Professional Entry Level It Cover Letter Examples for 2024

Your entry level IT cover letter must immediately capture the hiring manager's attention. Highlight your passion for technology and willingness to learn in the opening lines. In the second paragraph, align your academic history or personal projects with the job requirements. Demonstrate how your unique experience will be an asset to the IT team.

Cover Letter Guide

Entry Level It Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Entry Level It Cover Letter

Key Takeaways

Entry Level It cover letter

Embarking on your job search, you've likely encountered the need for a compelling cover letter—an essential companion to your resume. As you sit down to write it, remember that your cover letter isn't a resume repeat. It's your chance to share a proud professional moment, weaving a narrative that captures your unique achievements. Aim for a balance between formal and fresh, avoiding worn-out phrases, and keep it concise—no more than one page. Let's craft a cover letter that stands out.

  • Some inspiration from other professionals' job-winning cover letters;
  • The best structure and format for your entry level it cover letter;
  • Insights on how to write about your best achievement to stand out;
  • A creative twist on your entry level it cover letter intro.

Upload your entry level it resume to Enhancv's AI, which will quickly scan and prepare a job-winning cover letter for you.

If the entry level it isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

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Entry Level It cover letter example

OLIVIA DAVIS

New York City, New York

+1-(234)-555-1234

[email protected]

  • Relevant Experience: Mentioning hands-on experience at notable companies like Google and IBM captures the hiring manager's attention and highlights the candidate's exposure to industry-leading practices.
  • Technical Achievement: Detailing the creation and implementation of a Python script that automated tasks and improved efficiency demonstrates practical skills and direct contributions to previous employers.
  • Impactful Contributions: Quantifying the results of actions, such as reducing manual workload by 40%, showcases the candidate's ability to deliver meaningful and measurable improvements.
  • Enthusiasm and Fit: Expressing a clear interest in technology and a passion for data-driven decision-making aligns with the role's requirements and shows that the candidate is a good cultural fit for the team.

What should your entry level it cover letter look like - formatting and organizing your information

Have you ever wondered what are the must-have sections you need to include in your entry level it cover letter? Our builder sets those up for you with:

  • Header - dedicated to your contact information, the role you're applying for, and the date (don't forget to include your name);
  • Greeting and opening paragraph - to create a personalized and memorable experience for recruiters;
  • Body paragraph - emphasizing your skill set and knowledge that aligns with the role and helps you to stand out;
  • Closing paragraph - leaving a great impression and ending with an optional signature.

Use a cover letter template to discover the best formatting for your entry level it cover letter: that is single-spaced paragraphs and wrapping your content in a one-inch margin.

Ensure that both your resume and entry level it cover letter are in the same font . Stand apart from the crowd by using modern, yet simple fonts, like Chivo and Rubik, instead of the overused Arial and Times New Roman.

Did you know that the Applicant Tracker System (or ATS) won't be assessing your entry level it cover letter? Instead, submit your profile in PDF to recruiters to keep the same formatting and the design intact.

The top sections on a entry level it cover letter

  • Header: Include your contact information, the date, and the employer's contact information; this sets a professional tone and provides an easy reference for the recruiter to follow up.
  • Opening Greeting: Address the hiring manager by name if possible; a personalized greeting shows you have researched the company and are serious about the position.
  • Introduction: Clearly state the IT position you are applying for and how you heard about it; this aligns your cover letter to the specific job and shows your attention to detail.
  • Body: Highlight your relevant IT skills, experiences, and any specific projects or accomplishments; this section should illustrate why you are a suitable fit for the role and how you can contribute to the IT team.
  • Closing: Express enthusiasm about the opportunity to interview and discuss how your IT skills will benefit the company; close with a professional sign-off and a thank you for the recruiter's time and consideration.

Key qualities recruiters search for in a candidate’s cover letter

  • Technical proficiency in IT systems and software: Shows that the candidate can handle the technical aspects of the job.
  • Problem-solving skills: Important for diagnosing and resolving IT issues efficiently.
  • Eagerness to learn and adapt to new technologies: Demonstrates a commitment to staying current in the ever-evolving tech field.
  • Strong communication skills: Essential for explaining technical concepts to non-technical colleagues or customers.
  • Experience with helpdesk or customer support: Indicates a background in assisting users and understanding their needs.
  • Basic understanding of network and data security practices: Shows awareness of the importance of protecting data and systems from threats.

How to start your entry level it cover letter: with a greeting, of course

Have you ever considered just how powerful a personalized salutation can be?

We sure have news for you! Your entry level it cover letter should start with the right salutation to recruiters, nurturing a sense of respect and individuality.

Greet recruiters by using their first name (e.g. "Dear Tom" or "Dear Patricia") if you've previously established contact with them.

Otherwise, opt out for the less familiar, "Dear Ms. Peaches" or "Dear Ms Kelsey", if you've found the recruiter's name on LinkedIn or a corporate website.

"To whom it may concern" is never a good option, as it creates a sense that you've been sending out your entry level it cover letter to anyone. Instead, use "Dear HR team" or "Dear (company name) recruiter" for a feeling of exclusivity.

List of salutations you can use

  • Dear Hiring Manager,
  • Dear [Company Name] Team,
  • Dear [Department] Team,
  • Dear Mr./Ms. [Last Name],
  • Dear [First Name] [Last Name],
  • Dear Dr. [Last Name],

Your entry level it cover letter intro: showing your interest in the role

On to the actual content of your entry level it cover letter and the introductory paragraph .

