.*. If an assignment allows resubmissions, you may be able to resubmit a paper several times before ...
1 hr ago. I have allowed a student to submit a re-do of an assignment after the class ended, and now the canvas page isn't showing a similarity report from turnitin. See the screenshot below, where I circled this submission in red. I have tried changing settings in the Optional Settings section, where it mentions the similarity report, but ...
Answer. Turnitin is the software Strayer University provides to current students to support ethical writing. You may choose to submit an assignment using the Draft section of your Canvas course before you submit your work for grading to the instructor. The Draft feature provides you with an originality report to aid you in revising your work.