The intro should be no more than two sentences long and presents you in the best light possible.

Use your entry level it cover letter introduction to prove exactly what interests you in the role or organization. Is it the:

  • Company culture;
  • Growth opportunities;
  • Projects and awards the team worked on/won in the past year;
  • Specific technologies the department uses.

When writing your entry level it cover letter intro, be precise and sound enthusiastic about the role.

Your introduction should hint to recruiters that you're excited about the opportunity and that you possess an array of soft skills, e.g. motivation, determination, work ethic, etc.

What to write in the body of your entry level it cover letter

Now that you've got your intro covered, here comes the heart and soul of your entry level it cover letter.

It's time to write the middle or body paragraphs . This is the space where you talk about your relevant talent in terms of hard skills (or technologies) and soft (or people and communication) skills.

Keep in mind that the cover letter has a different purpose from your entry level it resume.

Yes, you still have to be able to show recruiters what makes your experience unique (and applicable) to the role.

But, instead of just listing skills, aim to tell a story of your one, greatest accomplishment.

Select your achievement that:

  • covers job-crucial skills;
  • can be measured with tangible metrics;
  • shows you in the best light.

Use the next three to six paragraphs to detail what this success has taught you, and also to sell your profile.

A sincere and original way to end your entry level it cover letter

When writing their entry level it cover letter, candidates tend to use one of these phrases, "Sincerely yours" or "I look forward to hearing from you".

Both statements show good manners, but your cover letter should end in a more actionable manner .

Write about:

  • how you see yourself growing in the role/organization;
  • the benefits you would bring about (you'd impress even more with tangible metrics);
  • the next steps in the process (provide your availability for interviews).

Lacking experience: here's how to write your entry level it cover letter

As a candidate with no experience, it's important to be honest from the get-go of your application .

Use your entry level it cover letter to sell your unique talents. Choose an accomplishment from your academic background or your volunteer work to show the skills that are relevant to the role.

Focus on your career objectives and how you see the job to align with them. Be specific and, at the same time, realistic about where you picture yourself in five years.

Key takeaways

Turning your entry level it cover letter into a success is all about staying authentic to yourself and relevant to the job:

  • Be creative with your entry level it cover letter introduction by stating something you enjoy about the company (that is genuine) or about your skill set (to get the recruiters' interested);
  • Use single spacing and have a one-inch margin wrapping all around the content of your entry level it cover letter;
  • Select just one past achievement from your career or life to tell a story of how you've obtained job-crucial skills and how they'd be beneficial to the role;
  • The finishing paragraph of your entry level it cover letter doesn't necessarily have to be a signature but could be a promise of what you plan to achieve in the role;
  • Instead of focusing on your lack of experience, spotlight your transferable skills, one relevant achievement, and career dreams.

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Entry Level Desktop Support Cover Letter Example

Cover letter examples, cover letter guidelines, how to format an entry level desktop support cover letter, cover letter header, cover letter header examples for entry level desktop support, how to make your cover letter header stand out:, cover letter greeting, cover letter greeting examples for entry level desktop support, best cover letter greetings:, cover letter introduction, cover letter intro examples for entry level desktop support, how to make your cover letter intro stand out:, cover letter body, cover letter body examples for entry level desktop support, how to make your cover letter body stand out:, cover letter closing, cover letter closing paragraph examples for entry level desktop support, how to close your cover letter in a memorable way:, pair your cover letter with a foundational resume, key cover letter faqs for entry level desktop support.

Start your Entry Level Desktop Support cover letter by addressing the hiring manager by name, if possible. Then, introduce yourself and clearly state the position you're applying for. You should also mention where you found the job posting. In the first paragraph, it's important to grab the reader's attention. You can do this by briefly mentioning a key qualification or experience that makes you a strong candidate for the position. For example, you might mention a relevant certification you have, or a project you worked on that demonstrates your technical skills. This will show the employer that you have the skills necessary for the job and make them interested in learning more about you.

The best way for Entry Level Desktop Supports to end a cover letter is by showing enthusiasm for the opportunity, summarizing their qualifications, and expressing eagerness for a follow-up. For example, "I am excited about the opportunity to bring my technical skills and problem-solving abilities to your team. I am confident that my knowledge and passion for IT will make me a valuable addition to your organization. I look forward to the possibility of discussing my application with you further." This ending is effective as it reiterates your interest in the role, highlights your relevant skills, and initiates the next step in the hiring process. Remember to end with a professional closing like "Sincerely" or "Best regards," followed by your name.

In a cover letter for Entry Level Desktop Supports, candidates should include the following: 1. Contact Information: At the top of the letter, include your name, address, phone number, and email address. 2. Salutation: Address the hiring manager directly if you know their name. If not, use a general salutation like "Dear Hiring Manager." 3. Introduction: Begin by introducing yourself and stating the position you're applying for. Mention where you found the job posting. 4. Relevant Skills: Highlight your technical skills that are relevant to the job description. This could include troubleshooting, knowledge of operating systems, hardware, software, and networking. 5. Education and Certifications: Mention your degree or relevant coursework if you're a recent graduate. If you have any IT certifications, such as CompTIA A+ or Microsoft Certified: Windows 10, include them as they can make you stand out. 6. Experience: If you have any experience in a similar role, even if it was an internship or part-time job, be sure to include it. Describe your responsibilities and achievements in these roles. If you don't have direct experience, highlight transferable skills from other jobs or projects. 7. Soft Skills: Don't forget to mention your soft skills like problem-solving, communication, and customer service skills. These are crucial in a desktop support role as you'll be interacting with users and solving their issues. 8. Enthusiasm for the Role: Show your passion for technology and helping others. This can make you stand out even if you don't have a lot of experience. 9. Closing: Thank the hiring manager for considering your application. Include your availability for an interview and your eagerness to further discuss your qualifications. 10. Signature: End with your name and a professional closing like "Sincerely" or "Best regards." Remember to keep your cover letter concise and to the point. Tailor it to each job application, focusing on the skills and experiences that best

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15 IT Support Cover Letters That Will Get Hired (NOW)

Are you are looking to write a cover letter for IT Support jobs that will impress recruiters and get you noticed by hiring managers? You need one to apply for a job, but you don’t know what to say.

A cover letter is a short, introductory text that accompanies a resume. Job seekers write cover letters to introduce themselves and seek consideration for a job vacancy. A good cover letter should briefly tell the hiring manager why you would be a good fit for the position they offer, convey a sense of your personality, and include information about your relevant skills and experience. The last sentence is typically a request for an interview or an application form.

Here are 15 amazing IT Support cover letters that are professionally written and will help you stand out and get that job!

cover letter entry level tech support

IT Support Cover Letters

Each cover letter is written with a different focus. Review all of them and pick the ones that apply to your situation. Take inspiration from multiple samples and combine them to craft your unique cover letter.

IT Support Sample 1

Hello I am applying for the IT Support position. I am confident that my work experience in this field will prove to be beneficial to your team. I have 6 years of experience, most recently at _________. My goal is to work in an environment where I can grow professionally and help others with their challenges. Thank you for taking the time to review my qualifications, and please do not hesitate to contact me if you have any questions or need any additional information.

IT Support Sample 2

Dear Hiring Manager,

I am writing to express my interest in the IT Support position that was advertised on your company website. I have over two years of experience troubleshooting common computer problems with a thorough understanding of Microsoft Windows and Apple OS X operating systems. If you are looking for someone who is quick to learn new software, has excellent problem-solving skills, and can work well with others, I would be an excellent choice for the position.

My attached resume summarizes my qualifications in detail. Please contact me at xxx-xxx-xxxx if you would like to schedule an interview or need more information about me as an applicant. Thank you for considering me!

IT Support Sample 3

Dear Sir or Madam, I am writing in response to the position of IT Support Specialist advertised on Linkedin. As a graduate of XXXX with a degree in Computer Science, I am confident that my experience will be of great benefit to your business. I have over five years’ experience providing technical support for both Mac and PC systems, including troubleshooting operating system problems and issues with software installation. Additionally, I specialize in network administration for Microsoft Windows environments. I have worked closely with wireless networking equipment from various vendors, including Cisco Systems Inc., Netgear Inc., and D-Link Corporation. Through my work at XYZ Technology Firm where I was employed as the lead IT technician this past year, I

IT Support Sample 4

Dear Human Resources,

I am writing to express my interest in the IT Support position at ABC Corp. I have experience troubleshooting problems with Windows and Mac OSX operating systems; Microsoft Office; hardware, including wired network connectivity (routers, switches), wireless networks (wireless routers, access points) and printers; VoIP calls using Skype for Business; Cisco networking technologies (cables, switches); remote access tools like TeamViewer or GoToMyPC; web browsers like Chrome or Firefox.  I am also proficient with many of the most popular applications–WordPress, Quicken, Excel–and provide excellent customer service skills.

Best regards

IT Support Sample 5

Dear Esther,

I am a recent graduate and I am looking for an opportunity to grow and shine in your IT Department. I have had previous experience in the field assisting with installation of new technology, troubleshooting problems and providing general support. As a recent college graduate, I am looking for a company that will allow me to learn and grow my skills while gaining hands-on experience.

Thank you for your time and consideration.

IT Support Sample 6

I am writing to express my interest in the open position for IT Support. I have a strong background in computer applications and know that this would be the perfect place for me. I’m looking forward to hearing from you soon!

IT Support Sample 7

I am a recent graduate from Michigan State University with a degree in Computer Science and IT Systems Administration. I have previous experience working in IT support for a large retail company, and have also done freelance work to support my own personal technology needs. I am confident that I can help your team provide the best customer service across all of your services.

IT Support Sample 8

Dear _________, I’m attaching my resume in response to your recent IT Support position ad.  I would be an excellent candidate for this position because of my past experience with both hardware and software support. These skills are necessary in order to provide the best service for your clients which is what you want. A major strength is my ability to think quickly on my feet when something goes wrong.  One example of this was when a major computer crash disrupted our entire company’s workflow process by being able to organize all necessary information in one location so that the rest of the team knew where they needed to go next, while also understanding what had gone wrong with the system in order to fix it.  This saved hours of time and

IT Support Sample 9

To: ********@gmail.com

Subject: IT Support Professional Cover Letter Dear *****, I am writing in response to your job posting for a IT Support professional. I have experience with the following skillsets that you are looking for: ­­­­­­Windows, Linux, and Mac OSX Operating Systems; MS Office Suite; Active Directory Management and Configuration; Active Directory Federation Services Administration; VMware ESXi Host Management and Configuration; Vmware Workstation Administration and configuration. I am interested in exploring the opportunity to work with you in the IT support role. Please let me know if I can provide you with any additional information to help this process along. Thank you!

IT Support Sample 10

My name is Kristina and I am very interested in the position of IT Support. I have experience in customer service, data entry, and computer repair. This would be a perfect fit for me as I enjoy helping people find solutions to technical problems. If you would like to learn more about my skills or services please feel free to contact me by phone or email anytime.

IT Support Sample 11

Dear Mr. Logan,

I am writing to express my interest in the IT Support position you advertised online. As a recent graduate, I am looking for an opportunity to gain experience in the IT field and would be honored to work with your company. My skills are broad and varied, ranging from researching technical problems online to providing detailed instructions on how to fix them. The academic knowledge I acquired at XYZ University has helped me develop strong analytical abilities that would be an asset in this position. Additionally, my excellent oral and written communication skills would allow me to work well with both customers and coworkers alike. If you feel that my qualifications meet your expectations for this position please contact me so we can arrange for a meeting or interview at your convenience

IT Support Sample 12

I am proud to be an IT professional with over six years of hands-on experience in Microsoft Server Administration, Sys Admins, Desktop Support and Networking. I have the technical skills and ability to perform any task that may arise in your company. I am ready to be a part of your team!

IT Support Sample 13

I hope you are well. I am a recent graduate with a Bachelor’s degree in Computer Science and a minor in Mathematics from the local university. I have been employed by the IT department of the XYZ company for over five years and have gained significant experience with troubleshooting hardware, software, operating systems, networking equipment, and server administration. In addition to my technical skill set, I have also developed strong interpersonal skills through training courses on customer service and sales techniques. Given these qualifications, I would be very interested in being considered for an entry-level position as an IT Support Specialist at your organization.

IT Support Sample 14

I would like to offer my skills and experience as a candidate for your IT Support position. You can find my resume attached to this document. I have an Associate degree in General Technology and four years of industry experience working with both Windows and Mac platforms, so I am confident I could contribute to your business’s sustainability and growth.

IT Support Sample 15

Dear Mr. Smith,

I am writing to you with regards to the IT support position that was posted on the company website. I am confident that my experience and qualifications will make me an excellent candidate for this position with your organization.

I have over 2 years of experience in the computer field, I obtained my certification as an “A+ Certified Technician” in July 2012 and maintain my A+ certification by recertifying every 3 years. I am also certified as a Microsoft Certified Professional (MCP). My most recent work history includes working at XYZ Computer Services for 1 year, where I was responsible for troubleshooting computers, installing operating systems and software updates, repairing hardware problems and backing up data.

Recruiters and hiring managers receive hundreds of applications for each job opening.

Use the above professionally written IT Support cover letter samples to learn how to write a cover letter that will catch their attention and customize it for your specific situation.

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Resume Worded   |  Career Strategy

14 technical support engineer cover letters.

Approved by real hiring managers, these Technical Support Engineer cover letters have been proven to get people hired in 2024. A hiring manager explains why.

Hiring Manager for Technical Support Engineer Roles

Table of contents

  • Technical Support Engineer
  • Senior Technical Support Engineer
  • Customer Support Specialist
  • IT Support Technician
  • Junior Technical Support Engineer
  • Technical Support Specialist
  • Alternative introductions for your cover letter
  • Technical Support Engineer resume examples

Technical Support Engineer Cover Letter Example

Why this cover letter works in 2024, efficient problem-solving.

This cover letter highlights the applicant's ability to diagnose and resolve complex issues efficiently. Job seekers should emphasize their problem-solving skills, as it is a highly valued trait in the tech industry.

Showing Excitement for the Role

Expressing genuine enthusiasm for the role and the company's products helps show that the applicant is genuinely invested in the position. Job seekers should always try to convey their passion for the industry and role.

Showcase tangible achievements

Here's the thing, we're not just looking for someone who can do the job, we're looking for someone who can make a real impact. Quantifying your achievements, like this candidate did with reducing resolution time by 30%, gives us a clear picture of what you're capable of. It's an effective way of showing us that you're not just talking the talk, you're walking the walk.

Highlight innovative solutions

Leading initiatives like creating a comprehensive knowledge base that improves self-service support shows us that you're not just problem-solving but also innovating. It's about being proactive, not just reactive. It tells us that you're someone who doesn't wait for problems to happen, you anticipate them and come up with creative solutions.

Align your values with the company’s

When you express how your values align with ours, it makes us feel like you ‘get’ us. It shows that you’ve done your homework and you truly understand what we're about. More than that, it tells us that you're not just looking for any job, but a job with us specifically. That's attractive to an employer.

Showcase your problem-solving skills

It's not just about demonstrating your technical ability, it's about how you approach and solve problems. Your approach is unique to you and showing that can highlight your value in a unique way.

Highlight growth and adaptation

Showing your adaptability in the transition from a large corporation to a startup is impressive. It shows that you're not afraid of change and are willing to take the initiative and innovate.

Align with the company's mission

Highlighting how deeply the company's mission resonates with you is powerful. It shows your passion and that you're not just there for the paycheck.

Express your passion

Stating that you're not just looking for a job, but a place where your passion can thrive shows drive and commitment. It's a clear sign that you're invested in your work.

Express enthusiasm and confidence

Expressing strong belief in the fit between you and the role adds a touch of confidence to your application. It shows that you're not just applying to any job, but have found something special that resonates with you.

Show your passion for the company's mission

Sharing a personal connection with the company's goals, like your own experiences with customer support, shows you're not just looking for any job – you care about improving the experience for others.

Highlight your technical support achievements

Detailing specific successes, such as solving a recurring issue, demonstrates your ability to impact positively and showcases your technical proficiency and initiative.

Emphasize your problem-solving skills

Stating your proactive approach and problem-solving capabilities indicates you're a forward-thinker who can handle challenges efficiently, an essential trait for a technical support engineer.

Express eagerness to learn and grow

Showing a genuine interest in mastering new technologies highlights your commitment to personal and professional development, making you a potentially valuable long-term team member.

Convey gratitude and eagerness to contribute

Ending your cover letter by thanking the reader and expressing eagerness to discuss further demonstrates professionalism and a strong interest in the role, leaving a positive final impression.

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Show enthusiasm for the company

Your admiration for our customer service solutions immediately makes me interested in learning more about how you can contribute to our mission.

Demonstrate your technical and communication skills

Explaining how you've simplified complex tech for others proves you have the technical support engineer skills we need for both problem-solving and user education.

Proactive problem-solving shines

Sharing examples of your proactive initiatives, like creating video tutorials, tells me you're not just reactive but actively seek ways to improve customer support.

Your passion for using technology to transform businesses aligns perfectly with our goals, suggesting a good fit with our company culture.

Eagerness to contribute to success

Expressing your desire to discuss how you can help us succeed demonstrates serious interest and initiative, traits we value highly.

Show your direct experience with the product

When you talk about using the company's product, it shows you know what the job involves. This makes me think you can start helping customers right away.

Detail your technical support achievements

Listing specific achievements, like reducing response times, tells me exactly what you can do. It's important to see how you solve problems and improve things.

Highlight your confidence in your skills

Saying you're confident in your abilities makes me more confident in you too. It's good to see you believe you can make a big difference in our team.

Express excitement about the company's industry position

Your excitement about where we stand in the industry makes me interested in you. It's great when a candidate cares about not just the job, but also about where we're headed.

Close with a strong call to action

Asking to discuss how your skills align with our goals makes me want to reply. It's a good way to end your letter, pushing for the next step.

Senior Technical Support Engineer Cover Letter Example

Provide leadership evidence.

Telling us about your leadership experiences is good, but showcasing how you've led your team to significant improvements, like reducing downtime and ramping up customer satisfaction scores, is better. It shows us that you lead with purpose and can motivate your team towards reaching tangible targets.

Spotlight efficiency improvements

When you tell us about implementing a new system that increased your team's efficiency, it makes us think, 'Hmm... this candidate could help us do things better, faster, and cheaper'. It shows us that you have an eye for optimization and that you're always looking for ways to improve processes.

Demonstrate readiness for bigger responsibilities

By stating your readiness to influence the customer experience on a larger platform, you are showing ambition. It gives us the impression that you're someone who's not afraid of challenges and is ready to step up. It signals that you're prepared to grow with us and handle the responsibilities that come with the role.

Demonstrate how you create value

By mentioning how you crafted experiences, not just solved technical issues, you show you're thinking about the bigger picture. This adds depth to your technical capabilities and shows you understand the larger impact of your work.

Showcase innovative thinking

Showing that you went above and beyond to anticipate and resolve potential issues before they became problems is a great way to demonstrate innovative thinking. It shows you're proactive, not just reactive, which is a valuable trait in any role.

Highlight leadership and strategic thinking

Moving into a leadership role and handling explosive growth shows you can handle pressure and strategize effectively. It also shows you're capable of thinking at a higher level and can handle the challenges of a senior role.

Connect your skills to their mission

By stating how your skills can contribute to Microsoft's mission, you're aligning your professional goals with the company's. This shows you're looking for a purposeful role and not just a paycheck.

Express alignment with career aspirations

Expressing how the role aligns with your career aspirations and passion for technology shows an emotional investment in the role. It gives an impression of long-term commitment and dedication.

Customer Support Specialist Cover Letter Example

Share a memorable first experience.

Talking about your initial encounter with the company’s product in a positive light can instantly make your application memorable and shows a genuine interest in the company.

Demonstrate your customer support expertise

Describing your role in resolving a significant technical issue not only highlights your technical skills but also your leadership and calm under pressure, crucial traits for a customer support specialist.

Show enthusiasm for the company's vision

Expressing excitement about contributing to the company's goals indicates you've researched and align with their vision, suggesting a good cultural fit.

Connect your skills to the company's needs

Illustrating how your background can aid in achieving the company's objectives shows you've thought critically about your potential role and impact within the company.

Express your desire to make a positive impact

Concluding with a statement of your eagerness to contribute to the company's mission of customer success underscores your commitment and fits the role of a customer support specialist.

Share your admiration for the company

Telling us you admire our work makes your application stand out. It shows you're not just looking for any job, but you're interested in what we do specifically.

Explain your understanding of customer challenges

When you talk about understanding customer challenges, it shows you're patient and thoughtful. This is exactly what we need in someone who will be helping our customers.

Show enthusiasm for the role

Your excitement about the job makes me excited about you as a candidate. It's good to know you're already thinking about how you can help us.

Demonstrate your ability to simplify technical terms

Being able to make complex things simple is a key skill. Your ability to do this is very valuable to us, as it's crucial for helping our customers.

End with a polite thank you and call to action

Thanking us for our time and asking to discuss your application further is polite and proactive. It leaves a good last impression, making me more likely to respond.

IT Support Technician Cover Letter Example

Show your passion for the industry.

Telling me about your interest in how technology changes businesses makes me believe you'll be invested in our work, not just doing a job.

Highlight your problem-solving skills

Describing your success in tackling technical issues shows you're not just a thinker but a doer who can handle real-world problems.

Express excitement for specific opportunities

When you mention eagerness to work with our e-commerce platform, it tells me you've done your homework and are genuinely interested in what we do.

Confidence in your ability to contribute

Asserting your belief in your capacity to keep our systems efficient makes me more confident in your potential impact on our team.

Openness to discuss your fit for the role

Your invitation to talk more about how you match our needs suggests you're ready to engage further, indicating strong interest in the position.

Show your personal connection to the it support role

Talking about how you use a company's product in your personal life is a good way to show you understand and value their work. This personal touch can make your cover letter more memorable.

Highlight your technical problem-solving skills

When you mention specific technical issues you've solved, it proves you have the skills needed for an IT support technician role. This detail helps me see you're ready for the job's challenges.

Stress the importance of teamwork in technology support

Emphasizing your ability to work well with others shows you're not just technically skilled but also a team player. In IT support, working together often leads to the best solutions.

Connect your values with the company’s mission

When you talk about how a company’s goals match your own, it tells me you’re likely to be a dedicated and motivated employee. This shows me you're not just looking for any job, but the right fit.

Close with a forward-looking statement

Ending your cover letter by expressing eagerness to discuss how you can contribute shows confidence and initiative. It also makes a smooth transition to the next step in the hiring process.

Junior Technical Support Engineer Cover Letter Example

Show your dedication to the field.

Expressing a strong interest in the company's mission shows you're not just looking for any job but are passionate about what they do. This makes you more appealing as a candidate.

Explaining how you approach and solve complex issues demonstrates your analytical abilities and patience, key traits for a junior technical support engineer.

Connect your skills to the company's goals

Mentioning how your personal qualities align with the company's objectives indicates you've thought about how you can contribute to their success, making your application more compelling.

End with a polite call to action

Closing your letter by expressing interest in further discussing how you can meet the company's needs is a polite way to signal your eagerness about the opportunity.

Technical Support Specialist Cover Letter Example

Demonstrate your impact on past roles.

Sharing your achievements and the passion that drives you to excel in customer support positions you as a candidate who will add value and not just fill a role.

Emphasize your listening and diagnostic skills

Stressing your ability to understand and efficiently resolve customer issues shows you have the technical and interpersonal skills necessary for the role of a technical support specialist.

Show enthusiasm for the company culture

Expressing excitement about the company's environment and products suggests you're a good fit for the team and will integrate well, enhancing your appeal as a potential hire.

Invite further discussion

Ending your letter by suggesting a conversation about your fit for the role demonstrates proactivity and a genuine interest in contributing to the company's success.

Use a professional closing

A formal sign-off respects the recipient's time and positions you as a courteous and respectful candidate.

Alternative Introductions

If you're struggling to start your cover letter, here are 6 different variations that have worked for others, along with why they worked. Use them as inspiration for your introductory paragraph.

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cover letter entry level tech support

Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.

cover letter entry level tech support

More From Forbes

5 high-paying, entry-level tech jobs.

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Employment in the tech industry is projected to grow 15% over the next decade, which is much higher ... [+] than the average growth rate for all occupations, according to BLS.

If you are a relatively young person exploring entry-level job opportunities, it’s a lucrative move to break into the tech sector. Employment in the tech industry is projected to grow 15% over the next decade , which is much higher than the average growth rate for all occupations, according to the United States Bureau of Labor Statistics. There is a wide variety of entry-level tech roles, from tech sales and software engineers to junior project managers and data analysts.

How To Get Started in Tech

In the technical field, a bachelor’s degree in computer science, information technology or engineering is generally preferred, but not always required, especially with the rise of bootcamps and certifications. Familiarity with programming languages like Python, SQL, JavaScript and HTML/CSS is beneficial, as many entry-level tech roles involve some coding or technical tasks.

Even for non-coding roles, like customer success manager, some understanding of technology is beneficial. Communication, critical thinking, problem-solving and collaboration are valuable assets across all tech positions. Showcase your skills through personal projects, open-source contributions or relevant online courses. Connect with people on LinkedIn, attend industry meetups and seek mentorship opportunities.

List of Entry-Level Tech Jobs

Many entry-level tech jobs offer excellent salaries and growth potential, even without extensive prior experience, making them attractive options for those looking to break into the tech field. Here are five high-paying, entry-level tech jobs you should consider:

1. Software Engineer

Software engineers are the builders behind the software that shapes our digital world. They transform ideas and requirements into functional applications, websites and systems by writing code, using various programming languages.

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Entry-level software engineers work under the direction of more senior developers, performing basic troubleshooting, testing and debugging tasks, and contributing to new features by writing code or enhancing existing code. Entry-level software engineers are expected to have strong technical skills, some relevant experience and the ability to work collaboratively.

Average Salary: According to Indeed, entry-level software engineers earn an average base salary of around $64,482 per year .

2. Junior Project Manager

A junior level project manager assists senior PMs with tasks, such as scheduling meetings, planning and executing projects, ensuring they are completed on time, within budget and to the required specifications. A PM will collaborate with various teams and outline the project’s scope, objectives and deliverables. The role also calls for meeting project deadlines, allocating resources and providing regular feedback and communications to those involved with the project.

Although it's not mandatory, a background and working knowledge of tech and software will be helpful to get an interview.

Average Salary: According to Indeed, the average base salary for an entry-level project manager in the U.S. tech sector is $64,641 per year .

3. Tech Sales Engineer

The tech sales engineer role is seen as a "unicorn" position, as it requires a unique blend of technical knowledge and strong interpersonal and persuasion skills. These professionals bridge the gap between the sales and engineering teams, using their technical prowess to explain complex products or services to potential customers and ultimately close deals.

They excel at traditional sales skills, like prospecting, lead generation, building relationships and negotiating contracts. Tech sales engineers go beyond just selling features; they focus on understanding customer needs and demonstrating how their product or service is the optimal solution.

Communication, problem-solving and customer service skills are highly valuable for tech sales engineers.

Average Salary: According to Indeed, sales engineers earn an average base salary of around $84,908 per year , with commission on top.

4. DevOps Engineer

A DevOps engineer bridges the gap between development and operations teams in the software development lifecycle. They ensure a smooth flow from creating code to deploying and maintaining applications .

DevOps engineers streamline workflows by automating repetitive tasks, such as testing, deployment and infrastructure provisioning. They develop and manage tools that improve collaboration and communication between Dev and Ops teams, configure and manage the servers, cloud platforms and other infrastructure needed to run applications.

DevOps engineers monitor application performance, identify and troubleshoot issues, and work to ensure application reliability and security.

While there is no single path, having a background in IT operations, system administration or network engineering provides a solid foundation to becoming a DevOps engineer. Familiarity with scripting languages and configuration management tools is essential, as well as understanding cloud platforms like AWS or Azure.

Average Salary: According to Indeed, entry-level DevOps engineers earn a base salary of around $85,322 per year .

5. Data Analyst

A data analyst is a tech professional who analyzes and interprets data to extract valuable insights for businesses. They collect data from various sources and organize it to ensure accuracy and consistency, and identify trends, patterns and relationships. They work closely with business teams to understand their needs and provide data-driven recommendations to decision makers.

Some data analysts may specialize in a particular area, such as marketing analytics, financial analytics or customer analytics. With the fast ascension of artificial intelligence, machine learning and large language models, there will be a lot of career growth potential.

When interviewing, companies will look for a proficiency in data wrangling (cleaning and organizing data), SQL (querying databases) and data visualization tools, like Tableau and Power BI. While not always mandatory at entry-level, familiarity with Python or R is a huge asset for data manipulation and analysis.

Average Salary: According to Indeed, entry-level data analysts earn an average base salary of $87,610 per year .

Jack Kelly

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  2. IT Support Technician Cover Letter Example

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COMMENTS

  1. Technical Support Cover Letter Example and Template for 2024

    Here's a list of steps on how to write a cover letter for a technical support position: 1. Write your contact information in the header. The first step to creating an effective technical support cover letter is to write your contact information in the header. You may begin by typing your first and last name, and, on the same line, you may add ...

  2. Technical Support Cover Letter Examples

    Write a technical support cover letter that gets interviews in 2024. Use our writing guide and examples made by career experts to make a standout cover letter. ... Entry-level technical support opening paragraph: I am excited to apply for the technical support position at [Company], as advertised. With a recent degree in [Relevant Field] and a ...

  3. 14 Entry-Level IT Support Specialist Cover Letters

    Dear Hiring Manager, I am writing to express my interest in the Entry-Level IT Support Specialist role at IBM, a company I have admired for years due to its innovative approach to technology and focus on sustainability.As a recent graduate with a degree in Computer Science, I have always been fascinated by how technology can improve our daily lives.

  4. 2024 Technical Support Cover Letter Example (+Free Tools & Guidance)

    Technical Supports should include the following in a cover letter: 1. Contact Information: At the top of your cover letter, include your full name, address, phone number, and email address. 2. Professional Greeting: Address the hiring manager by name if possible.

  5. Entry-Level Cover Letter: Examples & Guide

    4. Show interest in the company. One of the best ways to make your entry-level cover letter pop is to tailor it to the job you're applying for by thoroughly researching the company. First, read up on the company's history, its products, goals, and any challenges it's facing.

  6. Technical Support Cover Letter: Example & Writing Guide

    3. Open Your Cover Letter with a Good Salutation and First Paragraph. Since first impressions often matter most, you need to write an excellent cover letter salutation. Leading off with "Dear [Name]" or "Dear Mr./Mrs. X" is never a bad idea. At the same time, avoid using the phrase " To Whom It May Concern ".

  7. IT Support/Technical Support Cover Letters (Examples)

    Two sample IT support cover letters: for experienced and entry-level IT support specialists. Step-by-step tips on how to write an IT support cover letter that will land you more interviews. A technical support cover letter template you can copy, adjust, and have ready in 15 minutes. Save hours of work and get a cover letter like this.

  8. 3 Technical Support Cover Letter Examples

    Technical Support Specialists are the troubleshooters of the digital world, adept at diagnosing issues and providing effective solutions to keep systems running smoothly. Similarly, your cover letter is your chance to troubleshoot your career journey, highlighting your problem-solving skills, technical knowledge, and dedication to customer satisfaction.

  9. IT Support Cover Letter Examples & Samples for 2024

    Free IT Support cover letter example. Dear Mr. Copeland: When I heard of your need for a technically skilled and service-oriented professional to join your IT Support team, I was eager to send you my resume for your review. With 5+ years of experience in user support, system administration, and network management—combined with my demonstrated ...

  10. IT Technical Support Cover Letter Examples & Samples for 2024

    Dear Mr. Livingston, Upon learning of your need for an IT Technical Support worker, I have decided to submit my resume for consideration. As someone with three years of IT Technical Support experience and a Bachelor's degree in Computer Science, I believe I have the skills and educational background necessary to succeed in your organization.

  11. 14 IT Help Desk (Entry Level) Cover Letters

    IT Support Specialist (Entry Level) Cover Letter Example. Dear Hiring Manager, As a tech enthusiast who grew up taking apart computers and putting them back together, I am excited to apply for the IT Support Specialist position at Apple. I have always admired Apple's commitment to creating intuitive and innovative technology.

  12. Free Technical Support Cover Letter Example

    The free technical support cover letter sample above contains numerous industry-specific details. If you want an effective technical support letter, try including the following skills. Personable: You will be speaking directly to customers, and you will need to be friendly and professional at all times. Accurate: Most workers in a support ...

  13. Information Technology (IT) Cover Letter Examples

    This cover letter example is written to impress the hiring manager. 4. Quantify your skills with data. As an IT specialist, you know how to use data. Put that knowledge to work by quantifying your technical skills with hard numbers to provide context to your achievements and show hiring managers what you're capable of.

  14. IT Technician Cover Letter Examples for Tech Support Jobs

    IT Technician Cover Letter Sample. At present, I'm an IT technician assistant for a warehouse of about 300 factory workers, and I manage all levels of hardware, software, and network issues. Yesterday, I stumbled upon your call for a new IT technician at Cellubop Gershwin, and I immediately pictured myself there.

  15. Professional Entry Level It Cover Letter Examples for 2024

    A sincere and original way to end your entry level it cover letter. When writing their entry level it cover letter, candidates tend to use one of these phrases, "Sincerely yours" or "I look forward to hearing from you". Both statements show good manners, but your cover letter should end in a more actionable manner.

  16. Entry Level Desktop Support Cover Letter Example

    In a cover letter for Entry Level Desktop Supports, candidates should include the following: 1. Contact Information: At the top of the letter, include your name, address, phone number, and email address. 2. Salutation: Address the hiring manager directly if you know their name.

  17. Technical Support Specialist Cover Letter Examples

    Dear Mr. Hill, As a highly skilled Technical Support Specialist, I read your posting for a new Technical Support Specialist with interest. My experience aligns well with the qualifications you are seeking, in particular my role as a Technical Support Specialist at Company Name, and I am certain I would make a valuable addition to your organization.

  18. Technical Support Cover Letter Examples & Samples for 2024

    Technical Support staff are responsible for assisting customers with various technical issues and identifying the best solutions. Examples of job duties for Technical Support employees are communicating with customers, taking phone calls, researching customer issues, identifying solutions, following standard procedures, collaborating with internal teams, providing feedback to customers ...

  19. IT Help Desk Cover Letter: Examples & Templates

    Example #2: Entry-Level IT Cover Letter(No Experience)—Text Sample. Selena L. Simonsen. Information Technology Graduate. 949-354-6584. [email protected]. ... In the job ad, it says you are looking for help desk agents capable of delivering technical support to users efficiently, effectively, and in a personable manner. As a user of ...

  20. 15 Technical Support Cover Letters That Will Get Hired (NOW)

    Technical Support Sample 6. I am writing this letter to express my interest in the technical support position that has been advertised on your company's website. I have over 10 years of experience supporting clients with their computer needs, and have a strong background in troubleshooting office devices. I am willing to travel if needed.

  21. 15 IT Support Cover Letters That Will Get Hired (NOW)

    IT Support Sample 1. Hello. I am applying for the IT Support position. I am confident that my work experience in this field will prove to be beneficial to your team. I have 6 years of experience, most recently at _________. My goal is to work in an environment where I can grow professionally and help others with their challenges.

  22. 14 Technical Support Engineer Cover Letters

    Technical Support Engineer Cover Letter Example. Dear Mr. Johnson, I am excited to apply for the Technical Support Engineer position at Zendesk, a company I have long admired for its innovative customer service solutions and commitment to empowering businesses to build better relationships with their customers.

  23. 5 High-Paying, Entry-Level Tech Jobs

    Average Salary: According to Indeed, entry-level DevOps engineers earn a base salary of around $85,322 per year. 5. Data Analyst. A data analyst is a tech professional who analyzes and interprets ...